# IRAO

> Mobile app for IRAO insurance policyholders to manage policies and claims. (iPhone/iPad app by International Insurance Company IRAO JSC.)

- Source: https://appshunter.io/ios/app/irao/id1561750720 (this page in markdown: same URL + `.md`)
- Developer: [International Insurance Company IRAO JSC](https://appshunter.io/developer/1561750722)
- Category: Business, Finance
- Price: Free
- Rating: 3.47/5 from 49 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 183 MB
- Released: 2021-04-09
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/irao/id1561750720/reviews.md

## What is IRAO?

IRAO offers our customers the mobile app with fast and easy access to our services in order to make your life easier. The app allows you to view your active insurance policies, submit health insurance claims and get reimbursement, request guarantee letters. Mobile App services are free of charge. App services require internet connection. The app is in two languages: Georgian and English. In case of any queries or issues when using the application, contact us at (0322) 949 949.
Download the app, go through a simple registration process or log in with your ID number and password if you are already registered in order to get started. The application is only for IRAO Insurance Policyholders, who have active insurance policies in the moment.




App Features:


► Insurance Policies:
     • View active insurance policies (Health insurance, Motor insurance, Travel insurance, MTPL insurance, Property insurance);
     • Policy details;
     • Payment schedule;
     • Health insurance card; 
     • Health insurance plan, limits and coverage.



► Insurance Claims:
     • Submit health insurance claims and get reimbursement for outpatient or dental services - Take and send the photos of your medical and financial documentation or attach the electronic documentation; 
     • Request a guarantee letter;
     • View claims’ history, status of submitted claims and further details



► Make a complaint, request or recommendation



► View locations of our service centers and contact information
We constantly think to make insurance services more convenient and simplified for you and will offer additional services in the near future.

## Key features

- View active insurance policies
- Submit health insurance claims
- Request guarantee letters
- Access policy details and payment schedules
- View claims history and status
- Find service center locations

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/irao/id1561750720/reviews.md

### 1/5 — Bad experience

*2025-07-18*

We were insured for two years, and after two years, they refused to extend it, saying that you have high expenses. What is the point of insurance if you don't use it? We only had outpatient expenses, and even then, only half of the limit. And then, it says to clean your ears twice a year with an air flosser, but you only clean your ears with an air flosser once. They also lie and didn't reimburse you for several tests that were previously reimbursed. In short, it's an unreliable company.

### 5/5 — განახლებული აპლიკაცია

*2025-03-04*

ძალიან მომწონს განახლებული აპლიკაცია ❤️ ბევრად უფრო კომფორტული და მარტივი გამოსაყენებელია

### 1/5 — Crash

*2025-03-04, version 2.0.0*

Crashes when I’m trying open

### 1/5 — ამ აპლილაციას პატრონი არ ჰყავს?

*2025-03-03*

აპლიკაცია გამოყენებისას ხშირად იბაგება , ეხლა მომთხოვა აფდეითი რის შემდეგაც აპლიკაციაზე დაჭერისას უკან მაგდებას.

### 3/5 — აპლიკაცია

*2025-03-03*

დაზღვევა კარგი გაქვთ მაგრამ აპლიკაციას მიხედეთ, რამდენი თვეა არ მუშაობს..სირცხვილია

### 1/5 — დაივიწყა ირაომ ეს აპლიკაცია

*2025-02-21*

არ მუშაობს კარგი ხანია

### 1/5 — sos

*2025-02-03*

აპლიკაციას რაღაც ჭირს, რომ ვხსნი ხშირ შემთხვევაში აღარ შედის არსად, არც ანაზღაურებაში, არც ექიმთან ჩაწერაში. ანუ ღილაკები არ ფუნქციონირებს.

### 1/5 — This app just does not work

*2025-01-27*

Functionality is terrible, it freezes everytime I open it. Fix this app please. Health insurance is important, the app should reflect the importance and necessity of the service.

### 1/5 — Fix bugs please

*2025-01-08, version 1.2.6*

Can’t login or do anything. App just doesn’t respond: only shows login page

### 2/5 — …

*2024-12-11*

როცა გაახსებდება მაშინ მუშაობს :))

## Frequently asked questions about IRAO

### What types of insurance policies can I view on IRAO?

You can view active Health insurance, Motor insurance, Travel insurance, MTPL insurance, and Property insurance policies. The app also provides details on policy specifics, payment schedules, and health insurance coverage.

### How do I submit a health insurance claim through IRAO?

To submit a health insurance claim for outpatient or dental services, you can take and send photos of your medical and financial documentation or attach electronic documents directly within the app. You can also track the status of submitted claims.

### Is IRAO available on Android devices?

Currently, the IRAO app is supported on iPhone and iPod devices. Information regarding Android compatibility has not been provided.

### What is the update frequency for IRAO?

The app was last updated on November 6, 2025, with version 2.1.2. While specific update frequency is not detailed, this indicates ongoing development and maintenance.

### What is the user rating for IRAO?

IRAO has a rating of 3.4 stars based on 48 ratings. This suggests a mixed user reception.

### Can I request a guarantee letter using IRAO?

Yes, you can request a guarantee letter through the IRAO app. The app also allows you to view your claims history and the status of submitted claims.

### What languages does IRAO support?

The IRAO application is available in two languages: Georgian and English, to cater to a wider user base.

### Is there a cost to use IRAO services?

No, the mobile app services offered by IRAO are free of charge. An internet connection is required to use the app's services.

## Version history (last 5 releases)

### 2.1.5 — 2026-06-23

Brand Update: the company logo and visual elements has been changed.

### 2.1.4 — 2026-04-27

In the new version of the application, notification performance has been optimized and UX improvements have been introduced

### 2.1.2 — 2025-11-06

In the new version of the application, the security policy and data protection mechanisms have been enhanced, ensuring an even higher level of information security.

### 2.1.1 — 2025-09-22

In the new version of the app, the provider clinic filtering module has been improved, and a simplified clinic search feature has been added. Additionally, health insurance policyholders can now view the details of their assigned medical personal manager.

### 2.1.0 — 2025-07-17

With the new feature, payments in the app are now possible via Apple Pay and Google Pay. There’s no need to enter card details anymore.

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## Related topics

[international insurance company irao jsc](https://appshunter.io/ios/topics/international-insurance-company-irao-jsc) · [irao](https://appshunter.io/ios/topics/irao) · [international insurance](https://appshunter.io/ios/topics/international-insurance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
