# Iowa Lottery's LotteryPlus — user reviews

> 91 indexed App Store user reviews of Iowa Lottery's LotteryPlus by Scientific Games International, rated 2.20/5 from 179 ratings.

- Source: https://appshunter.io/ios/app/iowa-lotterys-lotteryplus/id445097378/reviews
- App overview in markdown: https://appshunter.io/ios/app/iowa-lotterys-lotteryplus/id445097378.md
- Rating breakdown: 5★ 34 · 4★ 10 · 3★ 9 · 2★ 22 · 1★ 104

## Newest reviews (20 of 91)

### 2/5 — Stopped working

*2026-01-15, version 2.0.1*

Usually I have no issues checking tickets or signing signing up to win with my non-winning tickets but here lately I can’t even get to do anything

### 1/5 — Just check it in store or online

*2025-12-19, version 2.0.1*

Listen, look at the date of the last update. This app is 3 years outdated. The scanner for scratch tickets doesn’t work. Someone said in the comments that it is nice to check actual numbers but I feel like this is a waste of app space on my phone. I see why I had originally deleted it and will be doing so again. Pointless and annoyed. PS good luck and happy scratching! Call the gambling hotline if you or someone you know is having gambling issues :)

### 1/5 — No app support

*2025-11-21, version 2.0.1*

App scanner does not work, website they provide for app support is unresponsive.

### 1/5 — Not great

*2025-11-17, version 2.0.1*

Scan a ticket works like 10% of the time. It’s ridiculous.

### 1/5 — Scanner is horrible

*2025-11-15, version 2.0.1*

The ticket scanner is horrible. Most of the time it either takes 20 seconds to scan/read the code or it doesn't scan at all. Last update was 3 years ago?? Please update!

### 1/5 — Terrible

*2025-10-20, version 2.0.1*

Cannot purchase tickets through the app like other states allow.  Scanning to check paper tickets doesn’t work. Absolutely zero reason to use this app.  Don’t waste your time.

### 1/5 — Limited Functionality

*2025-08-11, version 2.0.1*

I just downloaded the App and will be deleting it. No ability to Create an ePlayslip with multiple Plays.  Only allows multiple Draws. You can do that in person - so why design the App without the ability to select Multiple Plays. I like Multiple Plays and Draws on the same Ticket!!!

### 1/5 — Terrible App

*2025-08-01, version 2.0.1*

The developers of this application have demonstrated a profound lack of professionalism and accountability. It is unacceptable for an application to be released into the app store in an incomplete and non-functional state. Such a practice is not only unethical but also potentially fraudulent, as it misleads users and deceives them about the capabilities of the application. The developers should be held responsible for ensuring that their applications are both functional and compliant with the terms of service, and they should not be permitted to continue accepting funding from taxpayers if they fail to meet these standards.

### 1/5 — What’s up with your scanner?

*2025-06-16, version 2.0.1*

It doesn’t work.

### 1/5 — Unable to Focus or Scan tickets

*2025-05-19, version 2.0.1*

Used to work but now it won’t focus and thus it can’t scan.

### 1/5 — Ticket scanner don’t work

*2025-05-04, version 2.0.1*

Make the ticket scanner more consistent and accurate it don’t even scan tickets no matter how I hold it or lay it flash or not nothing

### 1/5 — Doesn’t work

*2025-03-23, version 2.0.1*

Cant get the  app to download. I Wanted to scan tickets but it doesn’t work. Seems like they haven’t done maintenance in two years

### 3/5 — Crashing

*2025-03-09, version 2.0.1*

Why does this app keep crashing? It happens more often than working. Very frustrating.

### 1/5 — Trash

*2025-02-01, version 2.0.1*

Scanning tickets on this app raises my blood pressure. I have one of the newest phones so I know my camera is fine.

Update!: I swear the scanner has gotten worse!!! DO NOT DOWNLOAD. Waist of time

### 2/5 — Great when it works

*2024-12-25, version 2.0.1*

Great when it works, but on the IPhone 15 pro max, the camera can’t even focus enough to scan your tickets. Please make a focusing option, without turning on the flashlight.

### 2/5 — App is failing

*2024-12-23, version 2.0.1*

Needs maintenance.   App doesn’t work half the time.

### 2/5 — Eplay slip

*2024-11-19, version 2.0.1*

Can no longer create an eplay slip to scan

### 1/5 — Don’t download

*2024-10-17, version 2.0.1*

Same as everyone else app doesn’t scan tickets

### 1/5 — Used to work good

*2024-10-06, version 2.0.1*

Can’t check my tickets anymore

### 1/5 — Terrible

*2024-05-09, version 2.0.1*

When I first got the app it was working great now it won’t scan a single ticket terrible app needs to be updated

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad

*2026-05-26, version 2.0.1*

Doesn’t show the current jackpots amount. The easy slip would require you to hand the phone back and forth to the worker each and every time you used it.  Camera is blurry. I hope my tax dollars didn’t pay for this

### 1/5 — Terrible

*2026-04-06, version 2.0.1*

Camera won’t focus while scanning

### 1/5 — Unusable

*2026-04-01, version 2.0.1*

The ticket scanner to check if you have a winning ticket has been broken for years. Probably over five years now at least that I know of. 

Stop prioritizing releasing updates for whatever current events you have going on and take the time to fix your unusable, non-intuitive, non-user-friendly app. Give your software engineers capacity to work on what needs to be worked on, which is very obviously tech debt. 

I feel bad because I am a software engineer and I know someone worked hard on this application, but the fact that it’s practically unusable for one of the main things that users will likely use it for makes it useless. Make it a top priority to fix the ticket scanner and whatever other major issues are being reported by users. Listen to your customers!

### 1/5 — Scanning scratchers

*2026-02-08, version 2.0.1*

This app never works properly. I can never get the scratch off ticket scanning function to ever scan the ticket.

### 1/5 — Terrible app

*2026-01-26, version 2.0.1*

Don’t waste your time… doesn’t scan tickets or work at all

### 1/5 — Trash

*2026-01-25, version 2.0.1*

Scanning tickets on this app raises my blood pressure. I have one of the newest phones so I know my camera is fine.

Update!: I swear the scanner has gotten worse!!! DO NOT DOWNLOAD. Waist of time

UPDATE #2: still trash….  1/25/26

### 1/5 — What’s up with your scanner?

*2025-12-28, version 2.0.1*

It doesn’t work. Fix it.

### 1/5 — Hot garbage

*2025-12-25, version 2.0.1*

Title says it all

### 1/5 — Bad camera distance

*2025-12-24, version 2.0.1*

Absolute garbage ticket scanner. Doesnt zoom in on the qr code, you have to be 9’ away for it to come into focus but its too far away to recognize it. Don’t waste your time. To the app developers, its 2025, do better

### 1/5 — doesn't scan

*2025-12-21, version 2.0.1*

Can't scan the tickets. Did the devs not test the app?

## Most praised reviews (10 highest-rated)

### 5/5 — Please add these features to the app

*2024-04-15, version 2.0.1*

I would like to see these features added to the app:

1. I think this feature will be very beneficial to all users who purchased tickets with multiple drawing dates. Add something where you can scan the ticket in, and it remembers that ticket. If you win, it sends you a push notification.

2. An option to purchase tickets digitally in the app. I understand this one might be a little bit harder to implement due to legal concerns, the main one being underage people buying tickets. However, this could be overcome by implementing ID verification. For example, users could scan their ID card and take a picture of their face.

These are the features I would like to see added. I have worked in app development for years, so I know adding these is possible. However, if the development team reads this, I would like to hear their reasoning as to why these features would not be added.

### 5/5 — It’s a 5 start for me

*2022-12-11, version 2.0.1*

I’m not sure why there’s so many low star ratings. I find it to be an excellent app. Not only can I scan my scratch offs to double check if they are winners or not and there’s been a few times I have overlooked something and actually had a winner. But I can sync it with other reward apps like Kwik Star and each month Iowa lottery sends out a newsletter there’s a free $2 lottery ticket that I can redeem at Kwik Star. And my none winning scratch offs I can enter for another chance to win. On top of pop up games throughout each month. So this app definitely gets 5 stars from me. 🤩

### 5/5 — Can’t scan tickets?

*2022-01-06, version 2.0.0*

Here’s my fix:

Like everyone else has mentioned, when I tap the scan tickets button, the screen just cycles back around to itself. It was frustrating! In fact, I started writing this review when I decided to check my settings first, to be sure that wasn’t the issue. It was!

I tapped on “Settings”, then scrolled down and tapped on “IOWA LOTTERY” to see if access to camera was turned on. It wasn’t, in my case. I turned on camera access, reopened the IOWA LOTTERY app, tapped on “CHECK TICKETS” , then “SCAN A TICKET”. BOOM! The camera opened, I scanned my ticket, and low and behold, that old, familiar “NOT A WINNER” was mocking me once again! 

I hope this helps!

### 5/5 — Great

*2021-11-27, version 2.0.0*

Works great thanks

### 5/5 — App

*2021-11-07, version 2.0.0*

How can i manually check my scratch ticket if the barcode is damaged

### 5/5 — Please fix

*2020-04-05*

It was working amazing and now it keeps saying error. I’ve turned off my phone and back on and also deleted the app and added it again and still says error. Please fix it! I love this app.

### 5/5 — Terrrible

*2019-11-20*

This app has never worked once. I have deleted and reloaded several times. A complete waste of time. With all the one stars, I would think the developers would find a solution to the problem. Junk!

### 5/5 — Great time saver

*2014-02-14, version 1.0.37*

I have not tried scanning tickets with this app, but it works great for quickly accessing winning numbers. The best thing about this app is the ability to create and save plays. No more messing with those little pencils and forms. If you are someone who likes to choose your own numbers this is a great feature to have.

### 4/5 — Great way to check tickets

*2019-08-15*

The app now shows amount you won when you scan it. It's easy to enter play it again contests and to see winners for VIP Contests. The only improvement I would suggest to add option to stayed logged in to the VIP Section or add thumbprint scan for password. I hate having to type the password in every time.

### 4/5 — Game days and times

*2019-01-23*

The app is outstanding. As a gambling app participant I’m sure I’m not alone in requesting upcoming dates and times for future drawings. You should consider this for all IALottery interfaces, “apps” on all Mobile devices.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
