# Invoice Creator by FreshBooks — user reviews

> 88 indexed App Store user reviews of Invoice Creator by FreshBooks by FreshBooks, rated 4.80/5 from 547 ratings.

- Source: https://appshunter.io/ios/app/invoice-creator-by-freshbooks/id1421252234/reviews
- App overview in markdown: https://appshunter.io/ios/app/invoice-creator-by-freshbooks/id1421252234.md
- Rating breakdown: 5★ 488 · 4★ 39 · 3★ 11 · 2★ 4 · 1★ 5

## What do users think of Invoice Creator by FreshBooks?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Quick and efficient
- 💻 Professional-looking invoices
- 🎨 Customizable design
- 🙌 Helpful for small businesses

**Cons**

- 🐛 Crashes and bugs
- 💰 Limited functionality in free version
- 💱 Lack of multi-currency support
- ⏱️ Unable to input partial hours
- 🔄 Data loss after updates

**Commonly reported bugs**

- Invoices randomly disappearing
- App crashing on launch
- Unable to change invoice due dates

**Most requested features**

- Add partial payment option
- Implement tax calculation tools
- Introduce desktop/web version
- Improve multi-language support

## Newest reviews (14 of 88)

### 3/5 — Bank Account Details

*2024-03-01, version 1.5.5*

the the developer: Pls would you add a option to add bank account details and have it saved for all invoices?

### 4/5 — Calculating tax

*2023-12-27, version 1.5.5*

I’m always trying to calculate how much tax I need to pay. There should be a quick and easy way on the app to quickly work out how much tax I need to pay from a sale. E.g. if I’m owned £3000. I should be able to go somewhere on the app where I can type in £3000, input a tax value of 30% and then the value is automatically calculated on how much I would need to be taxed.

### 4/5 — Membantu bgt utk usaha onlineku

*2023-10-06, version 1.5.5*

Cukup membantu saya yg punya usaha online 🙏🏻 mudah2an seterusnya begini..

### 3/5 — Why no half hours?

*2023-09-11, version 1.5.5*

Hi,

The app does not allow for half quantities. My rate is $125, but I worked for 4.5 hours. Why can’t I put 4.5 in the quantity?

Pretty obvious issue…

Other than that / beautiful design

### 2/5 — only has US dollars

*2023-08-30, version 1.5.5*

only has US dollars

### 5/5 — I'm trying it for the first time and I liked a very good application, thank you

*2023-08-26*

Go I'm trying it for the first time and I liked a very good application, thank you

### 3/5 — Randomly stopped working

*2023-07-03*

I use this app daily for my business and today it randomly stopped working after almost 2 years. The app will automatically close when trying to open it and now i cannot access any of my data and invoices. Before today this app was great and perfect for my small business.

**Developer response:** Hello, thanks for your review and sorry to hear you are having issues. Please uninstall and reinstall the app to see if it resolves the closing problem. If it is still not working, reach out to us directly at help@freshbooks.com with the email associated with your FreshBooks account and share ticket number 2429548 so we can assist you with this. Have a great day. ^LT

### 5/5 — I LOVE THIS APP

*2023-06-21*

This app has helped me so much and I JUST downloaded it I love this app so much and would definitely recommend you use this app if your using fetch rewards

### 5/5 — Really easy to use and free 😁

*2023-06-09, version 1.5.5*

Really easy and simple to use and it’s completely free no ads or anything

### 5/5 — Love this App

*2023-06-06, version 1.5.5*

Simple and to the point

### 5/5 — Aplikasi keren

*2023-05-29, version 1.5.5*

Sangat mudah digunakan

### 5/5 — Very user friendly

*2023-04-24*

User friendly, enjoy it

### 5/5 — Ayub Ahmed

*2023-02-28, version 1.5.5*

I love the app but for some reason the currency is in different country but there is no place to change the settings on the currency

### 5/5 — Super easy to fill

*2023-02-13*

Super easy to fill, not complicated at all. You can share the invoice through the app or you can download it. Nice app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Funcionaba de maravilla hasta hoy

*2024-04-18, version 1.5.6*

Estoy calificando La app de esta forma porque me ha dejado colgado con un montón de clientes tengo tres días batallando con la aplicación tengo un montón de cobros por hacer un montón de clientes pidiendo los recibos y no he podido lamentable que ahora esté trabajando tan mal

### 1/5 — All invoices wiped

*2024-04-08, version 1.5.6*

I previously left a 5 star review.
Having used this app for over 4 years I’ve opened it this morning to find literally everything has been wiped, including a number of invoices which haven’t yet been paid.
Devastated isn’t the word for it.

### 1/5 — Bug !!

*2024-04-07, version 1.5.6*

After the update i lost all data in the app !!!!

### 1/5 — Worse app ever

*2024-04-04, version 1.5.6*

Stopped working and wouldn’t let me send any invoices. Then Its just updated and wiped months worth of invoices. Utterly ridiculous. Thank god I had everything written down. Customer support a waste of time to completely uninterested. The paid version is just as bad. Lots of better apps out there.

### 1/5 — Invoice creator

*2023-07-24, version 1.5.5*

How do I change currency?

### 1/5 — Error occurs on sharing the invoice on WhatsApp and emails

*2022-07-14, version 1.5.1*

There is no issues on invoice making and editing but at the final stage of sharing an error occurs on the invoice all bills are not displaying on the invoice

### 1/5 — App froze

*2022-03-04, version 1.4.3*

App just froze up when logging in. Help!!!

### 1/5 — App keeps crashing

*2022-02-12*

Every time i try to open the app it crashes. Can this be fixed?

**Developer response:** Hi, if you're experiencing crashing issues with the mobile app, please contact our support team. Issues can be different between devices and accounts, so we can troubleshoot with you. Please provide ticket #2010996 when you call. ^RJ

### 1/5 — Can not use in my canadien province

*2020-04-22*

Can not apply Quebec tax rates

**Developer response:** Hi Jolinomean, thank you for getting in touch. For further assistance with the app and how taxes work please contact our support team at support@FreshBooks.com or give us a call at 1-866-303-6061. ^RS

### 2/5 — Huge potential, but app crashes and 1 year since an update….

*2024-02-26*

I’ve been looking for an alternative to my current invoicing/expense app. I use invoice2go, and I really like it, except it’s poor (in my opinion) expense management. 

Freshbooks seemed to have exactly what I wanted, which is the ability to create an expense, bill the expense to an invoice, and have that expense be “tagged” directly to the invoice and/or customer. Makes tax time a lot easier. 

But, I can’t stand app crashes, and this one has quite a few. That, coupled with the fact it hasn’t been updated in a year or more, makes it very risky to switch over to Freshbooks exclusively. If the company were to suddenly disappear, I’d be screwed. 

I’ve read that the “web app” doesn’t have any problems. But this app is designed to work with an iPad, and I have a decent iPad. There shouldn’t be any issues.

**Developer response:** Hi, thank you for your review. It would be helpful if you could reach out to us directly at help@freshbooks.com with your feedback. It's not clear if you are using FreshBooks Invoicing app which has the Expenses option or our Invoice Creator strictly for Invoices. In either case we would like to know about these crashes you are experiencing so that we can look into it. Please reference ticket 2584163 in your email. We hope to hear from you. Have a great day! ^LT

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing!

*2025-03-25*

I have been using this for years and I absolutely love it! No ads and completely free. Couldn’t ask for better!!!

### 5/5 — Great version if the Freshbooks Suite is too much for you

*2024-08-24*

Thoroughly enjoying using this amazing tool

### 5/5 — Great apps

*2024-07-13, version 1.5.6*

Thankful I found this app very convenient

### 5/5 — Keren

*2024-06-29, version 1.5.6*

Keren sih ini semoga ga musti bayar 🙏🏻

### 5/5 — AMAZING

*2024-04-24, version 1.5.6*

Love this Invoice Creator App so much for assisting in your Persian business needs!

### 5/5 — Grateful!!

*2024-04-17, version 1.5.6*

Super tool to organize your company and taxes

### 5/5 — Excellent support

*2024-04-06, version 1.5.6*

I’ve found the app to be everything I need but the support I received when needed was exceptional. Very quick response & their suggested fix worked.

### 5/5 — AMAZINGLY EASY TO USE

*2024-02-05, version 1.5.5*

I love it!!

### 5/5 — Great

*2023-10-24, version 1.5.5*

Amazing

### 5/5 — Window cleaning invoices

*2023-10-06, version 1.5.5*

Very easy to use and very helpful. I am very grateful for this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
