# IONOS AI Frontdesk — Never miss a customer inquiry

> Never miss a customer inquiry (iPhone/iPad app by IONOS SE.)

- Source: https://appshunter.io/ios/app/ionos-ai-frontdesk/id6823255924 (this page in markdown: same URL + `.md`)
- Developer: [IONOS SE](https://appshunter.io/developer/1438736083)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.4 · 62 MB
- Languages: American English, Basque, Catalan, Dutch, French (France), Galician, German (Germany), Italian, Polish, European Spanish and 1 more
- Released: 2026-11-09
- Data updated: 2026-11-12

## What is IONOS AI Frontdesk?

Never miss a customer inquiry again – by phone, in your website chat or by email.

With IONOS AI Frontdesk, AI assistants handle your customer communication: they answer calls, respond to chat inquiries and take care of routine emails – around the clock, in your style and with knowledge of your business. You gain more freedom, because every inquiry is in good hands.

AI Phone Assistant – calls answered 24/7

Answers, advises and schedules appointments – just like a person
Choose from up to 14 voices, with formal or informal address
Books available appointments directly during the call
Filters requests and forwards urgent calls to you immediately
Receive an email summary after every call
Keep your existing phone number – simply use call forwarding

AI Chat Assistant – website inquiries answered instantly

Responds to website visitors with no waiting time, even at night and on weekends
Automatically replies in all common languages
Contact details and chat history go straight to your inbox
Design fully customizable to match your brand
Compatible with all common website platforms – live in just 1 click

AI Email Assistant – routine emails handled automatically

Recognizes routine requests such as appointment requests, pricing questions and confirmations, and answers them itself
Replies from your own inbox – in your style, from greeting to sign-off
You stay in full control: reply fully automatically, create a draft for approval or leave untouched
Works with IONOS Mail, Gmail, Outlook and any mailbox via IMAP/SMTP
Supports 25 languages

One knowledge base for all assistants
Maintain your business knowledge – opening hours, services, prices – just once. Your customers get the same information, no matter how they reach you.

Seamlessly connected

Calendars: Google Calendar, Outlook, Cal.com and Calendly
CRM and tools: e.g. HubSpot, Salesforce, Zendesk, as well as Make and n8n

In the app: 

All calls, chats and emails in one overview
Notifications for new inquiries and appointments
Manage and adjust your assistants on the go

Secure, sovereign and 100% GDPR-compliant
Built on European infrastructure, high-performance data centers and technologies developed in-house by IONOS. Your data is never shared with third parties.

Ideal for freelancers, service providers, retail, hospitality, agencies and small and medium-sized businesses.

Each assistant can be booked individually. Using the app requires a contract for at least one IONOS AI Frontdesk product.

## Is IONOS AI Frontdesk safe?

Not enough ratings yet to assess IONOS AI Frontdesk.

## Is IONOS AI Frontdesk legit?

IONOS AI Frontdesk appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for IONOS AI Frontdesk is 75 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 1 release)

### 1.0.0 — 2026-11-09

No release notes.

## More apps by IONOS SE

- [IONOS](https://appshunter.io/ios/app/ionos/id1080444849)
- [IONOS HiDrive](https://appshunter.io/ios/app/ionos-hidrive/id1439073561)
- [IONOS eCommerce](https://appshunter.io/ios/app/ionos-ecommerce/id1521526346)
- [HiDrive Next](https://appshunter.io/ios/app/hidrive-next/id6738140194)

All apps by IONOS SE: https://appshunter.io/developer/1438736083

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-12.*