# Invoice ASAP: Field Service — user reviews

> 205 indexed App Store user reviews of Invoice ASAP by InvoiceASAP, Inc., rated 4.10/5 from 275 ratings.

- Source: https://appshunter.io/ios/app/invoice-asap-field-service/id451228846/reviews
- App overview in markdown: https://appshunter.io/ios/app/invoice-asap-field-service/id451228846.md
- Rating breakdown: 5★ 181 · 4★ 31 · 3★ 16 · 2★ 8 · 1★ 39

## What do users think of Invoice ASAP?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Straightforward invoicing
- 🚀 Convenient mobile app
- 🚀 Saves time and increases efficiency
- 🚀 Professional-looking invoices
- 🚀 Helpful customer support
- 🚀 Free option available
- 🚀 Integrates with accounting software

**Cons**

- 🐛 Occasional bugs and crashes
- 🔒 Concerns about customer service responsiveness
- 💰 Expensive subscription fees
- 🔒 Difficulties with cancellation/account management
- 🔒 Limitations on customization and features

**Commonly reported bugs**

- Invoices not syncing properly
- Inability to delete or modify saved customers
- Crashes when trying to create new invoices
- Subscription issues and unexpected charges

**Most requested features**

- Ability to edit invoice items after creation
- Option to add custom logo and branding
- Support for multiple currencies and languages
- Improved integration with accounting software
- Offline mode for invoicing when internet is unavailable

## Newest reviews (15 of 205)

### 4/5 — 10 year customer

*2026-02-06, version 6.15.0*

Invoice ASAP has been an amazing resource for our small business. Unfortunately, poor coordination between the app and the website have led to inconsistent invoicing and billing issues if the app is not immediately updated, which can lead to significant issues if all employees do not update the app the day of update.

### 2/5 — Rip off

*2025-08-03*

I’ve used this app for years and happily paid for it. I produce one invoice a month sometimes two but rarely. 
This app is trying to force me to pay 3 times the amount for unlimited invoices that I don’t need. Thanks but no thanks

**Developer response:** InvoiceASAP is COMPLETELY FREE for creating up to 5 invoices per month.
Merchants are only prompted to upgrade if and when they create more than 5 invoices per month.  
If you are experiencing difficulties here please contact InvoiceASAP Support: support@invoiceasap.com .

### 5/5 — Small business owner

*2025-04-07, version 6.14.1*

Love the app. Tap to pay is a game changer for us.

### 3/5 — Support does not respond

*2025-01-15, version 6.13.0*

I have been asking Support to help me with an error code. Every time I try to put a estimate and move it to an invoice. It gives me an error code and doesn’t allow me to do it. Support still has not contacted me or fix the problem. The other issue was Copying and pasting emails into the form for customers. It didn’t do that for many months, and finally fixed that problem.
Apps are supposed to make your business run smoothly. This app is not doing it anymore. Something happened at some point that they are not programming issues. And Support does not answer. I wish I could run a company and make money not answering my customer.

### 5/5 — Gets the job done

*2024-11-10, version 6.13.0*

Great app, lets you see when your customers look at the invoice so there’s no “ I didn’t get it”. For some reason lately when I copy and paste my notes to gmail all my spacing disappears, but that’s a really Niche complaint, Let me know Devs if there’s a work around to that

### 5/5 — Premier Garden

*2024-11-02, version 6.13.0*

I’ve been using Invoice ASAP for quite a few years now. And for my purpose, it has been a time saver without having to pay a lot of money. Have molded it to what I need and I’ll be upset if they ever take it away.

### 3/5 — Some inconsistencies

*2024-10-28, version 6.13.0*

When we first started using it would auto populate the customer from the customer menu on a new invoice. The last two updates have removed that feature. The last update has some glitches when viewing the invoice. Most items have the number of each item but some don’t. Overall it’s better than paper invoices.

### 5/5 — P

*2024-01-31, version 6.12.0*

It’s perfect App 
But wish if I can add the barcode of my product in the invoice receipt

### 5/5 — I love this app

*2023-06-24, version 6.11.14*

User friendly and extremely helpful

### 2/5 — Missing Clients

*2023-06-20, version 6.11.14*

Doesn’t matter how many times I refresh the app it missing clients that have been generated from desktop.

### 5/5 — Great app!!!

*2023-06-09*

An excellent app fof the Tradie on the go! Very quick to do an invoice b4 u leave the job Totally recommended

Still totally excellent!!!!!!

### 5/5 — Awsome

*2023-06-09, version 6.11.14*

I use this app for my business and it is flawless thank you. Customer service is top notch and super easy to use. These guys even send me a projected revenue for each month. Bravo Zulu guys.

### 5/5 — Novelty

*2023-06-08, version 6.11.14*

Love this app, it help me to manage my business and make my invoice more professional. This app supports airless printer as well.

### 5/5 — East Billing

*2023-06-08, version 6.11.14*

Great app that is easy to use and very functional. Provides everything you need with excellent file access and invoice delivery.

### 4/5 — Great on the go app!

*2023-06-08, version 6.11.14*

I run a small landscape/excavating company and my office is the truck or on equipment most days. This app makes it easy for me to do all my estimates, receipts and invoices while in the field and in the go!

## Most critical reviews (10 lowest-rated)

### 1/5 — Zero customer service

*2025-05-05, version 6.14.1*

Just wait until you try to cancel your subscription once you realize they won’t consider making changes to template for PO #’s, etc.  They wasted weeks upon weeks waiting to “review” allowing us to cancel subscription.

### 1/5 — Want add tabs to invoice header

*2025-03-20, version 6.13.0*

They won’t add spots to be able to list purchase order #’s, etc to the invoice. Plus the pictures sent with invoices must be viewed on computer through link, etc.

### 1/5 — Monthly Subscription 🤬

*2024-09-27, version 6.13.0*

I paid for a PRO account years ago and now the app is moving to a monthly subscription and my pro account is null and void. Not doing it!!!

### 1/5 — Not recognizing existing customers as valid.

*2024-03-22, version 6.12.0*

Have been using this app for years. When you try to create an invoice for an existing customer it we’ll pop up a message to the affect of “you need to enter a valid customer”.

Have been reporting this and the only response is log into your old legacy version and blame Apple.

This has become unacceptable.

### 1/5 — owner. McGlobal Payhways

*2023-06-11, version 6.11.14*

Easy.  Simple as you want   Versitile. Can be added as your company grows. All records are easy to access all year long.
i highly recommend this to a young company or an already established company. It will expand as you do.  Easy to add to .

### 1/5 — Frustrating

*2023-05-16, version 6.11.14*

Can’t get anyone on the phone, emails for support tickets are slow. I upgraded from the free version to a paid subscription only to lose features that l had in the free version. Absolutely ridiculous! And there’s no easy way to manage or upgrade your subscription. Starting to seem like a scam 🤷🏽‍♂️

### 1/5 — Horrible

*2022-05-31, version 6.11.6*

This app was great till they chose to switch payment providers. I was charge nearly $1000 when customers used app to pay invoices. Then all of a sudden I wasn’t eligible for that service anymore and had to pay to use app.

### 1/5 — Needs lots of Improvement

*2022-04-16*

It’s not worth the 3.99 per month as invoice asap still has a lot of limitations like not being able to correct the title of an item once you click save. You can only go back in to change a price, quantity, or notes. With this limitation, if you make a grammatical error of any sort you will be forced to delete the whole thing and start over or you will need to go into saved “inventory” and try to correct in that realm but it’s a major pain especially when other programs have simple features like this as a stock feature. In addition to the aforementioned, you can’t get spelling suggestions at certain phases of creating the invoice. There is also no way to upload your own personal company logo. I could keep listing limitations of invoice asap but I think you will be getting the idea if you’ve read this far already. This app used to be free which in its current state should be free. Ironically, with all the money invoice asap is making off people throughout the world you’d think the app would be much more intuitive with stock features like quick books. Unless invoice asap makes significant changes I am going to just take the hit and buy quick books outright.

**Developer response:** Hi - We are really sorry you were not able to correct the things you listed.  Our Support Team would be happy to train you on how to correct line items and upload your logo to the InvoiceASAP Dashboard, so that it shows on every invoice.  Every feature you had listed IS an available feature on InvoiceASAP.  Just contact InvoiceASAP Support and they can help you on instant chat, or send you detailed instructions to do the things you want to do - it's ALL there as stock features.  Contact Support Here:  support@invoiceasap.com

### 1/5 — Horrible App

*2022-04-11, version 6.11.5*

My account was hacked after years and they haven’t responded I lost valuable information as we all have this app is a joke

### 1/5 — Very Hard to contact with a problem

*2020-08-31, version 6.10.16*

I’ve needed to contact vendor with a problem on my payment. Two different times once a few months ago and now most recently (08/30/2020). Very difficult, in the process the automated programs raised my monthly payment four times the rate I should be paying and still I can’t get someone to talk to, very, very unprofessional and upsetting.

## Most praised reviews (10 highest-rated)

### 5/5 — Hani

*2026-07-08*

Great app been using for long time it will be better if developers swap the word estimate to quote

### 5/5 — Excellent resource for any business

*2026-01-31*

We have used invoice ASAP for many years for several of our businesses. This system is easy to set up and use on both the mobile app and desktop formats. Our customers can easily pay their invoices from the invoice. It always a pleasure when we receive an email from invoice ASAP, letting us know when the invoice has been paid. 

Thank you invoice ASAP for helping our business stand out from the competition.

### 5/5 — Great platform all around

*2025-11-19, version 6.14.1*

Free, straight forward, and easy to use

### 5/5 — One of the easiest apps I’ve ever used!

*2025-11-19, version 6.14.1*

Everything is straightforward, clean, and just works. As a business owner, efficiency matters, and this app delivers. If it helps me run things smoothly, it’ll do the same for anyone. Highly recommend!

### 5/5 — User-friendly Invoicing App

*2025-11-18*

Invoice ASAP is a very user-friendly invoicing app that makes creating and sending invoices quick and efficient. The layout is straightforward, the features are easy to navigate, and the app performs reliably. Its tools for estimates, signatures, and syncing with accounting software help streamline business operations and keep everything organized. A great option for businesses that need simple, fast, and professional invoicing.

### 5/5 — FREE, Simple Invoicing Software

*2025-11-18*

Invoice ASAP has been a game changer for my business. It’s simple to use, quick to navigate, and doesn’t bury you in unnecessary features. What really stands out is that it’s actually free, especially compared to other platforms that overcharge and make you feel like you’re paying just to send an invoice. This software lets me stay organized, look professional, and focus on my work instead of fighting with a system. For any business owner, new or seasoned, it just makes things easier.

### 5/5 — This app is great

*2025-11-18, version 6.14.1*

InvoiceASAP makes it super easy to manage my invoices and collect payments from my customers. I also like that it’s free so I don’t have to pay a huge monthly fee.

### 5/5 — Easy and cheap

*2025-11-18, version 6.14.1*

Easy app to use for our plumbing company. Cheaper than housecallpro. Love it

### 5/5 — So Amazing!

*2025-11-18, version 6.14.1*

I love this invoicing app!  It saves me sooooo much time every day.  It is easy to use, and allows my customers to pay RIGHT AWAY.  It just keeps getting better!

### 5/5 — Just gets better!

*2025-11-13, version 6.14.1*

This app just gets better all the time.  Great customer service!  Great for our business!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
