# iPOLiS mobile

> Remote access and control for Hanwha Techwin security network cameras. (iPhone/iPad app by Hanwha Vision Co., Ltd.)

- Source: https://appshunter.io/ios/app/ipolis-mobile/id414214804 (this page in markdown: same URL + `.md`)
- Developer: [Hanwha Vision Co., Ltd](https://appshunter.io/developer/414214807)
- Category: Utilities
- Price: Free
- Rating: 1.90/5 from 271 App Store ratings · 188 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 29 MB
- Languages: American English, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 14 more
- Released: 2011-01-25
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ipolis-mobile/id414214804/reviews.md

## What is iPOLiS mobile?

iPOLiS mobile is a free application designed specifically for Hanwha Techwin's security network products.
iPOLiS mobile app lets you view the live video and control pan/tilt/zoom functions, search & playback anywhere with your smartphone
if you are using Hanwha Techwin's security system.
◎ Supported models will be updated continuously.
◎ iPOLiS mobile supports iOS ver. 8.0.X and up.
◎ This application has been tested for the listed devices
  
  - Apple iPhone 5 (iOS v8.4.1) model
  
  - Apple iPhone 6 (iOS v8.0.2) model
  
  - Apple iPhone 6S (iOS v9.3) model
  
  - Apple iPad air (iOS v9.2) model
◎ Current compatibilty with our surveillance models: See our manual inside application 
  (Setup -> menulal Tab) 
◎ Recommended profile information for optimal live video monitoring   
  
  - If using MJPEG : 320x240, 5fps, Normal(10) 
  
  - If using H.264 : 320x240, 10fps, Normal(10) 
   
  * Videos of more than 2M pixels are not supported.
◎ Recommended settings for Network Camera
  - Wi-Fi Environment: 8fps @ 320x240 
  - 3G Environment: 4fps @ 320x240
◎ Recommended Settings for DVR
  
  - Wi-Fi Environment: 320x240, Quality (low) 
  
  - 3G Environment: 320x240, Quality (low) 
   
  *  bandwidth : higher than 800Kbps
 
◎ Features 
  
  - Live streaming video with PTZ control 
  
  - Supported format : H.265/H.264, MJPEG 
  
  - Video Image Flip/Mirror, Video Image Capture
  
  - Calendar Search/Playback/Bookmark functions
  
  - Provide the profile selection(NWC) and shows profile status 
  
  - Password function for security 
  - Register up to 1,000 number of devices
  
  - Digital Zoom
  - Show the status of a network as a color
  
  - Quick & easy access of mobile environment & Wi-Fi networks. 
  
  - Compatible with "Dynamic domain naming service"(DDNS) 
  
  - Multi-Language
◎ The entire items are not supported in every device. Some items are not supported in certain devices.

◎ If installing version 2.0, the list of products with the old version 1.0 should be registered again as new.

◎ This application uses FFmpeg and SDL under LGPL v2.1
◎ The device can limit the number of users depending on network traffic status.

## Key features

- Live video streaming with PTZ control
- Search and playback recorded footage
- Supports H.265/H.264, MJPEG formats
- Video image capture and flip/mirror
- Calendar search and bookmark functions
- Register up to 1,000 devices
- Digital zoom

## What do users think of iPOLiS mobile?

Overall sentiment: negative

**Pros**

- 👍 Works great
- 🚀 Decent app
- 🚀 Fluid app

**Cons**

- 🐛 App crashes
- 🐛 Not compatible with latest iOS
- 🐛 Doesn't work remotely
- 🐛 Unreliable connection
- 🐛 Playback issues
- 🐛 Outdated app

**Commonly reported bugs**

- App crashes on launch
- Can't view cameras remotely
- Playback not working
- Compatibility issues with new iOS
- Frequent disconnections

**Most requested features**

- Add Apple Watch support
- Improve remote access
- Enhance playback functionality
- Update for latest iOS versions
- Provide better customer support

## Recent user reviews (10 of 188)

All indexed reviews: https://appshunter.io/ios/app/ipolis-mobile/id414214804/reviews.md

### 2/5 — Where are the UPDATES!!

*2026-03-30, version 2.8.4*

Where are you GUYS!!! The App needs fixing and updates pleeeease!!!

### 1/5 — Outdated

*2026-03-29, version 2.8.4*

Does this app still work? When I try to login in it shuts down

### 1/5 — 와이파이만 됩니다

*2026-02-08*

셀룰러 상태에서는 연결이 안되요. 와이파이 모드에서만 연결이 됩니다.
물론 다른 네트워크입니다.
외부에서 와이파이 연결시 됨. 셀룰러 연결시 안됨.
해결햐 주세요.
앱 업데이트 좀 해주세요.

### 1/5 — Not compatible with iPhone 17

*2025-10-11, version 2.8.4*

Tried reinstalling and now the app wont even open

### 1/5 — No Good

*2025-09-01, version 2.8.4*

Will not let me view cameras remotely anymore. Probably too old. I can still view ‘home’ cameras & playback only.

### 1/5 — 아이폰 호환이 너무 안돼요

*2025-08-09*

ios 업뎃하면 몇주씩 안됩니다 너무너무너무너무너무너무너무 불편합니다

### 1/5 — App crashes on iOS 18.5 – iPhone 14 Pro Max

*2025-05-28, version 2.8.4*

Hello,
I’m using the iPOLiS Mobile app version 2.8.4 on an iPhone 14 Pro Max with iOS 18.5. Unfortunately, the app crashes immediately upon opening or when trying to connect to a device.

This issue makes it impossible to use the app for remote monitoring.
Please provide an updated version of the app that is compatible with iOS 18.5 and newer iPhones, or let us know if there is a workaround available.

Thank you for your support.
Best regards,

### 1/5 — App Crash

*2025-01-25, version 2.8.4*

No matter what I do, the app just crashes the second I try to open it. I can’t even view it to set up my system.

### 1/5 — This app has stopped working on iPhones

*2024-12-07, version 2.8.4*

Doesn’t work

### 1/5 — Need update

*2024-10-24, version 2.8.4*

Please update your application as it is not working

## Frequently asked questions about iPOLiS mobile

### What does iPOLiS mobile do?

iPOLiS mobile allows you to view live video streams from compatible Hanwha Techwin security network cameras on your smartphone. You can also control pan, tilt, and zoom functions, and search and playback recorded footage remotely.

### What are the key features of iPOLiS mobile?

Key features include live streaming video with PTZ control, support for H.265/H.264 and MJPEG formats, video image capture and flip/mirror options, calendar search and playback, digital zoom, and the ability to register up to 1,000 devices.

### Is iPOLiS mobile free to use?

Yes, iPOLiS mobile is a free application. There are no mentioned costs or in-app purchases associated with its use.

### What devices is iPOLiS mobile compatible with?

The app supports iOS version 8.0.X and up. Specific tested devices include iPhone 5, iPhone 6, iPhone 6S, and iPad Air. Compatibility with specific surveillance models can be found in the application's manual.

### What are the recommended settings for optimal video monitoring?

Recommended settings vary based on the video format and network environment. For MJPEG, 320x240 resolution at 5fps is suggested. For H.264, 320x240 at 10fps is recommended. Videos over 2M pixels are not supported. Specific settings for Wi-Fi and 3G environments are also provided for both network cameras and DVRs.

## Version history (last 5 releases)

### 2.8.4 — 2017-12-01

This app has been updated by Apple to display the Apple Watch app icon.

- Bugs Fix
- Digital Zoom Function (PTZ Models)

### 2.8.3 — 2017-01-04

- Bug fixes and improvement.
- Add MultiPassword
- Add QuadView
- Add KeyFrameOnly Mode

### 2.8.2 — 2016-11-30

- Bug fixes and improvement.
- Add MultiPassword
- Add QuadView
- Add KeyFrameOnly Mode

### 2.8 — 2016-11-09

- Bug fixes and improvement.
- Add MultiPassword
- Add QuadView
- Add KeyFrameOnly Mode

### 2.7 — 2016-06-07

- Register up to 1,000 devices
- Device name search
- Export / Import device name list file(cross platform compatibility)
- Provide multi profile selection (N/W camera & NVR)(NVR model : XRN-2011/2010)
- Dynamic profile streaming based on number of channels
- minor bug fixes and improvements

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All apps by Hanwha Vision Co., Ltd: https://appshunter.io/developer/414214807

## Related topics

[ipolis mobile](https://appshunter.io/ios/topics/ipolis-mobile) · [ipolice](https://appshunter.io/ios/topics/ipolice) · [optiview vmx mobile](https://appshunter.io/ios/topics/optiview-vmx-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*