# IR explorer — user reviews > 83 indexed App Store user reviews of IR explorer by InfiRay Technologies Co.,Ltd., rated 3.08/5 from 38 ratings. - Source: https://appshunter.io/ios/app/ir-explorer/id1580206229/reviews - App overview in markdown: https://appshunter.io/ios/app/ir-explorer/id1580206229.md - Rating breakdown: 5★ 13 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 13 ## Newest reviews (17 of 83) ### 2/5 — Compass doesn’t work if phone is horizontal *2026-03-08* Such an obvious bug. I’m shocked it isn’t mentioned by others. If you want to use compass with the T2 Pro handle, good luck. Turn off the compass. ### 2/5 — Software issues *2025-12-02, version 6.5.6050* iPhone 17pro max won’t work for this it seems ### 3/5 — Half zoom please! *2025-11-23* The app and camera work beautifully. A .5 or 1/2 zoom would make it more useful In places like Kentucky or Indiana. The woods are simply too dense for the 1x zoom to be useful. ### 3/5 — App randomly closes *2025-09-25* Love the camera and the app when it works. But occasionally the app will close randomly. I was recording and the app randomly closed and I lost the recording. ### 4/5 — Normal *2025-06-05, version 6.5.6049* Funciona no Iphone 15, mas as vezes o app trava e fecha sozinho ### 3/5 — Compass is 90 degrees off *2025-05-02* So far it is useful but the compass reading is 90 degrees off from the phone compass reading. So far no option to calibrate found. ### 4/5 — của tôi không biết do phần mềm hay camera mà cứ dùng được 1 lúc lại bị đơ hình ảnh ip12pro *2025-03-28, version 6.5.6049* ứng dung tốt ### 2/5 — Não funciona iphone16 pro *2025-01-15, version 6.5.6049* Até os iphone 14, vai muito bem, mas não funciona com o iphone 16 , nem com adaptadores, ja tentei varios. ### 1/5 — Software error probable *2024-12-27, version 6.5.6049* Does not recognize the ir Camara as being in the usbC slot ### 1/5 — Bad quality *2024-12-27, version 6.5.6049* The software does not recognize the camera ### 1/5 — iPhone 16 won’t work *2024-12-01* Great camera till it worked now it doesn’t want to connect with my iPhone 16 Pro. I have with C usb plus lightning. It worked fine now it would not connect. You need to somehow fix it. It’s expensive camera to waste. ### 1/5 — Still didn’t fix the ZOOM issue *2024-11-30* Please fix so app doesn’t automatically zoom the camera at 2.0 times! Standard zoom is needed! Read your reviews a lot of people are complaining about this!!!!! ### 1/5 — Doesn’t work iPhone 16 *2024-11-20* Unfortunately, even though camera is usb c and iPhone 16 max pro is USB c, phone won’t connect to camera. Total waste of money. So sad. Phone won’t recognize camera ### 1/5 — Iphone 16pro t2s+ *2024-11-18, version 6.5.6045* Не работает с айфоном 16 про и модулем t2s+, не видит подключения ### 1/5 — T3S not connecting *2024-11-08, version 6.5.6045* Trying to connect T3S to iphone 13 with an adapter of usbc to lightning(adapter works) and it doesn’t work!!! ### 1/5 — Iphone 15 max pro *2024-10-19, version 6.5.6045* Camara not detected ### 4/5 — Còn thiếu *2024-09-19, version 6.5.6045* Phần mềm OK nhưng còn thiếu tính năng Zoom (Camera System) đồng bộ với Camera nhiệt. ## Most critical reviews (10 lowest-rated) ### 1/5 — Не рабочая *2026-01-09, version 6.5.6050* Не работает!!! ### 1/5 — Проблема *2025-11-25, version 6.5.6050* Сделайте уже что нибудь с программой чтобы работала ### 1/5 — HD Mode freeze *2025-10-09, version 6.5.6050* HD Mode Freeze using on IPhone 17 ### 1/5 — Doesn’t work *2025-10-03, version 6.5.6050* I can’t connect my Thermal Eye t3 on my iphone 17 pro max! ### 1/5 — Demora a reconhecer a câmera *2025-09-20, version 6.5.6050* Quando desbloqueio o celular o App demora a reconhecer a câmera. Fica carregando muito tempo e os animais já passaram.. muito ruim de usar na prática. Não recomendo. ### 1/5 — Nao funciona no iphone 15 pro max *2025-02-13, version 6.5.6049* Nem comprem ### 1/5 — T2 pro not work *2025-02-01, version 6.5.6049* T2 pro not work ### 1/5 — NÃO FUNCIONA *2025-01-06, version 6.5.6049* NÃO RECONHECE O MODELO T3 ### 1/5 — T2 Pro will only see 20 feet, foggy… *2025-01-01* I bought my camera a year ago and it worked fine last night. Today I plugged it in and now it’s can’t see any further than 20 feet and it’s blurry and foggy. Hopefully the manufacturer will help me resolve this issue. I spent a lot of money on this thing. ### 1/5 — iPhone 15 *2024-12-31, version 6.5.6049* Не работает ## Most praised reviews (10 highest-rated) ### 5/5 — 17 Pro Max compatibility? *2025-10-26* Loved it with my galaxy s 24 ultra but would really love it to work with my new pro max great device too highly recommend sending alot of love your way I love you ❤️‍🔥❤️‍🔥❤️‍🔥 ### 5/5 — Love this thing *2025-06-12* This camera has superb sensitivity at long ranges and lots of uses. The manual focus can be a bit of a pain but you get used to it. For the money, you can’t beat it and it’s fun to use. ### 5/5 — T2 pro *2025-01-28* Awsome ### 5/5 — Love this thing *2024-08-09* This camera has superb sensitivity at long ranges and lots of uses. The manual focus can be a bit of a pain but you get used to it. For the money, you can’t beat it and it’s fun to use. ### 5/5 — Satisfied iPhone user. *2024-05-12* I bought the Xinfrared CT300 and I had an iPhone 13 Pro which it did not work with this app which said accessory not supported. I tried it with my brothers android and it worked well with a USB-C connection so I upgraded to the iPhone 15 Pro , which has the same USB-C connection, but it didn’t recognize it at all. so I got the lightning to USB-C adapter and it recognized it, but as a unsupported accessory. So I addressed my frustration and you assured me that it would be fixed by the next update. And sure enough it works great and now I’m satisfied. Thank you! But again it would be nice if it worked with the iPhone 15 pro USB-C connection without the lightning to usb-c adapter. **Developer response:** Can you tell me the channel through which you purchased XT300? This may be more beneficial for us to solve the problem. Looking forward to your reply very much, thank you for your support. ### 5/5 — Xinfrated t3 *2024-04-10, version 6.5.6036* Xinfrated t3 не видит iPhone 15 Pro Что делать? ### 5/5 — Не работает с iPhone 15 pro max *2024-04-08, version 6.5.6036* Не работает с iPhone 15 pro max! Камера infrared t2 pro, Что делать ? ? Жду ответа от вас ### 5/5 — Lightning finicky *2024-02-20, version 6.5.6033* Very careful with it. Mine died but awesome when works ### 5/5 — T2 pro *2024-01-07, version 6.5.6031* Muito bom, nada a reclamar ### 5/5 — Impressed *2023-12-02* I have the T2 pro and am an avid outdoorsman. I hunt hogs and wanted something to help with tracking them. The 1st time I tried out the unit there were whitetail in a field around 300 + yards away. The T2 pro clearly showed every detail of each whitetail. I’ve used high end night vision on rifles that wasn’t as clear as the T2 pro is. I like the option to take photos or video while your using the unit. This would also be ideal to use for helping to tracking down wounded deer. I was amazed that it showed every detail on turkeys using the white filter. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*