# Investly - Simple investing — user reviews

> 13 indexed App Store user reviews of Investly by Fidelity Investments Canada ULC, rated 3.80/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/investly-simple-investing/id6481050138/reviews
- App overview in markdown: https://appshunter.io/ios/app/investly-simple-investing/id6481050138.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Can't open the app

*2026-02-09*

I have had the app for a few months now. Every time I try to come create my account it says verification has failed.

### 1/5 — Warning: Unacceptable Withdrawal Experience

*2025-05-06*

I trusted Investly by Fidelity and deposited my money expecting reliable, professional service. But when I tried to withdraw my funds, they refused, saying there were “risks in the process.” I provided everything they asked for—including my bank statement for identity verification—but they still haven’t returned my money.

Every day, I get the same message: “Sorry, please wait until tomorrow.” It’s been nothing but endless delays, vague excuses, and zero accountability.

At this point, it feels like they’re holding my money hostage. I no longer trust this app or Fidelity’s handling of it. If you’re thinking about using Investly, think twice. Transparency, trust, and customer service are severely lacking. Avoid until they fix these serious issues.

### 1/5 — Misleading returns

*2025-03-30*

Ad says fund gained 25% since inception but has not been updated since January. I’d like the updated figure pls.

**Developer response:** Hello! Thanks for showing interest in the ad! Figures get updated around the 15th of every month. Here’s a link where you can see updated returns: https://www.getinvestly.com/investly/en/products/portfolios/#highgrowthj. If you have questions about our portfolios or general performance, please reach out to us via in-app chat or through our Contact Us page.

### 1/5 — Terrible app, terrible service, thieves

*2025-01-11*

Beware!!! This app will set you up an account, deposit your money and then never let in into the app or pretend that you even have an account. You’ll still get promotional emails though, just to rub salt in the wound. STAY AWAY FROM THIS APP. Not safe. Not secure and their “customer service” does not exist if you can’t log in the account they say you don’t have, but will cheerily put money into. I have had to start procedures with my own bank to get my
Money back to me

**Developer response:** Hi Murky1186, we would love to take a closer look and resolve your issue. Our support team is ready to help - you can get in touch here : https://www.getinvestly.com/en/contact/. We will get back to you as soon as possible to help resolve your issue!

### 1/5 — App keeps crashing

*2024-09-21*

Bad app experience.

### 5/5 — Best application for beginners

*2026-01-13*

As a beginner investor, this app is a must-have, especially for teens and young adults in Canada. Investly is incredibly easy to use and flexible, and it gives me peace of mind knowing my money is being managed by professionals whose job is to research and analyze investments. It’s a great way to start investing with confidence.

### 5/5 — The best investing app for beginners

*2025-11-13*

Recommend this app for anyone who is brand new to investing! Makes it easy and fun and not intimidating. Love the “Learn” section and Goals feature especially

### 5/5 — Performance is good

*2025-09-17*

Simple app to use

### 5/5 — User Friendly and Professional

*2025-05-22*

Incredibly helpful when starting off my financial journey. I would highly recommend for anyone who wants to start

### 5/5 — Easy to use

*2025-02-03*

Easy to add money and start investing

## Most praised reviews (3 highest-rated)

### 5/5 — Seamless and User-Friendly Account Opening Experience

*2024-12-04*

I recently opened a non-registered account using the app, and the experience was amazing! The process was seamless, intuitive, and incredibly user-friendly. Highly impressed with the app’s design and functionality!

### 5/5 — Easy to invest with

*2024-08-02*

I’m new to investing and it was pretty easy to following the steps and get everything setup. I liked the goals area and it it didn’t take much time to open a TFSA account.

### 5/5 — Investing

*2024-08-01*

Great app!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*