# Investor-Portal — user reviews

> 15 indexed App Store user reviews of Investor by AppFolio, Inc., rated 4.86/5 from 1,527 ratings.

- Source: https://appshunter.io/ios/app/investor-portal/id1593937726/reviews
- App overview in markdown: https://appshunter.io/ios/app/investor-portal/id1593937726.md
- Rating breakdown: 5★ 1,361 · 4★ 132 · 3★ 21 · 2★ 3 · 1★ 9

## What do users think of Investor?

Overall sentiment: negative

**Pros**

- 👍 Intuitive and straightforward
- 💡 Useful dashboard with all information

**Cons**

- 🔒 Requires password each time
- 🐛 System failure
- 🐛 No Biometric Sign in
- 🐛 Saved Credentials
- 🐛 Hasn't worked since the update
- 🐛 App doesn't work
- 🐛 Never works
- 🐛 Lags out too much

**Commonly reported bugs**

- Dashboard shows error
- Can't log in since the update
- App freezes up and won't reopen

**Most requested features**

- Biometric sign-in option
- Saved credentials

## Most critical reviews (10 lowest-rated)

### 1/5 — Saved Credentials

*2024-04-12, version 1.0.17*

It’s 2024, why no Face ID or saved credential option?

### 1/5 — Hasn’t worked since the update.

*2024-01-10, version 1.0.11*

Can’t log in since the update. Just says something went wrong and neither refresh or logout work.

### 1/5 — App doesn’t work

*2024-01-02, version 1.0.11*

I can not log in to the app and it’s constantly given me issues for the last year of using it.

### 1/5 — Never works

*2023-12-31, version 1.0.11*

I have to delete and reinstall the app all the time. Very frustrating.

### 1/5 — Doesn’t work

*2022-07-08, version 1.0.0*

Need to delete and reinstall the app daily. Every day, it just loads and doesn’t show anything.

### 2/5 — No Biometric Sign in

*2024-04-30, version 1.0.17*

The biggest hurdle in using the app is no biometrics sign in features. Makes you use less secure, easy to remember password.

### 3/5 — Has Worked in the Past

*2024-01-22, version 1.0.12*

I’ve been using the app for the last year or so without a hitch but in the last several days I haven’t been able to get on it. It’s either got refresh or exit and I can’t get it to go to the portal I need. this is the first time there’s been a bug that doesn’t seem to be fixed.

### 3/5 — Since the last update my app is not working

*2023-12-28*

My app loads and opens up my business, but after the initial open, it freezes up and will not reopen , with deleting the current version and reloading.

### 4/5 — Requires password each time

*2025-12-26, version 1.0.20*

I really like this app overall, it has a very good dashboard with all the useful information, but it’s quite frustrating that it makes me sign in every time I open the app. Even when I turn on “Remember device for 30 days” and put in the code - it’s still the same issue every day. If that was fixed would be 5 stars.

### 4/5 — Needs Work

*2023-12-19, version 1.0.10*

It’s has a great feel and layout, but it lags out too much.

## Most praised reviews (5 highest-rated)

### 5/5 — Love this app

*2026-05-22, version 1.0.20*

Love this app. One stop shop to view all limited partnership real estate investments. Day one to current.

### 5/5 — System failure

*2024-09-12, version 1.0.19*

App isn’t showing my Investment .Dashboard shows error since about two weeks

### 5/5 — So very well set up and easy to navigate!

*2024-08-31, version 1.0.19*

I love this app, it was simple to log in to and the way it’s designed makes it easy for me to keep up with my little investments with Hignell. Thank you to the developers.

### 5/5 — Since the last update my app is not working

*2024-01-05, version 1.0.11*

My app loads and opens up my business, but after the initial open, it freezes up and will not reopen , with deleting the current version and reloading.

Good Morning 

Thank you for your prompt response and quick fix to my app.  It is working as expected.  Love your service.

### 5/5 — Intuitive and straightforward

*2023-05-29, version 1.0.5*

This app gives me a slick way to keep track of my private-equity investments and stay in touch with my investment manager.

If I could add one thing, it would be TouchID (biometric) login support, which would encourage me to check it more frequently.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*