# Invoice Manager ▸Smart Invoice — user reviews > 260 indexed App Store user reviews of Invoice Manager ▸Smart Invoice by iCubemedia Inc., rated 4.50/5 from 34 ratings. - Source: https://appshunter.io/ios/app/invoice-manager-smart-invoice/id611689580/reviews - App overview in markdown: https://appshunter.io/ios/app/invoice-manager-smart-invoice/id611689580.md - Rating breakdown: 5★ 28 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 3 ## What do users think of Invoice Manager ▸Smart Invoice? Overall sentiment: negative **Pros** - ✨ Simple and intuitive interface - 💰 No mandatory monthly subscription - 📱 Cross-device synchronization capability - 📋 Professional invoice templates - 🎨 Customizable invoices and branding - ⚡ Quick invoice creation process - 💼 Comprehensive business toolkit - 🤝 Responsive human customer support - 📊 Built-in receipt tracking and expense management - 🔐 Offline functionality without internet **Cons** - 🔄 Major app rebuild caused significant data loss - 💸 Forced transition to paid model for existing users - 🚫 Paywall for previously free features - 📧 Email sending issues and spam folder problems - 🐛 Frequent crashes and stability issues - 🔑 Password reset functionality broken - 📱 Syncing problems between devices - ❌ Data migration failures - ⚠️ Poor communication during major updates - 🤖 Inadequate customer support responsiveness - 💔 Loss of historical data and invoices - 🔧 Broken QuickBooks export feature - 🌍 Missing currency support for some regions - 📄 Invoice formatting and display issues **Commonly reported bugs** - App crashes on startup or during data migration - Login credentials not recognized after update - Password reset link non-functional - Data loss during app updates - Syncing hiccups between devices - Invoice preview not displaying correctly - Email sending failures - App freezing when opening existing invoices - Logo not saving or displaying properly - Random invoice number generation - Invoice descriptions getting scrambled when items deleted - QuickBooks export spinning indefinitely - App crashes when importing data - Backup and restore failures - Slow performance with large datasets - Incompatibility with newer iOS versions - Receipt photos being replaced with business logo - Currency conversion errors **Most requested features** - Custom invoice numbering - Discount per item instead of subtotal only - Dark mode option - Desktop/computer version - Advanced search functionality for invoices - Ability to customize menu items and labels - Swipe credit card feature - Improved CSV import functionality - Better backup and restore mechanisms - Support for additional currencies - Custom field additions - Batch invoice operations - More detailed reporting and analytics - Integration with additional payment systems ## Newest reviews (10 of 260) ### 5/5 — Easier than quickbooks *2026-03-09* The app is easy to use and jordan is great thanks for the assistance ### 5/5 — Thank you jordan *2026-03-06* customer service is tight, thanks for helping with the data migration. ### 1/5 — Malísima *2026-03-02, version 4.5* Deja de funcionar cada X tiempo ! Ahora mismo no funciona y desde 2026 hay que pagar al mes ! No es compatible con Europa ### 1/5 — Don’t use it *2026-03-01* I had this app for 10 years, after updating it I lost all my data including my current fiscal year. I can’t retrieve it with my backup. They said they put me on priority and never call back 😡 ### 1/5 — Updated app and can't login *2026-02-27* They updated the app, and it doesn't recognize our email/password. Created a new account, app crashes trying to import. ### 1/5 — The new update yesterday wrecked this app *2026-02-26* I have been using this app for years, and it was recently changed completely for the worst in my opinion. It is now extremely difficult to locate and duplicate previous invoices. While there may be more functionality, the drastic changes from the previous app did not help me. ### 1/5 — Please fix or revert back to previous app version *2026-02-25, version 4.3* I appreciate the recent upgrades that you have done to your app and I understand that tech needs to evolve and that your business deserves to make money, but I cannot appreciate having to now make new payments for an app that is not working properly. I am seriously considering cancelling my subscription if things aren’t rectified soon as this is affecting how I operate my business. Firstly, there was no heads-up that this change-over would be taking place. I jumped onto the app to QUICKLY create an invoice, only to find myself having to go through the entire upgrade process. My client info transferred over and supposedly all my invoices transferred over, but when I try to open the “existing” invoices my app freezes and I have to close everything and start over. So I cannot access any previous invoices. Furthermore, I proceeded to create a new invoice for a client - that invoice did not send nor save (after multiple attempts). There are no currency options for South Africa (Rand). And that’s about all I had the patience to try out so far without further frustration. If there is something that still needs to be done from my side please do let me know as soon as possible. Otherwise, please URGENTLY fix these issues or let me revert back to the previous app until you have done so. Your soonest response will be appreciated. ### 1/5 — Old version is better *2026-02-24* Can we go back to the old version? This one is much harder to use and there’s tons of bugs in it. I can’t email an entire copy of the invoice. It just cuts the description in half. Also it’s harder to share. I can’t just copy and paste it on to a text or an email. Hopefully the bugs are fixed soon. Hate to switch to another platform after using the old version all this time. ### 1/5 — Time not accomplished *2026-02-23* They drop my last purchase, my renewal was till march 1st ### 1/5 — Used to love this app, now it’s useless. *2026-02-22* I’ve used this app for years and had no issues with it. Now it updated, and I can’t sign in. When I click Forgot Password, nothing happens. It just puts a white dot on the screen. I can’t get to my invoices! Beyond frustrated. ## Most critical reviews (10 lowest-rated) ### 1/5 — Locked out *2026-05-01* I purchased the lifetime version of this app years ago. Now, they want to sell me another lifetime again for $199. I no longer have access to my records for the IRS. I will not spend another dime with this company. ### 1/5 — Al final todo de pago *2026-04-09, version 5.0* Yo usaba esta app durante mucho tiempo de forma gratuita y cuando la voy a usar de nuevo me encuentro que es de pago, he perdido todos mis datos y presupuestos, no puedo entrar ni hacer nada. No entiendo porque hacen esto. ### 1/5 — Déception intense *2026-04-01* J’utilisais cette application depuis 8 ans et soudainement avec une mise à jour surprise, je perdait mon achat et devait m’abonner mensuellement. C’est un robot qui répondait à mes multiples courriels envoyés au service à la clientèle, aucun moyen de parler à un humain. Je me suis abonné pour tenter de récupérer mes données sans succès. J’ai perdu toute mes données de clients, d’inventaire, de relevés de taxes etc… Quelle perte de temps!!! ### 1/5 — Do not update or buy *2026-03-23* I’ve bought this and been using it for over 10 years, now after a regular update I no longer have access to my invoices without creating a account and paying them for something I already paid for. I will be raising hell with everyone involved. I will be contacted my lawyer and see what next steps to take. What ever you do …DO NOT PURCHASE OR USE THIS APP. READ ALL THE REVIEWS SINCE LAST UPDATE. ### 1/5 — DO NOT UPDATE *2026-03-21* This app worked for me for a decade. A little awkward, but it worked. In The recent update the app and all its users have been sold to some company that has changed everything. While it LOOKS to be more featured, it has lost much of its usability because it does not send invoices thru your existing email client. You clients will get emails from some OTHER sender that will inevitably be directed to spam. Whats worse, the app offer NO way for you to even SEE what emails have been sent. It won’t show in your sent folder and the app offers no access to whatever email client it uses. So now way you can even look up and verify that an invoice was sent on what date. I could not get the thing to display my company logo other than as an unreadable thumbnail. And when you contact them, you get a series of emails from a Bot named Jordon that just tell you everything has been fixed and to clear some cache that does not exist, while explaining that you have to upgrade to Version 4.4. Despite that 2 different places in the app it lists its version as 7.2 build 71. Poor Jordon seems incapable of coping with the fact that nowhere on the App Store nor in the app is there such a thing as version 4.4. All in all, this smacks of a short term cash grab since they make you PAY to get the app open ### 1/5 — New app *2026-03-15* Don’t like it…. I’d rather prefer the old app.. much easier to use and plus’s I lost all my data.. I wish I’d bought another app.. I won’t be using this 🤬 ### 1/5 — Was great in the past-now useless *2026-03-12, version 4.7* I had the old version for over 10 years and appreciated the simplicity and ease of use. It was very old fashioned but worked. Now i was forced to upgrade, purchased the Pro version and there is no longer a place to add customers, it is completely disappointing and cannot be used. Logo will not save, can’t add or edit clients, there is no life chat or support. No tutorials as to how to use or find anything! Will cancel. ### 1/5 — Can reset the password the link it’s broken *2026-03-05* It’s been frustrating since I can’t access my account the link when you request a reset your password it’s broken it take you nowhere you can’t reset your password if you forgot you cannot login. There’s no support for those who bought a lifetime option… ### 1/5 — Latest surprise update ruined it for me *2026-03-02* Opened the app to find that it had updated to a new AI version with features I do not need, and now had an annual fee of $99. If I chose to delete, I would lose over 10 years of contact info and invoices. The new invoice template would not let me change basic data to fit the needs of my business, really disappointed with it now. ### 1/5 — No longer works. *2026-03-02* This app I paid for and used it for many years. All of a sudden there’s an overnight update. And now nothing works. I’m stuck here no helps. Received a ransom pricing and still the app was locked down, asking me to subscribe for features that were suppler to be part of the purchase. Stay away O ## Most praised reviews (10 highest-rated) ### 5/5 — Good, basic invoice app. *2026-05-03* No fluff, no constant upselling. I just open it, create an invoice, and move on with my work. ### 5/5 — Being able to work across my phone and iPad is handy. *2026-05-02* Had a syncing hiccup once, but it straightened out. No complaints overall. ### 5/5 — I’ve tried a handful of these. *2026-05-01* This is the one I stuck with because it’s simple and the client list saves me retyping stuff. ### 5/5 — Took a little playing around to figure out *2026-04-29* where everything is. Once I got the hang of it, it became my go-to for sending receipts to customers. ### 5/5 — I use it mostly for the receipt feature. *2026-04-28* It’s streamlined that part of my day and cuts down on questions from clients. ### 5/5 — Powerful All-in-One Invoice App *2026-04-05, version 4.9* This app makes invoicing and business management so easy. I love the smart automation, professional templates, and ability to track expenses, payments, and reports all in one place. Perfect for freelancers and small business owners!  ### 5/5 — Support is surprisingly human *2026-03-29, version 4.9* I emailed expecting an AI runaround and instead got Kelly from the actual dev team. She stayed online until my data was restored. The app still has quirks but knowing there's a real person on the other end makes all the difference. Update to 4.7+ if you're still having issues ### 5/5 — Getting better with every update *2026-03-27, version 4.9* The initial update was a disaster lost access to old invoices and the app crashed on my iPad. But I have to give credit, the team has pushed like 8 updates in 6 weeks. Repair Legacy Data brought everything back. Still waiting on custom invoice numbering but they say it's coming. ### 5/5 — Complete business toolkit now *2026-03-27, version 4.9* Been using this since it was just an invoice app. The rebuild was rough at first but version is solid. Mileage tracking, receipt scanning, time tracking, inventory all in one app with no monthly fee on core features. Worth sticking through the transition. ### 5/5 — They actually listen ElectricianKev *2026-03-26* I was furious after the big rebuild. My data looked gone, currency was wrong, emails weren't sending. I contacted support and Kelly from the dev team walked me through everything. Four updates later, it all works. The Repair Legacy Data feature saved my business. Respect to a team that ships fixes every few days. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*