# Invoice Ninja — user reviews > 96 indexed App Store user reviews of Invoice Ninja by Invoice Ninja LLC, rated 4.60/5 from 173 ratings. - Source: https://appshunter.io/ios/app/invoice-ninja/id1503970375/reviews - App overview in markdown: https://appshunter.io/ios/app/invoice-ninja/id1503970375.md - Rating breakdown: 5★ 141 · 4★ 14 · 3★ 5 · 2★ 5 · 1★ 8 ## What do users think of Invoice Ninja? Overall sentiment: positive **Pros** - 👍 User-friendly and intuitive interface - 💰 Affordable pricing with free tier available - 🚀 Fast and responsive performance - 🔒 Open-source with self-hosting capability - 📱 Multi-platform support (web, mobile, desktop) - ⚡ Powerful features for small businesses - 💬 Excellent and responsive customer support - 🎨 Customizable invoice templates - 📊 Comprehensive reporting and tracking - 🔄 Automatic recurring invoices - 💳 Multiple payment gateway integrations - 📈 Professional invoice appearance impresses clients **Cons** - 🐛 Frequent crashes and freezes - 🔍 Poor navigation and search functionality - 📱 Mobile app not fully optimized for tablets/iPad - ⚠️ Inconsistency between web and mobile versions - 🔐 Data privacy concerns reported - ⏱️ Slow update deployment times - 🌍 Limited localization for specific countries (UK VAT/CIS, Australia GST) - 😞 Unresponsive customer support in some cases - 🎯 Steep learning curve for some users - 🔧 Incomplete feature implementation **Commonly reported bugs** - App crashes when attempting Google login - Google authentication not working properly - Widgets not functioning correctly - App freezes during data input - CIS deduction not calculating correctly from net amount - PDF download not working on iOS devices - Mobile app widgets malfunction - Back gesture not supported on iOS - Inconsistent syncing between web and mobile versions - Upgrade purchases not reflecting in app **Most requested features** - Unit of measurement column for line items - Payroll system integration - Day rate support for freelancers (not just hourly) - Ticketing system - Better iPad/tablet optimization - Custom PDF export filenames - Improved template editing and customization - Spell check integration for iOS - Test API keys for payment processors - Better Google login support - Activity notes field for time tracking - Australia GST/BAS support ## Newest reviews (16 of 96) ### 3/5 — Updates *2026-04-11, version 5.0.186* The updates are a problem. It sometimes takes too long ### 5/5 — A+ *2026-01-21, version 5.0.186* Great software ### 5/5 — Invoice Ninja is very good *2026-01-21, version 5.0.186* I’ve got it running self-hosted, and it’s just a very, very good app. The web interface is good, the Android app is good, and the Mac app is good. I’m using it for consulting time tracking and billing. Really very happy with it. Had a minor issue self-hosting issue; posted on Github about it; they already had it fixed, just waited a few hours until it was released - that’s fast! ### 3/5 — Great app but customer support needs a bit of work *2025-12-31, version 5.0.185* The app is good, takes a lot of admin off my hands, but customer support and appreciation is bad ### 4/5 — Honest feedback *2025-12-25, version 5.0.183* Love the app its a great price very user friendly the only issue ive run into is the customer interface customers can not view clean crisp invoices if they are detailed causing confusion ### 5/5 — Exceptional Quality *2025-12-18, version 5.0.183* I’ve been using Invoice Ninja for four years now. What stands out for me is anytime I have had an issue or question they were very quick to respond and give me a solution, or create a solution within the software. If you’re just starting out in business, I’d definitely recommend using invoice ninja. And if you’ve been in business for a long time and frustrated with your invoicing program, I also recommend using these guys because the invoicing software value and quality is exponentially higher than what you pay compared with other invoicing software. I don’t normally submit reviews but I’m wrapping up my year end and had a fantastic year, I give credit to invoice ninja software for contributing to my success. ### 5/5 — Best self-hosted app *2025-12-09, version 5.0.183* So far, and I’ve tried many, the best openscource and self-hosted accounting software out in the market. Really recommended for freelancers and SMBs ### 5/5 — Best app to get paid *2025-11-13, version 5.0.183* This app is great, I self host it and impress clients with each invoice ❤️ ### 5/5 — Great app for small biz *2025-10-18, version 5.0.174* I only have the free version, which, as a small-time entrepreneur, is robust enough for me. Super easy to use and track expenses, invoices, and payments. Love it! ### 3/5 — Needs Updates *2025-08-27, version 5.0.175* App needs updating. It does not reflect the web version and also widgets do not work ### 5/5 — Super *2025-08-27, version 5.0.174* Super bon logiciel ### 5/5 — Good, friendly for small business *2025-08-20, version 5.0.174* Save me a lot of time! 🔥🔥keep it up! ### 3/5 — CUSTOM COLUMNS *2025-08-13, version 5.0.174* Please add Unit Of Measurement Column ### 4/5 — Gut und wird immer besser *2025-07-06* Gut und wird immer besser **Developer response:** Thank you for your review, please let us know if there's anything we can do to earn a fifth star... ### 5/5 — Open Source Hero *2025-03-12, version 5.0.172* Can’t beat the price. Self-hosting on a VPS is insanely cheap. ### 5/5 — love it *2025-03-10, version 5.0.172* works graet for what i need ## Most critical reviews (10 lowest-rated) ### 1/5 — confuse to navigate on this system *2026-04-27, version 5.0.189* Like mechanic bussines man its need more facilitty to navigate like find old invoices like 2 years ago do not show up nothin. honestly frustaiting I thinking about change this program ### 1/5 — Do not recommend for Uk users *2026-02-25, version 5.0.186* Do not recommend for Uk users because in option menu is VAT and CIS. but it do not deduct CIS from net amount. It counting everything together. ### 1/5 — OBNOXIOUS PEOPLE *2025-05-30, version 5.0.174* AVOID AT ALL TIMES UNLESS YOU FANCE A HEADACHE!!! ### 1/5 — Purchased upgrade and nothing *2025-05-28, version 5.0.172* Purchased upgrade to add more clients and it is still telling me that I can’t. Tried to contact this brand and nothing. It’s a time sensitive issue I am having and they haven’t helped. Did I just pay for nothing? ### 1/5 — THIS APP SELLS YOUR INFO *2024-12-22, version 5.0.172* Started getting lots of spam mail when I signed up for this app!!!!! ### 1/5 — Absolutely shocking support *2024-02-02, version 5.0.151* SOFTWARE CANNOT EVEN CALCULATE PROFIT AND LOSS BASED ON SELLING AND COST PRICE. REPORTED OVER 8 MONTHS AGO AND STILL NOT SOLVED!!! ### 1/5 — Google issue *2022-10-11, version 5.0.95* App will not let me sign in with google, immediately crashes after trying. Tried reinstallation and no success. ### 1/5 — Doesn't do anything *2021-12-21, version 1.4* Can't do anything in this app. ### 2/5 — Love and hate *2024-09-18* When we found invoice ninja and input all the data was loving it now using almost everyday really sick and tired of the crashes and freezes. Anytime trying to input something new freezes ive closed and restarted 20 times in the last 10 mins at this point cant get anything done FIX IT ALREADY **Developer response:** Oh no, so sorry to read this. Please email us at contact@invoiceninja.com and we'll work to resolve any problems you're having. ### 2/5 — Unterstützt die Zurückgeste nicht *2023-10-11* Leider muss man immer auf den Pfeil oben links tippen um Zurückzukommen. Weshalb fie systemweite Wischgeste nicht unterstützt wird kann ich nicht nachvollziehen. Hier muss echt noch an der Usability gearbeitet werden. Generell wirkt es so, als hätte Invoice Ninja keine Designer im Haus :/ **Developer response:** Sorry to hear you're disappointed in the app's navigation! Feel free to send an email to contact@invoiceninja.com and we'll be happy to work with you to improve it. ## Most praised reviews (10 highest-rated) ### 5/5 — Exactly What I Needed *2026-07-17, version 5.0.195* Invoice Ninja has been super easy to start, use, and maintain for the 5 years I’ve been with them. Great designing options, expense tracking, and I love the online payment sync with stripe. I’d recommend them to anybody who has a business that needs a good reliable invoicing service. ### 5/5 — 5+ years of Invoice Ninja *2026-06-14, version 5.0.197* I’ve used Invoice Ninja as a 1-person business for over 5 years, after trying a handful of other solutions - I’ve never felt the need to switch again. ### 5/5 — best app to the best invoice syst *2026-06-11, version 5.0.195* thank you for this work ### 5/5 — Great Invoicing App *2026-06-11* Invoice Ninja is awesome. Does exactly everything I need it to do without any hassles. Been using it for about 3 years now flawlessly. Was using another popular QB app for years and got tired of the constant increase in fees and monthly subscription charges/changes. Pay for Ninja once a year and it’s awesome. Thanks for coming up with such a good and straightforward app!! ### 5/5 — Unified Simplicity *2026-03-18, version 5.0.186* Love how it is compact but still fully functional than the one in web ### 5/5 — Perfekt für’s selbstgehastete Büro *2026-03-15* Wenn man die DSVGO ernst nimmt, sollte man eigentlich nur Software verwenden, bei der man die Daten im Griff hat. Das ist hier gewährleistet. Einfach, kostenlos, opensource! E-Rechnung inkl. ZUGFeRD. Besser gehts kaum, daher absolute Empfehlung! **Developer response:** Herzlichen Dank für das tolle Feedback! Viel Erfolg weiterhin! ### 5/5 — Massive fan of Invoice Ninja. *2026-03-11, version 5.0.186* Invoice ninja is super easy to use and has essentially every feature I want from an invoicing app. Theres not much more you need. ### 5/5 — Invoice Ninja *2026-03-03, version 5.0.186* This is one of the best software that I used, this system has made my business run extremely smooth and easy to operate and setup. A ### 5/5 — Great User Interface *2026-01-22, version 5.0.186* Its the only software I use ### 5/5 — It’s great *2026-01-22, version 5.0.186* This is by far the best invoice app I have found it does exactly what I need it to do and the support is brilliant. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*