# iQ Digicare — user reviews > 42 indexed App Store user reviews of iQ Digicare by IQ Online, rated 4.10/5 from 448 ratings. - Source: https://appshunter.io/ios/app/iq-digicare/id1548680750/reviews - App overview in markdown: https://appshunter.io/ios/app/iq-digicare/id1548680750.md - Rating breakdown: 5★ 309 · 4★ 38 · 3★ 23 · 2★ 12 · 1★ 66 ## What do users think of iQ Digicare? Overall sentiment: negative **Pros** - 💳 Multiple recharge payment methods (debit card, QR code, voucher codes) - 📱 Easy-to-use interface for account management - 🎯 Convenient app for checking package details - ⏱️ Quick customer support access through app - ✨ Long-awaited application solution **Cons** - 🐢 Slow app performance and frequent lagging - 🎨 Cheap, unattractive UI design - 📶 Poor internet speed despite premium plans - 😤 Unresponsive customer service - 🚫 Inflexible account management policies - ⚠️ Excessive verification requests - 🔔 Unnecessary notifications **Commonly reported bugs** - App freezes on launch logo after updates - App won't open after recent updates (iOS compatibility issue) - Recharge function fails with 'connect to IQ network' error - App crashes when attempting to recharge - Persistent update loop - keeps asking to update despite latest version installed - App doesn't reflect account changes after recharge attempts - Freezing and unresponsive interface - Annoying background music on app launch **Most requested features** - Offline recharge capability when internet is down - Recharge option via phone call to customer service - Improved package management and offer customization - Retail store locations for card purchases - Enhanced map features and location services - Better customer service flexibility for plan changes ## Newest reviews (11 of 42) ### 2/5 — بڕینی خەت *2025-09-09, version 5.1.14* هیچ مانای نیە سەعاتێک خەت ئەبڕن بەهۆی تاقیکردنەوەی تەلەبەوە، بەبێ هیچ قەرەبویەکیش. ### 4/5 — Please fix it *2025-06-27, version 5.1.08* When my Internet package is finished and I tried to look at my Internet package to see if I can do the service but it doesn’t work like it doesn’t put it on my account instead it’s saying manual call service stuff like that ### 2/5 — Customer service *2025-06-03, version 5.1.06* I have bought a plan online and I made a mistake in choosing the plan I want I clicked a wrong button , I called customer service to fix they said you can’t fix it I was very disappointed. ### 3/5 — problems *2024-10-14* this app is great but there is a problem, its kinda dumb that i cant recharge my wifi thru the app when my iQ wifi is not working. like its not like im always gonna check to see how many days left for me to recharge it. i really wish i could recharge offline either. also another problem besides the app, why cant we recharge when we call you guys (the iQ company)? like how else do you expect me to recharge my wifi when you literally wont let me recharge it thru the app OFFLINE..? ### 2/5 — fix please *2021-09-17, version 3.1.21* it doesn't work😢i redownload it and it doesn't work ### 1/5 — Not working *2021-08-23, version 3.1.18* Your new update to your app is not working on ios ### 1/5 — New Update Not Working! *2021-08-23, version 3.1.18* The app is not working after updating, it is stuck at launch logo ### 1/5 — Doesn’t work *2021-08-23, version 3.1.18* The latest version wont open at all. **Developer response:** Uninstall the app and install the app again ### 1/5 — We can’t open the app *2021-08-23, version 3.1.18* There’s a bug in this version we can’t open the app so please fix this problem ### 1/5 — freezing *2021-08-22, version 3.1.18* when launching app it freeze on iq logo ### 1/5 — کێشە *2021-08-22, version 3.1.18* ئەم ئەپدەیتە هاتووە ئەپلیکەیشنەکەتان ناکرێتەوە ## Most critical reviews (10 lowest-rated) ### 1/5 — . *2026-05-06, version 5.2.04* The app is slow and cheap looking ### 1/5 — خاوترین خەت *2026-05-03, version 5.2.03* مانگانە ٤٠ هەزار بە و ڤیدیۆیەکی ١٠ دەقەیی ناکاتەوە بە فول کوالێتی 👎🏼 ### 1/5 — Slowed down *2026-05-01, version 5.2.03* Jaran zor bash bw bas esta Zor zor xawbotawa kalky namawa ### 1/5 — All of it just sucks in general *2025-12-15, version 5.1.19* The wifi I pay for is the most expensive plan and it doesn’t even go over 50mbps most of the time The app itself is also just horrible and lags most of the time when I try to pay for my wifi I honestly can’t recommend anything this horrible ### 1/5 — Stop asking for verification *2024-07-21, version 4.7.92* Stop asking for verification, most of your users are old and senile people. Stop sending unnecessary notifications ### 1/5 — کارت پڕکردنەوە چاک بکەن عەمرتان نەمێنێت *2024-03-06, version 4.6.12* کارت تەوەوبو بە ٣٠ دەقە زیارتر کارت پرنابێتۆ ### 1/5 — Slow Internet *2023-09-02, version 4.4.47* Recently the internet speed is very slow, sometimes it doesnt work at all. You used to be the isp in the region…. ### 1/5 — App bug *2023-05-06, version 4.3.81* The app almost never works when I try to recharge. It keep on telling me to connect to the iq network, what network do you think I’m on? 🙃 ### 1/5 — Bas xat nya iq zor xrapa *2022-04-13, version 3.3.55* Iq bas xat nya aw parayay warishi agrn petan 7aram bet abet hamw rozhe flq niw sa3at xatman bbre barasti zor xrapa la estaya xraptrin xata la kurdistan wa drosha agar blem yak jar w du jara hamw rozhek keshay tyaya w xatakashi zor xawa ### 1/5 — Not working *2021-08-29, version 3.1.21* * After many time deleting and installing still not work. * the music is annoying wen you open the app, and not necessary ## Most praised reviews (10 highest-rated) ### 5/5 — Really great app *2025-04-05, version 5.1.03* I can recharge with debit card and QR code or putting in the code ### 5/5 — Very Good *2023-11-13* Very Very Good ### 5/5 — Application *2023-03-09, version 4.3.64* It’s the very nice application for my network ### 5/5 — Fix the problem *2023-01-19, version 4.3.64* At the start I was soo happy about my new network IQ but now it got slow pls fix it thanks ### 5/5 — Yes *2022-11-23, version 4.2.31* Awesome ### 5/5 — Iq *2022-08-14, version 3.5.23* Its too good thanks 💞 Just our network i mean out iq is slow why ? ### 5/5 — Great *2021-10-14, version 3.2.14* We need it for long time to have an app to recharge and easy call support ### 5/5 — زۆر شازە ❤️ *2021-09-15, version 3.1.21* بەراستی شایەنی 5 ئەستێرەیە دەستان خۆش بێت ### 5/5 — Hi! *2021-08-23, version 3.1.18* I just updated this app but still cant open it?plz fix a problem ### 5/5 — Supas *2021-07-12, version 3.1.14* Dastan xosh bet bo asankrdin ark lasarman w bo xatakatan --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*