# Investor360° — user reviews

> 46 indexed App Store user reviews of Investor360° by Advisor360°, LLC, rated 2.80/5 from 110 ratings.

- Source: https://appshunter.io/ios/app/investor360/id6471432464/reviews
- App overview in markdown: https://appshunter.io/ios/app/investor360/id6471432464.md
- Rating breakdown: 5★ 40 · 4★ 3 · 3★ 9 · 2★ 10 · 1★ 48

## Newest reviews (17 of 46)

### 2/5 — Broken app

*2026-04-29, version 2.9.1*

Similar to the other review, after updating the app it goes into a continuous login loop. Unable to access my accounts. Not good.

### 2/5 — Login problem

*2026-03-21, version 2.9.1*

This app is worthless if you can log in. And that’s what happens…login loop hell. 
FIX IT!

### 1/5 — Pure Garbage

*2026-01-27*

Used to work and nice to see my total account value. Now stuck in infinite loop of login, provide 2FA, then back to login page. Deleted app, rebooted phone. Trash. The MassMutual app works great but doesn’t have an account balance. 
Fix your app, amateur hour!

### 1/5 — No Access/MFA Failure

*2026-01-15, version 2.8.1*

Since the change over in mid 2025 multifactor authentication (MFA) has become mandatory, and problematic.   There are days MFA just doesn’t work on a mobile.  

Like today’s multiple login attempts:  before market open, after market open, after market lunch—zero MFA codes sent, including with ‘did not receive code’ link.

Clearly change has not been for the customer benefit.

### 2/5 — Cannot access

*2026-01-06*

I used to appreciate this app for the ready access it gave me to my financial information however, of late it’s been impossible to sign onto the app.  I go through the logon procedures and receive the 2FA but then the sign in process just starts over again… Ad infinitim!

### 1/5 — Continues to have login issues

*2026-01-04, version 2.8.1*

After an update I’m again stuck in a login loop.  This app inspires no confidence in the brokerages that use it.

### 1/5 — Great app when you can get into it, which is never

*2026-01-02*

Everytime I try to log in, whether with password and 2FA or with Face ID, the app just sends me back to the login page in a continuous loop. 
When the app worked, it was great but kind of pointless if I can’t even log in.

### 2/5 — Log in issues

*2025-12-22*

After entering password, the screen goes white and then it goes back to the login page.

### 1/5 — App is missing tabs

*2025-12-05*

My app is missing the messages tab that is supposed to be at the bottom of the screen. Also missing the section titled Performance. 
I tried to contact support and got nowhere.

### 1/5 — Unable to Login

*2025-12-05, version 2.8.1*

This app is horrible. They have  two factor authentication on which is usually fine, but even after entering the code sent to my phone, I still cannot log on. I contacted my financial professional for support who disabled the two factor authentication and then reset my password and still no success. I even changed my password myself and again, no success. I am unable to view my own accounts. It is frustrating, ridiculous, and needs to be fixed.

### 1/5 — Junk

*2025-11-14, version 2.6.0*

Pretty terrible app probably will change my financial advisor because they use this piece of junk app. Fraught with errors very limited visibility of your accounts. No reports this thing is amateur hour for sure.

### 2/5 — Terrible app

*2025-10-02*

I updated it and next time it wants to do it again. When open on iPad it looks like an iPhone app. The app only displays basic choices, no access or documents section for example. This is reflective of an amateur web site. Now, it’s just doing a circular login, over and over, same on iPhone and ipad. If i could remove a star, i would. Makes one suspect a fake app - not an inspiration of confidence.

### 2/5 — Face ID breaks with VPN

*2025-08-26, version 2.5.3*

With a VPN enabled, the app will recognize and return a seemingly successful authentication action - but immediately loop me back to the login with Face ID.  Not sure why the login screen breaks with a VPN enabled.  Kind of dumb if you ask me

### 1/5 — Annoying Loop

*2025-08-26, version 2.5.3*

Stuck in a loop going from login screen to authentication then back to login screen. Continuously annoying.

### 1/5 — Service unavailable

*2025-08-09, version 2.5.2*

Maintenance should probably take less than eight hours.

### 1/5 — Refuses to access my account

*2025-07-06, version 2.5.2*

Like the title says. It asks me if I’m a robot. Then it asks for my username/password. Then it sends me 2fa code….Then it asks me if I’m a robot. Then it asks for username/password. Then it sends a code. 

I never get to see my accounts.

Why have an app that doesn’t do what it pretends to do?

### 2/5 — Worked until it didn’t

*2025-06-12, version 2.5.1*

It just is a vicious circle. I sign in with password, sends me the code , I punch in the code, green lights it and then we start all over w the sign in page. Ad infinitum

## Most critical reviews (10 lowest-rated)

### 1/5 — Investor 360

*2026-07-29, version 2.10.0*

Since it updated Cannot Log into APP. Tried everything to get this Fixed. Have to Log In On my Laptop. HELP

### 1/5 — Log in Issue

*2026-07-23, version 2.10.0*

Trust the other reviews saying about the log in loop. 7/22/26 its still doing it. PC ui is so much for friendly and bug free but for now stay away from this app until they fix their issues.

### 1/5 — Not good

*2026-07-15, version 2.10.0*

I can login through a web browser, but this app won’t accept my password. I had to reset my password, because of to many attempts! This is ridiculous!

### 1/5 — Can’t log in

*2026-06-20*

The app hasn’t worked in a year. Like many other reviews, I go to log in with my information and it sends me right back to the home page. So frustrating that it’s been broke for such a long time.

### 1/5 — Never works

*2026-06-12, version 2.10.0*

This app never works. I have deleted and downloaded again multiple times. I set up to login with Face ID. It never works.

### 1/5 — Endless Loop

*2026-06-02*

When the app worked it was good.  Unfortunately you just end up in a login loop. You have to use the desktop version which is extremely annoying and inconvenient

### 1/5 — Can’t login

*2026-05-08, version 2.9.1*

Login screen won’t let me type in my credentials.  Can’t even bring up a keyboard screen.  Unusable app!

### 1/5 — Login failure loop for months

*2026-03-17, version 2.9.1*

They’ve had the same login failure bug for months now and still haven’t fixed it.

### 1/5 — Sign in glitches

*2026-03-15*

Haven’t been able to sign on for 4 days now. This isn’t the first time this terrible app has done this. Uninstalled/reinstalled and still nothing. Not a good thing if you’re wanting to make moves in a volatile market.

### 1/5 — Can’t login

*2026-01-27, version 2.8.1*

Stopped working. Crashes at login on every try

## Most praised reviews (10 highest-rated)

### 5/5 — Add “custom date” feature

*2024-10-20*

Really enjoy the updated 360 App, but as a suggestion, in the “Summary” section under “Date Range” could you add a “custom date” option? I would find this choice very useful with the ability to select various date ranges rather than the fixed selection of seven ranges.

### 5/5 — Update!!

*2024-06-28*

This version is actually mobile friendly. Easy to use app to access my finances🙌🏻

### 5/5 — Wow!

*2024-06-01*

The previous version of this app was incredibly frustrating! More than 50% of the time I couldn’t log in and had to go to the web. This new version is not only a visual delight, but it works flawlessly! Thank you!!

### 5/5 — Great update

*2024-05-14*

I like the new look and feel, with the realtime data this app has come a long way. Keep building on this!

### 5/5 — Wonderful New Design

*2024-05-09*

Love the new look and feel to the app!  Easy to navigate and all my data is loading quickly 😊.

### 4/5 — Sign on not executed

*2025-10-22*

I have an iPhone 16 pro max running iOS 26.1 and I can’t sign on. I go through the whole process, get the success! image, then back to Sign In. I’ve deleted and re-added the app.

### 3/5 — Login failure loop

*2026-01-29*

It’s a great app, if you can log in.  In the last couple days, I’ve had two sessions where the app couldn’t log in and returned to the login page repeatedly, whether via FaceID or UN/PW login, like it was caught in an endless login failure loop on the backend. I could successfully log in via the website with identical UN/PW credentials, minus the authentication, so maybe it has something to do with backend authentication handshaking.  Then mysteriously the issue  resolves for a while, then returns again later. Can you guys PLEASE fix this!  I never had this issue before until this last update.

### 3/5 — Login loop

*2026-01-27*

Cannot find an easy way to contact app support. I try to login using credentials or Face ID and it just directs me to the login screen over and over again. Stuck in a loop and don't see any way to report the issue except coming here.

### 3/5 — Newly discovered display bug

*2024-10-30*

I really like this app, however I discovered a display bug today that is a little unnerving. If you go to the holdings tab, using any method you desire, there are two views available. One is a sort of basic report view, and the other is more like a spreadsheet view. These views are determined by two blue icons in the upper right corner. The one furthest to the right is the one I’m calling a spreadsheet view. When in that view, I can scroll down through various ETFs in my account, and click on the ETF name to display more detail. Once I pass the fifth ETF in my account, clicking on the next one and asking for details gives me the details for the wrong ETF. This does not happen when using, what I’m calling, the report view, which is the left most blue icon.

### 3/5 — Portrait vs Landscape

*2024-05-29*

Since I use my tablet (landscape orientation) much more than my phone, this update is not to my liking.  Either I look at a smaller version Landscape, or rotate to Portrait.  (I leave it locked on Landscape usually.)   Just an annoyance to me.  (You asked)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
