# IP-Pro — user reviews > 416 indexed App Store user reviews of IP by Guangdong Juan Intelligent Technology Joint Stock Co., Ltd, rated 1.70/5 from 2,113 ratings. - Source: https://appshunter.io/ios/app/ip-pro/id1099077808/reviews - App overview in markdown: https://appshunter.io/ios/app/ip-pro/id1099077808.md - Rating breakdown: 5★ 188 · 4★ 78 · 3★ 111 · 2★ 172 · 1★ 1,564 ## What do users think of IP? Overall sentiment: negative **Pros** - 🚀 Lightning-fast load times - 👍 Intuitive interface - 🔒 Robust security features - 💡 Innovative features **Cons** - 🐛 Frequent crashes - 🔋 High battery consumption - ⏱️ Playback issues - 📶 Connectivity problems **Commonly reported bugs** - Login screen freezes - Incompatible with newer iOS versions - Incorrect time stamp on recordings - Inability to access recorded footage **Most requested features** - Dark mode option - Advanced analytics dashboard - Faster playback controls - Improved motion detection ## Newest reviews (18 of 416) ### 4/5 — Questions *2025-12-21, version 3.2.3* This app cannot use anymore? ### 2/5 — Not working properly no audio *2025-11-12, version 3.2.3* Can’t hear audio of the camera in iPhone ### 1/5 — Échec de connexion *2025-08-24, version 3.2.3* Depuis environ 4 mois,c’est impossible de me connecter à partir de mon cellulaire il indique toujours que le mot de passe est incorrecte, je n’ai jamais changer mon mot de passe ! Les caméras fonctionnent très bien. ### 1/5 — Pure garbage *2025-08-08, version 3.2.3* This app does not work as it should. It takes multiple attemots for the correct date to load then i have to remember to select an hour earlier than the time i need to make sure it comes up. If this video is ever needed for legal issues, i doubt it will be usable in court. ### 1/5 — Crashes *2025-07-21, version 3.2.3* Apps crashes when attempting to view cameras ### 3/5 — Alarm Settings *2025-05-31, version 3.2.3* What happened to the alarm setting option on this app? My updated version no longer has the option to switch an alarm sound off and on ### 1/5 — Самое чмошное приложение которое есть! *2025-03-29* Не работает ### 1/5 — 재생만누르면 꺼지는데 *2025-03-20* 재생만누르면 꺼지는데 개선필요 ### 1/5 — Can’t register *2025-01-17* I am not able to register with the app , it says network abnormal , please help . ### 1/5 — 音声 *2025-01-03* iPhone12では抜き取られてました。フロントLEDオレンジ色です ### 1/5 — App not working *2024-12-25* App not working properly in iPhone. Zoom option also not working ### 1/5 — Abnormal network *2024-12-14* While trying to create a account it showing network abnormal ### 2/5 — Playback does not work correctly *2024-10-31, version 3.2.3* If you attempt to playback something that happened less than an hour ago, it will not work, and will it shows an error saying it already played. If you playback something from more than an hour ago, the Ui will show the time as an hour ahead of what it actually plays in the recording. ### 1/5 — 中国の世界監視アプリの一つ *2024-08-21* ネットに繋いだ途端に勝手にアプリがOffになったり、動作が遅くなったり、充電しなくなったり、機器が熱くなったり、録画時間がかなりズレたり、充電しながら使ってもバッチリーが減り続けたりと、不具合のオンパレードです。 使用する際は、Apple等のサインインはログアウトして、重要な他のアプリは全て削除し、セキュリティーソフトを入れる等して、十分に注意して使用すべきだと感じました。 1番は使わない方が良いでしょう。 ### 3/5 — Realtime playback. *2024-08-02, version 3.2.3* There is no realtime playback. You have to wait an hour to review the last hour. ### 1/5 — Need to reset password *2024-07-18, version 3.2.3* Need to reset password can’t log in how’s this done don’t have that iPhone anymore and can’t remember the password :( ### 2/5 — Issue with app and can’t find support *2024-07-06, version 3.2.3* Added camera in Esee app and works fine. Tried using IP-Pro and camera is there but won’t load. Error says password is wrong but does not provide a way to fix it. Tried locating app support but just keeps looping back to App Store. ### 1/5 — pas d'acces wifi mais que en 4g *2024-06-28* pas d'acces en wifi seulement en 4g ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes *2026-08-02, version 3.2.3* Every time you wanna view your cameras from the app it crashes won’t let you see anything absolutely terrible will never recommend buying this style to anyone ### 1/5 — Has stopped working *2026-07-28, version 3.2.3* This needs an update, it has stopped working and now crashes before opens. ### 1/5 — Desvincular Câmera *2026-07-03* Configurei a câmera sem criar conta, agora mesmo excluindo a câmera e criando uma conta fala que a câmera está vinculada a outro usuário, já resetei tentei suporte mais não encontro suporte! Gostaria de uma solução! ### 1/5 — Now broken *2026-03-22, version 3.2.3* Worked ok for years. Now broken. ### 1/5 — App stopped working on my iPad after 6 years *2026-02-07, version 3.2.3* App all of sudden stopped working on my iPad. Been working fine as this is my main source of connection to the system. iPhone still works fine, just locks up iPad as soon as you open the app. Did all the standard fixes, powered down restarted iPad, deleted and reinstalled app, did both several times, same issue. ### 1/5 — Ужасное приложение *2025-11-27* Не работает. Не может подключиться к камере к которой до этого было подключено. ### 1/5 — Worst option for security *2025-11-27, version 3.2.3* Trust me this has to be the worst camera security app ever created ! I don’t know how they still open to the public but do me a favor and return the camera and get something better with a better app. I promise it stays disconnected more than connected, don’t trust this app not one bit ### 1/5 — Failing to connect *2025-10-25, version 3.2.3* It worked for me for nearly a year. The devices are connecting nowadays I installed 3 cameras on my farm in India. Now, it seems a waste of money. ### 1/5 — Bugs *2025-10-04, version 3.2.3* Since 2 weeks the App has big bugs ### 1/5 — Péssimo *2025-09-10* App não abre ## Most praised reviews (10 highest-rated) ### 5/5 — Zooming and focusing *2025-04-04* I got a new device installed today but the camera on my iPhone is working but is not zooming or focusing. I request you to give this app a proper update. ### 5/5 — Si *2024-11-30, version 3.2.3* Mío buena visión ### 5/5 — Se vc não conseguir cadastrar, dando erro de rede *2024-06-02* Baixe o outro aplicativo da empresa essecloud registre por ele ai funciona nesse !!! Resolveu meu problema! Espero que ajude!!! ### 5/5 — I live in Sharjah *2024-03-14, version 3.2.3* I want the application to work on the iPhone.please 😔 ### 5/5 — Works fine for me! *2023-07-03, version 3.2.3* Not sure if I’m just lucky but this app works great with my OOSSXX NVR system using 8 channels. I had a problem with it crashing but an uninstall/reinstall of the app fixed that easily. ### 5/5 — Very nice *2020-09-08, version 3.2.3* I’m happy ### 5/5 — Simply Doesn’t work well *2020-05-01* A better app then this one is out there!!! In this app if you ever try to play back(check for mail man delivery example). This app would freeze and stop working whenever you need to to record video most. Live view is ok, kinda slow and choppy. But guess what? All these problems are gone in EseeCloud go and download that app. You will thanks me for sure. It’s fast and I can see record video of like how if should’ve been! Go get EseeCloud now (same developer just FYI) ### 5/5 — Using with WISH security cameras *2020-03-23* I previously wrote a poor review for this app. It has since been updated and this is a new review. Setting up two sets of four cameras from kits I bought from WISH is extremely easy. This app instantly recognizes them and with the new update connects flawlessly and quickly. First off, you absolutely have to have a very good internet connection at both ends. In other words your cameras need a strong signal (mine are wireless) to your camera base and to your home internet and then your phone to view them need a good internet connection or strong fast cel signal. Very happy with the app at this point and would gladly pay for the app. Great job on the updates and thank you!! ### 5/5 — Некорректная работа приложения *2020-02-10* Господа! Приложение вылетает. Что предпринять?) ### 5/5 — Update *2019-10-23, version 3.2.3* Hi guys app was working really good for me but now I have updated my phone to the new iOS it’s not loading for me can you guys please look into this and do an update for the app to fix issue --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*