# Ion SmartHome

> Remote control and scheduling for compatible home comfort systems. (iPhone/iPad app by International Comfort Products Corporation.)

- Source: https://appshunter.io/ios/app/ion-smarthome/id6740242146 (this page in markdown: same URL + `.md`)
- Developer: [International Comfort Products Corporation](https://appshunter.io/developer/941402001)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 3.80/5 from 217 App Store ratings · 82 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 184 MB
- Languages: American English
- Released: 2025-01-20
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ion-smarthome/id6740242146/reviews.md

## What is Ion SmartHome?

Ion SmartHome is your go-to app for managing and personalizing your home’s comfort experience! With a sleek, intuitive design and enhanced features, Ion SmartHome makes it easier than ever to control your compatible Ion system remotely, set customized schedules, monitor energy use, and get real-time alerts to ensure your home is always just the way you like it.
 
Key Features:
 
	•	Remote Control: Adjust temperature, humidity, and settings from anywhere.
	•	Smart Schedules: Create custom schedules to match your routine and save on energy costs.
	•	Energy Insights: Track usage trends to optimize efficiency.
	•	Real-Time Alerts: Receive notifications if anything needs attention, from filter changes to unexpected system performance.
 
With Ion SmartHome, we’re redefining what home comfort means. Download now and enjoy complete control at your fingertips!

This app is compatible with iPhone iOS 15.1 or later.

## Key features

- Remote Control
- Smart Schedules
- Energy Insights
- Real-Time Alerts
- Personalized Comfort

## What do users think of Ion SmartHome?

Overall sentiment: negative

**Pros**

- 👍 Decent app performance

**Cons**

- 🐛 Reliability issues with connectivity and functionality
- 🤔 Confusing and cluttered user interface
- 🤷‍♀️ Lack of expected features (e.g., HomeKit support, wireless sensors)

**Commonly reported bugs**

- Unable to turn unit on/off
- Humidity settings not updating properly

**Most requested features**

- Add HomeKit integration
- Improve remote access and control capabilities
- Provide better visibility into system status and performance

## Recent user reviews (10 of 82)

All indexed reviews: https://appshunter.io/ios/app/ion-smarthome/id6740242146/reviews.md

### 1/5 — Inaccurate and doesn’t communicate properly, no HomeKit

*2026-08-27*

This app has been a joke for a long time and multiple versions and rewrites, the app doesn’t report the status accurately, it doesn’t communicate properly when I change the fan speed for instance, and they took away the better view of the weather showing with the temperature outside and the temperature inside from the previous app rewrite, and there’s still no HomeKit. This company promised to add HomeKit a year ago and they haven’t done a thing yet.

### 4/5 — Works but Info Might be Wrong

*2026-08-25*

This app works great for controlling what I need from my couch. There’s plenty of options. That being said, the inverter always says either working at 89 percent capacity or off. It’s always possible something is legitimately wrong with my system but I think it’s more than likely something wrong with how the app tracks the variable system.

### 1/5 — Trying to create account

*2026-06-22, version 1.2.35*

Can’t even create an account. None of the verification codes sent will work.

### 1/5 — Frustrated

*2026-05-23*

Worked fine for almost 3 years. About a month or so ago it stopped connected to the company server. Connects to my WiFi just fine. Using 2.4ghz router. Won’t connect to company’s Data or OTA server. Completely useless. Local HVAC installer says they have no idea why.

**Developer response:** We appreciate you leaving a review. For the fastest help, head to Profile → Help & Support → Contact Us in the SmartHome app. If it can’t be resolved there, our support team can take a closer look and guide next steps.

### 3/5 — Barebones

*2026-04-13*

Maybe it’s only the thermostat model I have, but I was expecting this to be much more than just a “set temperature” app. Where are the usage graphs? Fan speed/stage information over time? Temperature graphs over time, etc etc. These seem like basic features for a smart thermostat + app. Am I missing something?

**Developer response:** Sorry you're running into this. The SmartHome app offers core thermostat control. For advanced features like usage graphs and historical temperature data, capabilities vary by specific system models. We invite you to join our early access program to experience upcoming features. To get the fastest feedback on your unique system, please use in-app support by navigating to Profile -> Help & Support -> Contact Us.

### 1/5 — Annoying

*2026-03-07, version 1.2.28*

It’s super annoying when I change the temp on my app and then it doesn’t stick and I have to go back in 2 or 3 times to make it stick

### 2/5 — HomeKit was promised, but not delivered

*2026-02-14*

HomeKit was promised with a previous version to be on the roadmap and it’s never been delivered, what’s the status of HomeKit compatibility?  I want to be able to ask Siri to set the temperature to what I want as well as the fan speed and humidifier.

### 1/5 — Junk

*2026-02-12, version 1.2.26*

Worked fairly well until updating. now don’t buy.

### 1/5 — Dr

*2026-02-12*

This worked fairly well until I updated it. Then it would not connect to the internet anymore. Says not enough bandwidth, was fine before update now it is worthless

**Developer response:** Thanks for your patience. We’ve made support in the SmartHome app simpler and faster. Go to Profile → Help & Support → Contact Us, most users are able to resolve things right there.

### 5/5 — Invalid code upon account creation

*2026-01-22, version 1.2.25*

Updated review after response from the company. Despite codes being invalid when attempting to verify my email address, it looks like my email is now verified. Frustrating experience at first for the price of the system, but everything seems to be fine now. 

App features are good and regularly updated. Satisfied customer after some initial hiccups.

## Frequently asked questions about Ion SmartHome

### What does the Ion SmartHome app do?

The Ion SmartHome app allows you to manage and personalize your home's comfort experience. You can control compatible Ion systems remotely, set customized schedules, monitor energy usage, and receive real-time alerts.

### What are the key features of Ion SmartHome?

Key features include remote control of temperature and humidity, the ability to create smart schedules for energy savings, energy insights to track usage trends, and real-time alerts for system attention.

### Is the Ion SmartHome app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

### What devices is Ion SmartHome compatible with?

The app is compatible with iPhone devices running iOS 15.1 or later. It is designed to control compatible Ion home comfort systems.

### How can Ion SmartHome help me save energy?

The app helps save energy through its Smart Schedules feature, allowing you to create custom routines that optimize system operation based on your needs. Additionally, Energy Insights provides data on usage trends, enabling you to make informed decisions for better efficiency.

## Version history (last 5 releases)

### 1.2.40 — 2026-08-27

- New device setup now includes an updated consent experience, making it easier to understand and manage data sharing preferences that support connected services and remote diagnostics.
- Bug fixes and enhancements.

### 1.2.39 — 2026-08-18

- New device setup now includes an updated consent experience, making it easier to understand and manage data sharing preferences that support connected services and remote diagnostics.
- Bug fixes and enhancements.

### 1.2.38 — 2026-08-05

Bug fixes and enhancements.

### 1.2.37 — 2026-07-21

•	Weather Forecast no longer shows a blank screen for invalid zip codes. You'll see a clear error message, and the forecast banner hides automatically when no valid address is set.
	•	Resolved multiple accessibility issues including text overlap with the temperature spinner, UI issues on the Intercom screen, document loading in SmartSave, upload button visibility, and FAQ content not loading in Help & Support.

### 1.2.36 — 2026-07-07

Bug fixes and improvements

## Apps similar to Ion SmartHome

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## More apps by International Comfort Products Corporation

- [Fast OEM Mobile Tech](https://appshunter.io/ios/app/fast-oem-mobile-tech/id941402002)
- [My Observer® Mobile](https://appshunter.io/ios/app/my-observer-mobile/id958681062)
- [Fast Wi7 Wi-Fi® Thermostat](https://appshunter.io/ios/app/fast-wi7-wi-fi-thermostat/id1021243233)
- [ICP® Rooftops for iPhone](https://appshunter.io/ios/app/icp-rooftops-for-iphone/id1096805695)
- [Ion Home](https://appshunter.io/ios/app/ion-home/id1556478005)

All apps by International Comfort Products Corporation: https://appshunter.io/developer/941402001

## Related topics

[ionvac](https://appshunter.io/ios/topics/ionvac) · [etron smarthome](https://appshunter.io/ios/topics/etron-smarthome) · [ion](https://appshunter.io/ios/topics/ion) · [smart products](https://appshunter.io/ios/topics/smart-products)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
