# ION Orchard — user reviews

> 10 indexed App Store user reviews of ION Orchard by Orchard Turn Retail Investment Pte Ltd, rated 4.50/5 from 73 ratings.

- Source: https://appshunter.io/ios/app/ion-orchard/id363720381/reviews
- App overview in markdown: https://appshunter.io/ios/app/ion-orchard/id363720381.md
- Rating breakdown: 5★ 51 · 4★ 14 · 3★ 4 · 2★ 1 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Sends users on older iOS into a loop

*2019-09-22*

The app wants me to update, but I cannot for my iOS version. So the app is completely not accessible to me

**Developer response:** Dear tan sh, we apologise for the experience. Please update the ION Orchard app to the latest version and let us know if you are still experiencing any problems while using a strong Internet connection. If it persists, email us at customercare@ionorchard.com.sg with your registered mobile number so that we can further assist you. Thank you.

### 1/5 — Only dining outlets!

*2010-06-24*

As the reviewer below stated, this app is so misleading. The huge mall has hundreds of stores and thus app only lists the dining places. It should be called Ion Dining and the mall management should get it's act together and come up with a comprehensive directory.

### 1/5 — ION Orchard is more than dining

*2010-06-05*

This app is misleading. It gives only information on dining at ION but nothing on fashion and other stores.

### 4/5 — Easy to use

*2022-05-18*

I liked the app because it is easy to use.

### 5/5 — Orchard ion

*2022-12-08*

Nice of all

### 5/5 — Awesome give back app

*2022-07-30, version 2.7.39*

Love
The Ion App

### 5/5 — Cvicvicvi

*2022-03-02*

Good

### 5/5 — No line-ups. Totally hygienic.

*2020-10-01*

Easy. Straightforward. Eliminates cards and paperwork.

### 5/5 — very good

*2020-09-24*

very good service

### 5/5 — Easy to use

*2020-03-25*

Great app because of the straightforward process for registering, logging on, and scanning receipts

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*