# IQVIA OCE — user reviews

> 31 indexed App Store user reviews of IQVIA OCE by IQVIA Inc., rated 4.20/5 from 34 ratings.

- Source: https://appshunter.io/ios/app/iqvia-oce/id1462080429/reviews
- App overview in markdown: https://appshunter.io/ios/app/iqvia-oce/id1462080429.md
- Rating breakdown: 5★ 24 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 4

## Newest reviews (10 of 31)

### 2/5 — リアルタイムで同期してほしい

*2025-07-14, version 23.0.11*

アプリを立ち上げないと予定の同期が行われないのを改善してほしい。
アプリを立ち上げなくても、他の端末で入力したものをリアルタイムで見れるようにしてほしい。

### 1/5 — Worst up ever

*2022-01-28, version 12.0.15*

This is by far the worst up. And instead of improving it they make it worst…

### 1/5 — This app is HORRIBLE

*2022-01-18*

Constant updates, clunky, etc.  SOmeone should be fired for switching us over to this garbage.

**Developer response:** Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background.
Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

### 1/5 — すぐ落ちる

*2021-12-16, version 12.0.11*

入力中に勝手にきれます。
入力した文字が全部無くなり、再度開いてもやり直し状態。
知りたい情報も引っ張れないので、何の役にも立ちません。
このご時世で感覚的に操作できないのも意味がわかりません。

### 1/5 — 落ちる、同期されない

*2021-10-17, version 11.0.18*

入力してたらアプリが落ちてしまい使い物にならない。同期もいつされるかわからない。

### 1/5 — Probably the worst app

*2021-09-21*

How many updates do you need!!?.. I’m done with this review..

**Developer response:** Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background.
Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

### 1/5 — 反応、読み込みが

*2021-09-18, version 11.0.17*

遅い。他の方も書かれていますが遅いです。
仕事で使わないといけないので、妥協してますが。

あと、文字表記が途中で切れていることもあります。設定しても無理です。

改善の余地、大いにアリです。

### 1/5 — 最悪

*2021-09-10, version 11.0.16*

同期が時間がかかる、出来ない、反応が鈍いなど、使い勝手は最悪。

### 1/5 — ダメ

*2021-08-19, version 11.0.14*

全然同期されない

### 1/5 — 使いにくい

*2021-07-10, version 11.0.11 (979938)*

全ての反応が鈍い。イライラする

## Most critical reviews (10 lowest-rated)

### 1/5 — バグ出てます

*2026-07-03, version 23.10.2*

最新版に更新したら、予定表から予定入力できなくなりました。

### 1/5 — 更新しても更新してくださいの表示が繰り返され使えません

*2025-05-12, version 21.0.21*

OCEを起動し、アップデート指示に従い、更新。
その後立ち上げるも更新してくださいの表示が再度表示され、また同じ手順の繰り返し。
アプリを一旦飛ばしてもダメ。
再起動して再度立ち上げてもダメ。
更新の表示が出て使うことが出来ません。
何故でしょうか？

### 1/5 — Tragedia

*2024-11-27, version 21.0.13*

Najgorsza aplikacja  z jakich korzystam w opcji na iPhone W odróżnieniu od IPad gdzie dobrze działa Niestety na IPhone porażka Raport jednej wizyty zajmuje 5-8 min Aplikacja zawiesza się na każdym kroku od wyszukiwania po wysyłanie

### 1/5 — 改善希望

*2024-07-29, version 20.0.14*

タップの反応が悪すぎます。よくフリーズして再起動しないといけないので、ストレスです。

### 1/5 — スケジュールの時間範囲が広すぎる

*2023-07-19, version 17.0.15*

深夜の時間でも入力できるようにななっているが、必要なのであろうか？

### 1/5 — 全く使えない

*2023-05-12, version 16.0.24*

このような使えないものをまだ販売しているのか怒りしかない。毎回の同期の時間やアップデートの時間が無駄である。しかもゆっくり報告できず、先生も打ちたい時いない検索できない。 本当意味がない。

### 1/5 — Tragedia

*2023-03-13, version 16.0.11*

Tragedia

### 1/5 — Dreadful

*2022-06-02*

Constant bugs, minimal utility, duplicate data, inconsistent account labeling. Iquvia should stop selling this platform and just negotiate a “Veeva light” with Salesforce.com

**Developer response:** Thank you for your feedback. We release new app version updates monthly with fixes for any reported bugs and new enhancements. We kindly request you report the issue to your implementation team and triage any product bugs using the OCE product support process. We will strive to resolve product functionality issues and provide you with the best experience possible.
Regarding the duplicate data and inconsistent account labeling, it is not in our control as the data is owned and managed by your Organization’s Administrator. We recommend working with them to have an optimized process to identify and resolve data issues.

### 1/5 — I’m so over this app!

*2022-03-17*

EVERY single time I open this app I have to update it and then it still doesn’t work properly. I always have to call our IT department to get it resolved and then I’m on the phone for over an hr doing that.

**Developer response:** Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background.
Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

### 1/5 — 使いものにならない

*2022-01-29, version 12.0.15*

なぜこのアプリを導入しようと会社は決断したのか、理由を知りたいくらい使いものにならない。

## Most praised reviews (10 highest-rated)

### 5/5 — Great customer support

*2022-08-26*

Easy to setup and configure, user friendly UI, monthly updates with new features and best of all, works offline too.

### 5/5 — Smart CRM App

*2022-08-19*

Thanks to IQVIA for doing an amazing job and making this app as smart CRM.
App has a rich design, looks great, and is very user-friendly.
Also, it provides intelligent suggestions when using the app like next best customer, maps and etc. Easy to engage with doctors in face to face and Remote as well and making sales rep life easier to use the app effectively.

### 5/5 — Great app and easy to use

*2022-08-17*

This app is very easy to use, will help you reach your sales goals, and will make your relationships with your customers easier to manage.

### 5/5 — Very full featured app

*2022-08-16*

This app has everything imaginable and is highly customizable. 

I especially love using the iPhone version to quickly update my calls on the go.

### 5/5 — Great App

*2022-08-16*

The orders module is easy to use and creating large orders is fast and efficient. Discounts and validations are trigger in real time.

### 5/5 — Great app!

*2022-08-16*

This a great app and works seamlessly with web version. Makes it easy to get my work done and no need to open the browser or laptop.

### 5/5 — This App Does it All!

*2022-08-16*

This app helps with coordination between different roles and all compliance management. Makes calls and sample management a breeze. Ability to work online and offline.

### 5/5 — Best customer engagement app

*2022-08-16*

Best app for Pharmaceutical industry to reduce time to market for new drugs. Also has many features to support the evolving life sciences industry.

### 5/5 — Wow incredible

*2022-08-15*

One of the best apps I have used. Very slick and user-friendly. Amazing!!!

### 5/5 — User Friendly

*2022-08-15*

This app is user friendly and easy to navigate through all the features.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
