# iPostal1 — user reviews > 350 indexed App Store user reviews of iPostal1 by USZoom, LLC, rated 3.30/5 from 1,085 ratings. - Source: https://appshunter.io/ios/app/ipostal1/id921734628/reviews - App overview in markdown: https://appshunter.io/ios/app/ipostal1/id921734628.md - Rating breakdown: 5★ 543 · 4★ 48 · 3★ 56 · 2★ 84 · 1★ 354 ## What do users think of iPostal1? Overall sentiment: negative **Pros** - 👍 Convenient service - 🚀 Prompt and efficient - 🔒 Secure - 💡 Great for travelers - 👍 User-friendly app - 👍 Great customer service **Cons** - 🐛 App crashes frequently - 🐛 App is slow and unresponsive - 🐛 App doesn't show updated mail information - 💰 Expensive with many hidden fees - 🐛 Poor app design and usability - 🐛 Unreliable service, mail gets lost - 🐛 Difficult to cancel or get refunds **Commonly reported bugs** - App crashes on launch - App shows outdated mail information - Login issues and invalid session errors - Inconsistent app behavior across devices - Inability to manage mail and packages properly **Most requested features** - Improve app performance and stability - Provide more transparent pricing - Enhance customer support and communication - Integrate app and website functionality - Add more customization and control options ## Newest reviews (15 of 350) ### 2/5 — Good luck finding Customer service 🤡 *2026-08-03, version 4.6.13* I canceled my membership because , the customer service aren’t clear. I blocked them from my account because they keep changing for the mailbox that doesn’t even approved yet. And they keep telling me to apply for new mailbox even though they have my full information from the existing mailbox. ### 2/5 — App Ok. But mail notification is terrible *2026-07-29, version 4.6.13* App is fine but app is just a small part of the whole process. The folks who process mail and notify subscriber are the weak link. What good is the App if you do not get timely notification of mail?? Unfortunately that is where this idea comes up short as there is no oversight ### 1/5 — Notarized form an issue *2026-06-15, version 4.6.11* They do not allow you to choose your own notary. You must use theirs or an online service costing $25. Ridiculous. ### 3/5 — Okay but… *2026-06-12, version 4.6.11* App is okay but there are too many forced updates ### 1/5 — Still Won’t work after update *2026-06-07, version 4.6.10* Doesn’t even show my mail I paid to have scanned ### 1/5 — Basically useless *2026-06-04, version 4.6.10* The app doesn’t tell you anything other than current mail. You have to go to the website for detail on most things. For instance, I had mail shipped to me. I can’t see whether the mail was shipped in the app. I also can’t see the tracking number in the app. I can’t see the address the mail was shipped to in the app. I basically use Ipostal to 1) receive mail and 2) ship it to me so most of the tasks I need to do I can’t do in the app. ### 1/5 — Actually unbelievably bad *2026-06-03, version 4.6.10* I just downloaded this app and I’ve never seen failure this bad this quick, I just opened my account and need to do the notary service. Got my docs all ready and info entered, but need mic and cam. I don’t have a webcam for my pc, so hey download the app. I can’t even start the process because the side bar blocks the screen, it covers 1/4th of the main info page and blocks the continue button in order to start the process to talk to the notary. Unless this app is fine after the fact, this is so awful and I must be missing something if this gets anything above a 2 star. If the menu bar blocks the rest of the app not just this section then wow made by childiren for real, find anyway to not download this and waste internet. So Terrible i almost feel like it’s parody ### 4/5 — promptly fixed crash *2026-05-28, version 4.6.10* the may 23,2026 release was promptly fixed and is now running nicely as of may 28,2026. thanks! ### 3/5 — Doesn’t open & crashes *2026-05-27, version 4.6.10* After ios got updates to 26.5 this app no longer works and it constantly crashes down. I have to use web version bc app doesn’t work anymore ### 1/5 — Won’t work after update *2026-05-27, version 4.6.10* Doesn’t even log in ### 4/5 — New update makes it work again! *2026-05-26, version 4.6.10* Updated the app on 5/20/2026. Doesn’t load anymore. Crashes. Tried restarted phone. No difference. Update: 5/26/26 update made the app work again. Thanks! ### 1/5 — Not working *2026-05-25, version 4.6.9* The app stopped working after the last update. It crashes on launch. ### 1/5 — Constantly crashes *2026-05-25, version 4.6.9* I now can’t even open this archaic app, it constantly crashes. This is beside the fact that the user interface is so terrible ### 1/5 — Not working *2026-05-24, version 4.6.9* Using this service few months, like it. But today app pushed me to update it, after that it won’t open! I just wanted to delete my old mail so I won’t be charged for storage! Why are you pushing ppl to update app without testing it?! Service 5, development 1. ### 1/5 — Will not open on ios o android after update *2026-05-24, version 4.6.9* Will not open on ios o android after update ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2026-08-16, version 4.6.13* Since updates this app is useless. Nothing works. ### 1/5 — Constant Issues *2026-08-15, version 4.6.13* The app won’t accept ANY phone numbers when trying to setup a new forwarding address… and $13 to forward ONE SINGLE LETTER is ridiculous. ### 1/5 — Pathetic *2026-08-13, version 4.6.13* The app used to work now nothing, worst app ever. I want to keep using iPostal1 but not if they don’t fix this terrible app. ### 1/5 — Scam - will overcharge 5-15x *2026-08-11, version 4.6.13* This is a fraud where they charge $20 for a simple single letter mail forward. They send everything priority mail and ignore requests for regular mail. It’s a complete scam ### 1/5 — Scam! Avoid This *2026-08-07, version 4.6.13* They force you to use their online notary service for an additional fee of $25 per person which was not disclosed in advance. That's a lot considering the monthly fee is only $4.99! ### 1/5 — Getting charged *2026-08-06, version 4.6.13* I canceled already on the app l deleted the app on my iPhone & l still getting charged i’ve been getting charged $9,99 per month and I’m still not using your service l need someone to assist me on how can I STOP getting charged for something that lm no using period ### 1/5 — Scam *2026-07-28, version 4.6.13* Stay away. It's a scam ### 1/5 — Horrible platform *2026-07-08, version 4.6.12* Not feasible for business use or personal. Charges for each package or letter, on top of the monthly fee. They never answer the phone for assistance. ### 1/5 — Unable to cancel. Deeply unethical. *2026-07-04, version 4.6.12* There is no way to cancel this. AI generated chatbot tells me it’s as easy as going to the support center and clicking cancel… Except that cancel is grayed out and can’t be selected. AI support also says that contacting them is as easy as clicking “contact us” but there’s no “contact us” link. There’s only: a phone number that gives me a recording, a “visit FAQ” link, and the chatbot. I’m going to end up getting charged for a second month of this and I’ve never even used it. Nor will I ever use it. Nor will I ever recommend it to anyone. Ever. I understand why they make it so difficult to cancel… It’s a money grabbing scheme, like so many other apps. But it’s disgusting behavior. I’m going to have to take it up with my credit card company, obviously. ### 1/5 — Scam artists *2026-06-23, version 4.6.11* This is a fraud where they charge $20 for a simple single letter mail forward ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent service! *2026-07-30, version 4.6.13* Have had the service over a year now and everything has worked perfectly as advertised! ### 5/5 — Great idea *2026-07-27, version 4.6.13* Been using them for years literally great idea ### 5/5 — Best of the best *2026-06-03, version 4.6.10* I’ve been using ipostal for years with a base in Hawaii best idea ever ### 5/5 — Had an issue *2026-05-28, version 4.6.10* I had to delete the app and reinstall it after it works perfectly ### 5/5 — Best Mailbox *2026-05-27, version 4.6.10* Best Mailbox Option there is and Customer Service is Awesome! ### 5/5 — Best solution for virtual mail handling *2026-04-28, version 4.6.7* iPostal1 has been a lifesaver for my business. It is so easy to manage my business mail right from my phone. I also love that I have a professional address on my website instead of my home address. ### 5/5 — Love them! *2026-04-27, version 4.6.6* A+ for being an RV nomad ### 5/5 — iPostal1 *2026-02-14, version 4.6.3* Best Virtual Mailbox there is and highly recommend anyone in the middle of a move, owns a business, or needs professional help with packages, I trust and only use ipostal1. They are the best and business and I have used others before, they are by far the most professional, kind, and compassionate company out there for mail/packages. ### 5/5 — Update *2026-01-21, version 4.6.1* I previously had problems with the app loading but with the new update everything seems to be working. App runs great now. Thanks for fixing! ### 5/5 — Been using 3 years successfully *2025-12-05, version 4.5.9* Much less expensive than a PO Box. No lost mail. Many services you can’t get elsewhere. I’ve had no problems. They only charge me for packages regular envelope mail. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*