# IQ Now Mobile — user reviews

> 31 indexed App Store user reviews of IQ Now Mobile by Worldpay, Inc., rated 3.90/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/iq-now-mobile/id1479875202/reviews
- App overview in markdown: https://appshunter.io/ios/app/iq-now-mobile/id1479875202.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (11 of 31)

### 1/5 — Terrible App

*2023-04-03, version 2.0.13*

Cannot log in even with correct password and number they call you to verify.

### 1/5 — Horrible

*2023-03-21, version 2.0.13*

App will no longer allow me to login because of MFA errors.  Little to no support from FIS.  I think it is time for me to find a better payment provider!

### 1/5 — Login

*2022-10-04, version 2.0.11*

This app is absolutely horrible. I try to log in and it doesn’t work. Even when I put in my password correctly.

### 1/5 — Small Restaurant Business

*2022-02-07, version 2.0.3*

I can’t even log in. Looked on the website that if I didn’t download the latest app then it will show error. Which it does and the customer service people cant even help 😡🤯

### 1/5 — Glitchy

*2022-01-26, version 2.0.3*

What an awful interface. Super glitchy and rarely even lets you log in

### 1/5 — Log in

*2021-10-27, version 2.0.3*

I can’t log in because the I don’t know the answer to the security questions that I never did and I called customer service kept on hold for hours .

### 1/5 — No same day void charge capability

*2021-07-26, version 2.0.2*

In the big picture it’s rather worthless since you cannot void a charge the same day it occurred. You have a customer in your face and they want a refund - it’s not fun to telling them “wait for me to drive home and I’ll get on my laptop later today” because I cannot conveniently void your charge right here at this moment. It’s 2007 with this app. My charges used to go through a company called TSYS and it  was so quick, so easy and so immediate via a phone in your pocket. I assume whoever designed this app and its inability to void a same day charge has very minimal if any retail customer experience.

### 1/5 — can’t change date

*2021-07-11, version 2.0.2*

scroll wheel don’t even work how am i supposed to use this junk

### 1/5 — Can’t log in

*2021-06-06, version 2.0.2*

Keep getting “invalid credentials” 
I can log in online but not the app.

### 1/5 — Doesn’t Show In-Store Transactions

*2021-06-02, version 2.0.1*

It’s a good app, but I don’t see in-store transactions anymore, only online ones. How can it be fixed?

### 1/5 — Terrible. Doesn’t work. Login crashes.

*2021-02-27, version 2.0.0*

Login crashes. Support is non existent.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible update

*2026-07-24, version 3.0.0*

By far the worst update I’ve ever seen in an app.

### 1/5 — This is nightmare

*2026-03-07, version 2.0.32*

Wow I’m merchants with them so I stuck WTH . This is most stupid password and send code I ever see like any other apps. Who give this apps two star his maybe having drugs lol.

### 1/5 — Needs updated it’s 2026 and we’re on windows 95.

*2026-02-08, version 2.0.32*

App locks up just going through charges. Now dashboard is failing to load. 

Hard to refund, have to wait two days to process. Can’t void same day. 

Can we please get an update? 

The website can’t do anything now either. HELP?!

### 1/5 — Do not use worldpay

*2026-02-04, version 2.0.32*

Absolutely the worst customer experience. They charge you for PCI compliance where the only way to pass is pay their pci people to tell you how to pass. They created a second evm in my name which charged me for over a year before I realized and they refused to return the money or apologize. Tons of mistery fees. Don’t trust world pay

### 1/5 — Bad experience

*2025-09-14, version 2.0.32*

World pay has held my funds without a clear explanation or release date. Despite multiple emails and phone calls, I get canned replies or no response. This has hurt my business cash flow. Poor services, poor communication-would not recommend.

### 1/5 — Why even have an app?!

*2025-03-24, version 2.0.31*

Almost impossible to navigate and freezes literally every time I use it. It's virtually useless.

### 1/5 — App is as bad as the company

*2024-12-18, version 2.0.29*

They can’t even figure out 2FA for the app so good luck logging in. Just another juggernaut corporation who takes your money and provides zero support.

### 1/5 — Will not log in

*2024-10-21, version 2.0.29*

Will not log in after repeated attempts over multiple days

### 1/5 — Keep ask reset password all the time

*2023-12-11*

The apps ok. But every time I login try get statements then will ask me change password. I’m running out passwords. Good way to do it every time login just click forgot password then reset , so you don’t have to remember.

### 1/5 — Cant login in app

*2023-08-28, version 2.0.15*

There was an error in connecting to the IDP. Please check your configurations or try again later. 
I successfully login on computers but in ios app its showing me error.
Calles customer care they dont know anything about they have mobile application. Keep telling me login on computer tablet desktop and leptop.

## Most praised reviews (10 highest-rated)

### 5/5 — Update

*2026-07-30, version 3.0.0*

Love the update!

### 5/5 — Improved app!

*2026-07-30, version 3.0.0*

Clean interface and easy to use. It’s saved me time when looking up payment details and transaction information.

### 5/5 — Good update!

*2026-07-30, version 3.0.0*

The recent update greatly improved the overall experience. Navigating and managing everything has been made much more user friendly, much needed!

### 5/5 — Fantastic app for my business!

*2023-08-05, version 2.0.15*

Great app!

### 5/5 — gray app

*2021-09-25, version 2.0.3*

the app is so neat and convenient to business, thank you, Worldpay!

### 5/5 — Thoroughly thought through

*2021-02-20, version 2.0.0*

This app is a real gem. Even while away from my business I see real time transactions, consolidated reports concise and simple that can quickly be extracted and actioned. Great job!

### 5/5 — Well designed app. Thanks a you Worldpay

*2020-06-05, version 1.2.0*

This app is well thought through, great for a small business. Can actually respond to chargebacks real time with my phone camera

### 5/5 — Disputes

*2020-05-22, version 1.2.0*

We need an easy way to know who it is thst is disputing our charge. I’m a membership based business when I get a charge a k I am unable to tell who it is from!! They signed an agreement and should t be able to dispute their membership so easily

### 5/5 — Thanks!!

*2020-05-01, version 1.0.1*

I’ve been waiting for the ability to manage payments on my phone. Thanks for making this possible! “

### 5/5 — What I needed

*2020-03-14, version 1.0.0*

IQ Now gives me what I need to monitor my credit card acceptance on my phone. It’s really easy to use and provides a lot of interesting insights.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
