# ION Sound Control™ — user reviews > 49 indexed App Store user reviews of ION Sound Control™ by ION Audio, rated 2.50/5 from 91 ratings. - Source: https://appshunter.io/ios/app/ion-sound-control/id6443914976/reviews - App overview in markdown: https://appshunter.io/ios/app/ion-sound-control/id6443914976.md - Rating breakdown: 5★ 18 · 4★ 15 · 3★ 7 · 2★ 9 · 1★ 42 ## Newest reviews (14 of 49) ### 2/5 — Needs fixed *2026-06-18* Works decent with Bluetooth, but mainly got it for taking the kids to the drive in movies. This app loses its mind when you go to the FM input and hops back and forth in frequency and I have to force close the app and only use the buttons on the speaker. If you are in FM and have something playing and then open the app again, it once again loses it and hops back and forth from the bottom frequency to like 90.3 and back and forth over and over until you force close the app again and manually change the channel back. ### 2/5 — What happened? *2026-06-13* I had ZERO ISSUES with the app. i could change the volume, change the lights, track, all from the app nonissue. Today - i can only change the volume. nothing else works! whatever bugs you fixed - caused a new one. i going to uninstall and reinstall - fingers crossed ### 2/5 — Cant change led *2026-04-06, version 1.23* Locked to fire and wont change. Can i use them without this app? ### 2/5 — Good speaker, irritating app *2025-07-11* While I wish the sound quality was a little bit better, it is good for the kind of speaker I wanted. Awesome for camping! However. Your guys’ app needs work. Setup process wasn’t seamless like i expected. Connection issues and the colors not changing until I disconnected multiple times. Fix the app and you’ve got a good setup. **Developer response:** Hi there, we're sorry to hear you're having issues with the app. Please could you provide some more information here: https://support.ionaudio.com/en/support/tickets/new?ticket_form=difficulty_with_the_app - so that we can support you to get back up and running. Many thanks. ### 1/5 — Cant be connected with my ION block rocker bluetooth *2025-01-10, version 1.11* tried everything to connect my ion block rocker to this app but it always shows cant find speaker. help ### 1/5 — Do not use *2025-01-05, version 1.11* Do not use this app. Can’t sync my two speakers now. Trash ### 1/5 — Garbage *2024-12-31, version 1.11* In my opinion one of thee worst Bluetooth speakers on the market. Between the inability to connect to phones via Bluetooth and the terrible sound. ### 1/5 — App didn’t work *2024-12-08* It asked me to enable Bluetooth and location services it shows no location services but when I turn on Bluetooth nothing happens and it just tells me again to turn on those services **Developer response:** Hi there, we're sorry to hear you're having issues with the app. Please could you provide some more information here: https://support.ionaudio.com/en/support/tickets/new?ticket_form=difficulty_with_the_app - so that we can support you to get back up and running. Many thanks. ### 2/5 — Total PA Ultimate *2024-11-10* I purchased two total PA Ultimate speakers and they have been working fine with this app. We tried to connect to the speakers after updating the app and now no one phone can find the speakers. As we need them for a service and now we don’t have any speakers to use. **Developer response:** Hi there, we're sorry to hear you're having issues with the app. Please could you provide some more information here: https://support.ionaudio.com/en/support/tickets/new?ticket_form=difficulty_with_the_app - so that we can support you to get back up and running. Many thanks. ### 1/5 — Terrible *2024-11-09, version 1.11* Can’t get past loading/bluetooth screen. Awful update. ### 1/5 — Don’t pair up *2024-11-02, version 1.10* app don’t pair up with speaker no matter what I e done can’t find it just Bluetooth with phone and that’s it app SUCKS….no star-00 ### 1/5 — DO NOT UPDATE! APP BLOCKWALL! *2024-10-27, version 1.10* App worked great before they decided to BLOCKWALL YOU UNLESS YOU ALLOW FULL ACCESS TO YOUR MOBILE DATA AND LOCATION! There’s no reason the app needs this information unless they’re trying to sell your information. Do yourself a favor and delete this app. THEY WONT EVEN LET YOU USE IT OR BYPASS! ### 1/5 — Pain to set up *2024-08-19, version 1.8* Among other issues mentioned, it asks for the date you purchased the speaker and the store you got it from…ever consider that it could be a gift? ### 3/5 — no idea *2024-08-08, version 1.8* can’t connect the speaker to it? the app can’t find it ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-03-10, version 1.23* Tried to connect this to my ion tailgater, used both apps and still didn’t work. ### 1/5 — ABSOLUTELY TERRIBLE!!!! *2026-01-16* Well sadly I must agree with all of the negative input this app has RECEIVED, but let me save you all the time and frustration that I just went through! Put simply if you are a voice over user DO NOT download or install this app as you will find it almost completely useless. Plus it is a buggy thing that will totally Jack your speakers! I'm glad the speakers themselves are so GREAT! I really like them it is a good thing also that you really don't need this app cause it's a dawg!!!!!!! that's an insult to DAWGS!! I will go further and say the customer service I did not receive was some of the WORST I've never got! I think I'd have an easier time gaining an audience with the Wizard of ozz! Again the speakers are great but they need to FIRE their customer service and devolopment teams and hire some folks know what they about, while they still have a business because people are going to put up with that for about 10 seconds, before they take their business elsewhere, so take heed ION! **Developer response:** Hi there, we're sorry to hear you're having issues with the app. Please could you provide some more information here: https://support.ionaudio.com/en/support/tickets/new?ticket_form=difficulty_with_the_app - so that we can support you to get back up and running. Many thanks. ### 1/5 — No star *2026-01-01, version 1.20* This app is COMPLETELY WORTHLESS. ### 1/5 — Nothing works on the App *2026-01-01, version 1.20* I try to change the pattern of lights or the color and it wont change. Like whats the point of this app ### 1/5 — Unusable *2025-10-30, version 1.18* Locks you out of the app completely if you don’t turn on location services. Crazy breach of privacy. ### 1/5 — Cannot re-pair in stereo after using ION app *2025-08-15* I am returning these speakers to Costco as defective. I’ve been using the Luma Duo speakers and recently installed the ION Sound Control app to enhance the experience. Unfortunately, I ran into a frustrating issue: after installing the app, my speakers stopped connecting via Bluetooth unless I manually reset and re-pair them. It seems the app interferes with standard Bluetooth pairing, which isn’t clearly explained in the setup process. • Seamless Bluetooth integration between the app and speakers • Clearer in-app instructions or prompts for pairing • A firmware update to prevent connection conflicts The speakers themselves are great, and I’d like to keep using them with the app — but the current setup makes it more complicated than it should be. ### 1/5 — Update!!! *2025-07-26* This app needs to be updated and refreshed. The app is great but it needs to be updated and refreshed. Connection between devices needs to be updates. Whenever i try using the app to connect to my speaker it completely distorts the audio and will not go away until i force close the app. **Developer response:** Hi there, we're sorry to hear you're having issues with the app. Please could you provide some more information here: https://support.ionaudio.com/en/support/tickets/new?ticket_form=difficulty_with_the_app - so that we can support you to get back up and running. Many thanks. ### 1/5 — What’s the point of this *2025-07-11* Wont let me do anything other than volume. Can’t change the lights or anything else.. now I’m stuck on one light function and can’t even manually change on speaker its self.. ### 1/5 — Can’t connect speaker to app *2025-04-30, version 1.15* I tried everything not working ### 1/5 — Almost nothing *2025-03-08* It's amazing how little this thing does if it does anything They probably paid some person five bucks an hour to write this. It took 30 minutes. ## Most praised reviews (10 highest-rated) ### 5/5 — breach of privacy *2025-08-10* Why does your app need to use my location.? sounds like your app is breaching my privacy rights.. Your app wants location services enabled, yet there is no setting to enable location services.. Your app has become complete garbage and is no longer usable and stuck on bluetooth settings page with no option to access location.. thanks but no thanks, i’ll be throwing away this speaker ### 5/5 — Good *2025-06-29* Does all I need it to do which is turn the unit on and off from my phone without having to bend over and do it from the rock directly. No issues. ### 5/5 — Sounds good. *2024-09-12* Good speaker and I am glad I made the purchase. The only issue I have is I have to back out of the preset screen to adjust the volume. Why not have volume control in the preset screen? ### 4/5 — Great product but needs some tweaks *2026-05-11* Great product but the eq in the app needs improved to have 5-7 bands to remove the plastic box resonance. Need to eq those frequencies out. Also, has some connectivity issues. ### 4/5 — Where’s Support? *2026-02-01* I love the Tailgater speaker. Just bought my second. I’m bummed that I can’t edit device names in the app. No way to tell them apart on the device list. And I can’t ask support because the contact link on their site doesn’t work. ### 4/5 — Love my Ion speaker *2024-08-31* I’m in love with my ion speaker and the app! Two things I wish the app did was tell you what volume number you are on and I wish it could turn the speaker on for you from the app ### 4/5 — App Is As Expected *2024-06-01* The app does as expected. I expected to control the sound and volume. They need to add the ability to turn on the speaker voice. I don’t need it to tell me it is powered on, or Bluetooth is connected or disconnected. Also, I would have thought the speaker lights would be better synced to the music. Maybe that is speaker hardware capability, and not app specific. The app indicates that there is hardware firmware available when there is not. ### 4/5 — That volume slider *2024-05-20* (Sport Boom) I’m no audio engineer, but I can’t think of any precedent behind making the volume slider not-live, but instead jumps to the level when you release the slider. But I’m rating a 4, just because it connects reliably. ### 4/5 — Lights *2024-05-10, version 1.7.1* I like the app but you guys should make it to where the lights react to the music. ### 4/5 — Works *2023-06-11* I’m sure the app use to not work, but now it does. Don’t change it lol --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*