# ION-App — ION App

> Broadband account management for existing subscribers. (iPhone/iPad app by D-VoiS Communications Private Limited.)

- Source: https://appshunter.io/ios/app/ion-app/id1134917244 (this page in markdown: same URL + `.md`)
- Developer: [D-VoiS Communications Private Limited](https://appshunter.io/developer/1037582938)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 7 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 32 MB
- Languages: English
- Released: 2017-05-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ion-app/id1134917244/reviews.md

## What is ION?

The ION app is made exclusively for our subscribers.Using this app an existing ION subscriber would be able to: 

Renew broadband account : 
A subscriber can renew broadband account by clicking on the renew now button on the home screen, the renewal date will effect from the date of renewal after adjusting the balance amount. Payment can be done through credit / debit card, wallet, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment or using a POS machine.

Advance Renew broadband account : 
A subscriber can advance renew broadband account by clicking on the advance renew now button on the home screen. In this case the renewal date would not changed. Payment can be done through credit / debit card, wallet, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment or using a POS machine 
Upgrade existing broadband package : 
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available 

Put in a payment pickup request : 
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Rate an engineer:
Now as a customer you can rate the services delivered by our visiting engineer 

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

## Key features

- Renew broadband account
- Advance broadband renewal
- Upgrade broadband package
- Payment pickup requests
- Register complaints
- Rate visiting engineers
- Receive notifications

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/ion-app/id1134917244/reviews.md

### 1/5 — Doesn’t work!

*2020-12-31, version 1.7*

You can’t make an account it just asks you for your account password and username

### 1/5 — App

*2020-08-06*

Useless app

## Frequently asked questions about ION

### How do I renew my ION broadband account?

You can renew your ION broadband account by tapping the 'Renew Now' button on the home screen. The renewal date will be effective from the date of renewal, adjusting any balance amount. Payments can be made via credit/debit card, wallet, or net banking, or you can request a pickup.

### Can I upgrade my ION broadband package through the app?

Yes, you can upgrade your existing broadband package by clicking the 'Upgrade Package' button on the home screen. The app facilitates this process for subscribers.

### How can I request a payment pickup for my ION bill?

To request a payment pickup, navigate to the 'Put in a payment pickup request' option. You can select a preferred date and time, which will be communicated to the collection team for cash, cheque, or POS machine payments.

### What payment methods are accepted for ION broadband renewals and upgrades?

ION-App supports payments through credit/debit cards, wallets, and net banking. Additionally, you can request a pickup for cash or cheque payments or use a POS machine.

### How do I register a complaint with ION using the app?

Subscribers can launch a complaint directly through the app by selecting the 'Register a complaint' option. The app allows you to submit and track the status of your complaint.

### Can I rate the engineers who visit my home through ION-App?

Yes, after receiving service from a visiting engineer, you can rate their performance directly within the app under the 'Rate an engineer' section.

### What kind of notifications can I expect from ION-App?

The app provides notifications for renewal reminders, pickup request status, complaint status updates, and information on value-added services. These are all accessible via the notifications tab.

### Is ION-App available on Android devices?

Based on the provided data, ION-App is supported on iPhone, iPad, and iPod. Compatibility with Android devices is not specified.

## Version history (last 5 releases)

### 1.7 — 2020-08-03

- Login workflow
- Performance and Bug fixes

### 1.6 — 2018-03-04

-- Bug Fixes

### 1.4 — 2018-02-28

-- Forgot Password
-- Change Password
-- Search data plans

### 1.3 — 2017-11-20

-- Offers & Refer a friend
-- Speed Test
-- Performance Improvements

### 1.2.6 — 2017-09-27

Bug fixes and performance improvements

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## More apps by D-VoiS Communications Private Limited

- [I-ON](https://appshunter.io/ios/app/i-on/id977233039)
- [ION WiFi](https://appshunter.io/ios/app/ion-wifi/id1037600293)
- [VIVUM '19](https://appshunter.io/ios/app/vivum-19/id1476040613)
- [I-ON](https://appshunter.io/ios/app/i-on/id1567749065)

All apps by D-VoiS Communications Private Limited: https://appshunter.io/developer/1037582938

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*