# IPVanish VPN: Fast & Secure — user reviews > 1,216 indexed App Store user reviews of IPVanish VPN by IPVanish, Inc., rated 4.60/5 from 104,244 ratings. - Source: https://appshunter.io/ios/app/ipvanish-vpn-fast-and-secure/id763638165/reviews - App overview in markdown: https://appshunter.io/ios/app/ipvanish-vpn-fast-and-secure/id763638165.md - Rating breakdown: 5★ 83,908 · 4★ 8,401 · 3★ 3,590 · 2★ 2,282 · 1★ 6,063 ## What do users think of IPVanish VPN? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable - 🔒 Secure and private - 👍 User-friendly - 💡 Lots of features and options **Cons** - 🐛 Frequent disconnections - 🔋 Slows down internet speed - 🤔 Inconsistent performance across devices - 💰 Expensive subscription **Commonly reported bugs** - Inability to connect to certain servers - Freezing and crashing on iOS devices - Billing and subscription issues **Most requested features** - Automatic server selection based on location - Improved compatibility with streaming services - Easier setup and configuration ## Newest reviews (11 of 1,216) ### 3/5 — Very efficient *2026-08-22, version 4.32.0* Have used IPV for 6+ years and am usually satisfied… but having a lot of trouble lately connecting using Wireguard with IOS. Having to reinstall constantly… Customer service, usually excellent was meh. ### 4/5 — Allow my protocol *2026-08-20, version 4.32.0* Allow protocol private ### 4/5 — Great service at a reasonable price *2026-08-17, version 4.32.0* Love it ### 2/5 — Keeps dropping connection *2026-08-17, version 4.32.0* IPV will not hold a continuous connection. This is my first issue with IPV in 4 yrs. I have had nothing but good to say about IPV until now. ### 3/5 — Ok *2026-08-15, version 4.32.0* I used this for years but it seemed to get slower and more websites seen it as a VPN and blocked it or you had to take extra steps to log in ### 4/5 — VPN Standard Connection,Safe Strong Guide, Fast Reliable Service *2026-08-14, version 4.32.0* Standard Connection,Safe Strong Guide, Fast Reliable Service and security features secure my Sniffies account to give best smooth works and best reliable privacy to secure every website and apps on my iPhone phone ### 2/5 — Watch out for auto renewals *2026-08-08, version 4.32.0* I canceled my subscription over a year ago, and thought that that was sufficient. I was wrong, I was somehow reactivated and was charged a significant amount more not through my card but through my PayPal. I called immediately asking to please refund my money but they said they would not. It was an awful experience they said they would give me 69% back. Yet I was charged $107 then week later $117. I asked for my reimbursement it was a long process. I was charged $15 in the interim then finally received some of my money back. ### 1/5 — TOOK MY MONEY EVEN THOUGH I CANCELLED *2026-07-22, version 4.32.0* I downloaded these app to see if it would do what i needed, first told me i needed a subscription to use the app but they had either a 3 day free trial or a week and i selected the free trial and the app ended up not being what i needed so i cancelled the free trial and deleted the app. a few days later i get a app notification that this app billed me anyways and i requested a refund but only gave me some of my money back so im currently in the process of getting my money back from them but did not appreciate being charged when i literally made sure to cancel out the free trial before their monthly subscription would come out! ### 1/5 — Couldn’t get on with it, constant error *2026-07-20, version 4.32.0* It worked a few times but after that, all I got was an error, saying ‘please review the status of your account’ The status of my account was I had taken the free trial but ‘cancelled’ immediately to avoid auto-rebilling (anyone should do this for every app to avoid surprises) and as soon as I did that it seemed to create issues, despite a week being left on my trial. So basically I have just deleted it. ### 1/5 — Scam *2026-07-20, version 4.32.0* I didn’t sign up for this and was charged $90 ### 2/5 — Iffy *2026-07-19, version 4.32.0* On iPad have to reinstall weekly. Absolutely no support from company ## Most critical reviews (10 lowest-rated) ### 1/5 — Wow how cool dude *2026-08-21, version 4.32.0* What else can you do ### 1/5 — Charged for two accounts *2026-08-17, version 4.32.0* Warning beware of this app they’re only concerned with money I reached out for answers as to why I’m charged twice each month and found out there are two accounts on my card. I told them I have no access to the other email but no refund issued I’m going to another trustworthy ip app where I won’t get charged twice each month for accounts I can’t access. I guess someone got free IPVanish on me. ### 1/5 — Renew *2026-08-09, version 4.32.0* IP Vanish over charges to renew!! I stoped auto renewals and up still renewed at a higher price of $99.99 they advertised at $24.yearly ### 1/5 — Used to be good but now slow. *2026-08-08, version 4.32.0* They used to be good but now all the networks get congested and it slows way down. They need to update there servers or add a bunch or it’s pointless. Even when you find a good one for streaming it’s gets congested after you are in the middle of watching something and starts giving you problems. ### 1/5 — CONSUMER BEWARE!! *2026-08-07, version 4.32.0* CONSUMER BEWARE!!! I paid for a two-year subscription during a promo for ipVanish in April of 2025. In March of this year (2026), while adding one of the TVs in my house to my account, I noticed what the renewal price for one year was going to be (a LOT!) so I decided I was not going to continue service with them after my two-year subscription ended. At that time, I still had a bit over one year left, so while I wasn't in a hurry, I began looking for how to remove my payment information from their site so I didn't forget and end up being charged an exorbitant amount later. The platform is *not* user friendly, and no matter where I looked, I could not find where to change or remove my payment information. I contacted support, who did respond timely and provided instructions for canceling my membership - which they said would not happen until my current paid term was up (April, 2027). Great! Life was life'ing and it wasn't until about 3 months later that I finally got back around to logging back in and following their instructions, which I did to the tee. It brought me to the cancellation screen, however, their system would not let me save the changes, continuing to pop up an error message telling me that I could not cancel, and to "contact support." Ok, frustrating. I responded to the same email chain I had with "CJ," who I had gone back and forth with multiple times by this point. I emailed him screenshots of what was happening, asking for help. I started having issues accessing my account at this point and was eventually logged out, unable to access my account at all, even through resetting my password. My service on both my TVs also stopped working. I again contacted support telling them what was going on, with screenshots, at which point they asked me to verify my personal information to ensure the account was mine, which I did. They also asked for my credit card information. RED FLAG! I told them "no, I have provided all of my personal contact information used to sign up and I am emailing you from the email address that I have on file with you. I'm not giving you my credit card number." They still demanded my credit card info and refused to do anything until and unless I provided it. The whole point of all of this was to remove my payment information from their website - at which point they figured out that I did not wish to continue on with their service after my paid membership time would end (many months down the road) and suddenly my account no longer works and they are refusing to help? If it walks like a scam, and talks like a scam, it's a SCAM to me! I now have been jipped out of nearly half the membership term I paid for, and may have to cancel my credit card before April, as I do not trust them. Negative, frustrating experience. Once you sign up and they have your card on file, they make it impossible for you to cancel. And from reading the reviews of many others (go to Trust Pilot to read), I'm finding they regularly pull this. And then they give the same song and dance response to the reviewer that "oh no, that sounds so frustrating, that's not what we want! Contact ua so we can fix it." Don't fall for it! It's all a front to try to fix their tarnished image. I have filed a complaint with BBB and I am signing up for a new VPN service elsewhere. CONSUMER BEWARE! ### 1/5 — TOOK MY MONEY EVEN THOUGH I CANCELLED AHEAD OF TIME *2026-07-30, version 4.32.0* I downloaded this app to see if it would do what i needed, first told me i needed a subscription to use the app but they had either a 3 day free trial or a week and i selected the free trial and the app ended up not being what i needed so i cancelled the free trial and deleted the app. a few days later i get a app notification that this app billed me anyways and i requested a refund but only gave me some of my money back so im currently in the process of getting my money back from them but did not appreciate being charged when i literally made sure to cancel out the free trial before their monthly subscription would come out! - UPDATE, make it known what people are getting into before clicking confirm to sign up for your subscriptions then, almost every other app would give a refund for this inconvenience especially if they want it resolved the day of. ### 1/5 — Bad protection and false advertising *2026-07-29, version 4.32.0* First of all, the protection is very poor. My secure VPN connection was dropped multiple times, without any sort of notification. When I asked for a refund, they refused to honor their 30-day money back guarantee, which was clearly advertised on their website for the monthly subscription. ### 1/5 — DO NOT PAY FOR SUBSCRIPTION!! *2026-07-28, version 4.32.0* After paying and subscribing, my account was never updated and it kept showing that I needed to subscribe even after getting charged and it showed in my Apple profile that I had the subscription active. After deleting and downloading it again multiple times and nothing was changing I gave up. ### 1/5 — False trial *2026-07-25, version 4.32.0* Fails before charging ### 1/5 — Scammers *2026-07-22, version 4.32.0* Signed up for the monthly subscription. Kept getting an error code when trying to create and login into my account. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-08-17, version 4.32.0* The best ### 5/5 — Safe and Secured *2026-08-15, version 4.32.0* Exceptional!!! ### 5/5 — VPN *2026-08-12, version 4.32.0* Very reliable very trustworthy I ### 5/5 — Sol *2026-07-28, version 4.32.0* 100% ### 5/5 — Very good *2026-07-26, version 4.32.0* Very good ### 5/5 — Long Time Customer / Still Satisfied… *2026-07-25, version 4.32.0* I’ve been a long time IPVanish customer for more than 10 years, though I’m not as active as I once was but I still use it on occasion. I mainly use the computer version. I can’t remember having any problems or issue when using it… like others have claimed. Customer support has always been great when I contact them prior to renewal time and they have always been helpful. I’m live on fixed low income and they have always worked with me on better pricing that I could afford, so that I could continue using their service, I really appreciate it and I am very grateful for that. The new features and tools have been helpful. Thanks again for the great costumer support and service. ### 5/5 — Awesomef! *2026-07-22, version 4.32.0* Fast, reliable! Easy to use! ### 5/5 — IPVanish *2026-07-21, version 4.32.0* No complaints from me and also customer support is excellent when I have needed them. ### 5/5 — Great *2026-07-20, version 4.32.0* Awesome ### 5/5 — Great product as advertised *2026-07-17, version 4.31.1* Value for money and peace of mind indeed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*