# IO > Digital platform for interacting with Italian public administrations and managing services. (iPhone/iPad app by PagoPA S.p.A..) - Source: https://appshunter.io/ios/app/io/id1501681835 (this page in markdown: same URL + `.md`) - Developer: [PagoPA S.p.A.](https://appshunter.io/developer/1501681834) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.80/5 from 783 App Store ratings · 94 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 129 MB - Languages: American English, German (Germany), Italian - Released: 2020-04-16 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/io/id1501681835/reviews.md ## What is IO? Con l’app IO interagisci in modo semplice e sicuro con diverse Pubbliche Amministrazioni italiane, sia locali che nazionali. Puoi accedere a tutti i loro servizi, ricevere comunicazioni e gestire i pagamenti, in un'unica app. In particolare, tramite IO puoi: - aggiungere i tuoi documenti personali al Portafoglio dell’app per averli in versione digitale e sempre con te, sul tuo dispositivo; - ricevere messaggi e comunicazioni rilevanti dagli enti pubblici, incluse quelle a valore legale; - ricordare e gestire le tue scadenze verso la Pubblica Amministrazione; - pagare qualsiasi avviso pagoPA, inquadrando il codice QR o a partire da un messaggio ricevuto in app; - scaricare le tue ricevute pagoPA, anche se non hai pagato tramite l’app. Per iniziare con IO, accedi all’app con le tue credenziali SPID o, in alternativa, con la tua Carta d’Identità Elettronica (CIE) o l’app CieID. Dopo il primo accesso, potrai accedere ancora più velocemente digitando un PIN che hai scelto o tramite riconoscimento biometrico (impronta digitale o riconoscimento del volto), mantenendo un'autenticazione sicura. IO è un’app che evolve giorno dopo giorno, anche grazie ai tuoi feedback: se nell'utilizzarla noti qualcosa che non funziona come dovrebbe o che pensi possa essere migliorata, puoi segnalarlo con funzionalità dedicate presenti in app. Dichiarazione di accessibilità: https://form.agid.gov.it/view/0125cff0-97b7-11f0-b1d3-cb68959f3505 ## Key features - Digital personal documents - Receive public administration messages - Manage deadlines - Pay pagoPA notices - Download pagoPA receipts - Secure login with SPID/CIE ## What do users think of IO? Overall sentiment: mixed **Pros** - 👍 User-friendly and intuitive interface - 🚀 Streamlined government service access - 💼 Centralized document and payment management - 🌍 Useful for residents abroad - ✅ Effective cashback functionality when working - 📱 Well-designed UI for a government app - 🔄 Frequent updates and improvements - 💳 Easy payment processing for PA services **Cons** - 🐛 Requires internet connection for document access - ⚠️ Language settings not working properly - 🔄 Too many steps to access information - 💰 High payment commissions via PayPal - ❌ Credit card payments broken after updates - 📵 No offline functionality for documents - 🚫 No two-way communication with government - ⏱️ Slow transaction processing and updates - 🔐 Security concerns and data management issues - 🎯 Limited municipal services coverage - 💳 Payment method restrictions and failures - 🌐 Inconsistent language support - 📊 Unreliable transaction recognition - 🔧 Frequent server overloads and crashes **Commonly reported bugs** - App crashes and freezes frequently - Cannot add payment methods or cards - Transactions not recognized or recorded - Cashback not credited despite valid purchases - Language settings not applying to notifications - Login and authentication failures - Wallet section under maintenance - Inconsistent data display and synchronization - Payment processing errors and timeouts - Developer mode exposed in production - Subscription charges not appearing in app settings - Contactless transactions not recognized - Duplicate card registration requirements - Green pass certification not updating - Temporary error messages without resolution - Missing IBAN registration functionality - Inconsistent card appearance/disappearance in wallet **Most requested features** - Apple Pay and Google Pay integration - Passport storage capability - Offline document access - Wallet integration for digital documents - Two-way messaging with government officials - Search functionality for municipalities - Automatic document export to Apple/Google Wallet - Support for more payment methods - Faster transaction processing - Better notification management - Service categorization and filtering - Bulk service activation/deactivation - More municipal services integration - QR code generation for easier registration - Support for various document types (driver's license, ID card) ## Recent user reviews (10 of 94) All indexed reviews: https://appshunter.io/ios/app/io/id1501681835/reviews.md ### 5/5 — Residente all’estero *2026-05-17* Come residente all’estero questa app è molto utile. Grazie ! ### 4/5 — Troppi passaggi *2026-03-26* Non è comodissimo dover fare sempre 4 o più passaggi per vedere sempre la stessa informazione. E sarebbe utile poter memorizzare anche il passaporto. ### 2/5 — Funziona ma non benissimo *2026-03-11* Ci sono ancora tanti problemi e aspetti da risolvere. Speriamo in un miracolo. ### 1/5 — Auf deutsch? *2026-02-15, version 3.23.1* Angeblich auf deutsch verfügbar. Aber wie stelle ich die Sprache ein? ### 1/5 — Setting to English does nothing *2026-01-25* All notifications are still in Italian despite setting the app to English. What’s the point? Also, the app will send you messages but you have no way to respond or communicate with the government. Typical. ### 1/5 — Prezzi troppo alti *2025-12-11, version 3.21.0* Prezzi Paypal troppo alti. Con carta di credito non funziona più dall ultimo aggiornamento… ### 1/5 — Ugh *2025-11-25* This app is a joke. I have lost three hours this morning trying to pay bills. I am trying to give these people money and they make it impossible ### 5/5 — FENOMENALE! *2025-10-13* Tutto in una sola app. Super! ### 5/5 — Facile ed efficace *2025-09-20, version 3.12.0* Perfetto sistema per pagare e tenere sotto controllo richieste di pagamenti ### 5/5 — Lo consiglio *2025-07-10, version 3.8.0* Un modo semplice da usare efficiente e rapido ## Frequently asked questions about IO ### What does the IO app do? The IO app allows you to interact simply and securely with various Italian public administrations, both local and national. You can access all their services, receive communications, and manage payments in a single application. ### What are the key features of the IO app? Key features include storing digital versions of your personal documents, receiving important messages and communications from public entities (including legally valid ones), managing deadlines for public administration, and paying any pagoPA notice by scanning a QR code or from a message received in the app. You can also download your pagoPA receipts. ### How do I access the IO app and is it free? To start using IO, you need to log in with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE) or the CieID app. After the first access, you can log in faster using a chosen PIN or biometric recognition. The app is free to use. ### What kind of public administrations can I interact with using IO? You can interact with a wide range of Italian public administrations, including both local entities (like municipalities) and national ones. The app aims to consolidate services from various government bodies for a unified user experience. ### How can I provide feedback or report issues with the IO app? The app is designed to evolve based on user feedback. If you notice anything that isn't working as expected or could be improved, you can report it directly within the app using the dedicated feedback functionalities. ## Version history (last 5 releases) ### 3.37.0 — 2026-08-04 - Ora puoi pagare gli avvisi pagoPA anche con Fabrick Pay by Bank, oltre agli altri metodi già presenti (Apple Pay, BANCOMAT Pay, Carta di debito o credito, Google Pay, Klarna, MyBank, Paga con Postepay, PayPal e Satispay). - Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app. ### 3.36.0 — 2026-07-21 - Ora puoi pagare gli avvisi pagoPA anche con Fabrick Pay by Bank, oltre agli altri metodi già presenti (Apple Pay, BANCOMAT Pay, Carta di debito o credito, Google Pay, Klarna, MyBank, Paga con Postepay, PayPal e Satispay). - Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app. ### 3.35.0 — 2026-07-07 - Ora puoi pagare gli avvisi pagoPA anche con Fabrick Pay by Bank, oltre agli altri metodi già presenti (Apple Pay, BANCOMAT Pay, Carta di debito o credito, Google Pay, Klarna, MyBank, Paga con Postepay, PayPal e Satispay). - Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app. ### 3.33.0 — 2026-06-09 - Ora puoi pagare gli avvisi pagoPA anche con Fabrick Pay by Bank, oltre agli altri metodi già presenti (Apple Pay, BANCOMAT Pay, Carta di debito o credito, Google Pay, Klarna, MyBank, Paga con Postepay, PayPal e Satispay). - Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app. ### 3.32.0 — 2026-06-03 La versione più recente risolve vari problemi tecnici e migliora le prestazioni dell’app. ## Apps similar to IO | App | Rating | Price | Category | | --- | --- | --- | --- | | [Tessera ARCI](https://appshunter.io/ios/app/tessera-arci/id1568087739) | — | Free | Lifestyle | | [Casa.it - Annunci immobiliari](https://appshunter.io/ios/app/casait-annunci-immobiliari/id470456810) | 4.8 (1,231) | Free | Lifestyle | | [ImmobiIiare.it - Indomio](https://appshunter.io/ios/app/immobiiiareit-indomio/id335948517) | 4.8 (7,069) | Free | Lifestyle | | [Junker raccolta differenziata](https://appshunter.io/ios/app/junker-raccolta-differenziata/id982194860) | 4.3 (3) | Free | Lifestyle | | [RideMovi Smart Sharing Service](https://appshunter.io/ios/app/ridemovi-smart-sharing-service/id1503536800) | 4.2 (3,664) | Free | Lifestyle | | [Spotahome: Apartments & rooms](https://appshunter.io/ios/app/spotahome-apartments-and-rooms/id1304349562) | 4.3 (294) | Free | Lifestyle | ## Related topics [app io](https://appshunter.io/ios/topics/app-io) · [pagopa](https://appshunter.io/ios/topics/pagopa) · [easy io](https://appshunter.io/ios/topics/easy-io) · [cieid](https://appshunter.io/ios/topics/cieid) · [inail](https://appshunter.io/ios/topics/inail) · [poste italiane](https://appshunter.io/ios/topics/poste-italiane) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*