# IRCTC eCatering Food on Track

> Official app for ordering food from restaurants delivered to train seats. (iPhone/iPad app by Indian Railway Catering and Tourism Corporation Limited.)

- Source: https://appshunter.io/ios/app/irctc-ecatering-food-on-track/id1077183717 (this page in markdown: same URL + `.md`)
- Developer: [Indian Railway Catering and Tourism Corporation Limited](https://appshunter.io/developer/949407036)
- Category: Food & Drink, Travel
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 3 MB
- Languages: American English
- Released: 2016-02-10
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/irctc-ecatering-food-on-track/id1077183717/reviews.md

## What is IRCTC eCatering Food on Track?

The perfect companion for your train journeys – Get fresh, delicious & hygienic food from popular brands & restaurants delivered directly to your seat! Feast on your favorite dishes or try out mouth-watering local cuisines from wherever you're traveling.

Unparalleled benefits of IRCTC eCatering Food on Track app
• The official IRCTC app, Food on Track, comes with the trust of IRCTC, offering reliable & well-established service
• Widest hub of restaurants and brands offering a myriad of delicious and hygienic meal options for your train journey
• Freedom from the hassle of carrying food
• Eliminates the risk of missing the train while finding food at stations
• Provides you quality food at reasonable and affordable prices making it the most consumer-friendly choice
• Auto cancellation of order in case PNR gets cancelled

Food Delivery on Train with Food on Track
Install the IRCTC eCatering 'Food on Track' app for delivery of food on train. Order food in train and get it delivered right at your seat from the best restaurants with our app, at the railway station of your choice. Isn't that amazing?

IRCTC eCatering Food on Track app provides you with the desired online food delivery experience in train with options ranging from Thalis, Non-veg options, Pizza, Burger, Chinese, Snacks, Combos, South Indian meals and Biryani, to local cuisines from all over India.

IRCTC eCatering Food on Track is the best food delivery in train app. Get the most out of your train trips by ordering your favorite meals!

We believe in serving fresh, hygienic and lip-smacking dishes from the best FSSAI- certified restaurants or hotels at over 300 stations in Indian railway trains.

Just SWIPE, SELECT and ORDER. It's that easy!

Food delivery in trains for large groups
Ordering food on train in bulk with the most incredible prices is also an option in the app to cater to large groups. Passengers traveling in groups of 15 or more people can request this special service.
Get the best food options and pricing informed after discussion for breakfast, lunch, or dinner, for office teams, students, marriage groups, vacation trips or Jain food and Sattvic meals for religious trips and yatras. You can also get delivery of customised meals as well as reasonable prices for such large orders.

Food delivery in train with the IRCTC eCatering Food on Track app
• Place an online food order in train with just a few taps and have it delivered directly to your train seat with our slick app.
• You can enter your PNR number and proceed to order for food delivery on our app. Alternatively, you can explore the myriad options available simply by searching for the train or station you want food at.
• Upon entering the PNR number, the app will extract all the crucial information, including passenger details & train name.
• A wide variety of brands & restaurants that deliver to stations on your route will be displayed for you to choose.
• Next, add the dishes of your choice from the widest range of cuisines to your cart for delivery.
• Select from the multiple payment options like UPI, wallets, netbanking, credit card, debit card & also cash on delivery to place your order.
• Your hot & fresh food will then be delivered to your seat & verified by the delivery partner using the delivery code sent to you in order details/SMS/email.

"Good food makes for a great journey" - Install the Food on Track app, order food in train, get it delivered right at your seat and enjoy!

## Key features

- Order food directly to your train seat
- Wide selection of popular brands and restaurants
- Variety of cuisines including local dishes
- Hygienic and fresh food options
- Automatic order cancellation if PNR is cancelled
- Group food ordering for 15+ people

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/irctc-ecatering-food-on-track/id1077183717/reviews.md

### 5/5 — Food at very reasonable prices and nominal delivery charge

*2026-08-07*

This is the best app for ordering food at very reasonable prices. Also delivering in all the conditions. I always trust this irrespective of negative reviews. In case of delivery missed, 100% refund will be received along with some additional coupon which may be used later in the same app. That too there is no expiry date for those coupons. Really very nice. Thanks to IRCTC.

### 5/5 — Pleasant experience

*2026-06-10*

I had a very pleasant experience with the e-catering service during my journey. The food was served on time, was fresh, hygienic, and tasted good. The delivery guys were courteous, professional, and attentive to passengers’ needs. Overall, the quality of service was excellent and contributed to a comfortable travel experience. Keep up the good work!

### 5/5 — About food

*2026-06-07*

i order 2 time food in train , both time food on time , and food is good taste

### 1/5 — Very bad

*2026-05-20*

Very bad experience with IRCTC eCatering. Ordered food for my kids during travel and the food was never delivered. Customer service was completely unavailable, even the helpline number was not working. When I called the hotel directly, they said they were never even notified about the order. Had to struggle late at night during the journey because of this app. Refund also not processed yet. Totally unacceptable service.

### 5/5 — Nice experience only when customers don't do mistakes

*2026-04-27*

27 Apr2026, I ordered chole masala bhaji 147₹ total in Maharashtra express 45 min before COD. When they confirmed order, i called restaurant they said yes don't worry we will definitely deliver just be on your seat. Nice packing, nice plates to eat, spoons, pickles, salt pack etc. taste was good, quality good, don't hesitate, be patient and do order, don't make mistake like keep time buffer in order and delivery, make payment properly in time. Thanks team. Ignore old low rates and order with confidence

### 1/5 — Frustrating experience with delays and support

*2026-03-17*

Outdated Timing: The app doesn't sync with the train’s live status. Even when the train is running hours late, the app still allows food booking based on the scheduled arrival time. This results in missed deliveries or cold food because the kitchen isn't tracking the actual location of the train.

Broken Support: I tried calling the official 1323 helpline multiple times to resolve a timing issue, but I kept receiving an "invalid number" message.

### 1/5 — Very bad experience

*2025-12-11*

Train got delayed by 4 hrs, there is no straightforward way to cancel order. Contacted caterer to cancel it and they denied cancellation from their side. They asked me to cancel from my side. I sent mail to cancel order, couldn’t find any order cancellation steps. Then they called me again asking why I left poor review.

### 1/5 — Fraud Under IRCTC umbrella

*2025-08-31*

This is the totally fraud apps do not order food from here, Neither they delivered food nor respond u after getting payment.
Terrific and horrible experiences with me and other my friends.
We order the food 2 stations before and 3 hour before, we are hungry but have patience we will get food and then will sleep.
When our train arrived at designated delivery station, we start looking to delivery man.
But we couldn’t find , we called him but no also not connected no given 1323.
We wait tried to call until train is not departing. But not able to connected.
They don’t feel at least they will inform us if they dont want to delivered.
We loose our money 
We loose or time and we sleep in hungry empty stomach.

PLZ PLZ DO NOT BOOK ANY FOOD VIA THIS APP OR IRCTC WEBSITE

### 1/5 — Dissapointing & shameful

*2025-08-14*

This is the worst service I have ever came across my train was diverted and i ordered food from this app paying online and they didn’t even update it on their app that the train is going to divert notifying the passengers that they can’t order food, it’s like they do it on purpose to gain money and take all the money when the food doesn’t reach to the person ordering, they have no customer service even if you report it won’t work because they’re busy eating people’s money!! Greed in the form of app.

### 1/5 — Lost money

*2025-07-16*

Please don’t order food from this app . They are not gonna deliver the food . I ordered the food by paying full amount. Around 2hrs before the delivery time , I got a text message saying ‘your meal is not available’ .Since then I tried to contact the help line number. They are not even connected to a support person . Instead of that , It is re routed to their chat box which will never address our exact issue . Also I have sent the complaint mail . No response till today . It’s been 1week . Horrible experience . I lost my money . In the App , it is showing the order is delivered . How it is even possible ??? This issue spoiled my whole trip. I haven’t carried /bought any food trusting this order will deliver at time. So I ordered food again from a different platform . I have given 1star rating .Consider it as 0 star.

## Frequently asked questions about IRCTC eCatering Food on Track

### What does the IRCTC eCatering Food on Track app do?

The app allows train passengers to order fresh, hygienic food from popular brands and restaurants, which is then delivered directly to their seat. It aims to provide a convenient and hassle-free dining experience during train journeys across India.

### What are the key features of the app?

Key features include ordering food directly to your train seat, a wide selection of restaurants and cuisines, hygienic food options, automatic cancellation if your PNR is cancelled, and the ability to order food in bulk for groups of 15 or more people.

### Is there a cost to use the IRCTC eCatering Food on Track app?

The app itself is free to download and use. You only pay for the food orders you place through the app. The pricing is generally described as reasonable and affordable.

### How do I order food using my PNR number?

After installing the app, you can enter your PNR number. The app will then extract your train and passenger details, and display a list of available restaurants and food options along your route. You can then select your desired dishes and place your order.

### What kind of food options are available?

The app offers a diverse range of food options, including Thalis, Non-veg dishes, Pizza, Burgers, Chinese, Snacks, Combos, South Indian meals, Biryani, and local cuisines from various regions of India. They partner with FSSAI-certified restaurants.

## Version history (last 5 releases)

### 1.8.0 — 2024-04-18

- Now order from even more aggregators
- Several UI tweaks to improve your experience
- Under-the-hood improvements to keep the app secure & stable
- Fixed call & email buttons not working as expected

### 1.7 — 2018-12-03

Bug Fixes

### 1.5 — 2018-08-09

Bug Fixes.

### 1.4.3 — 2017-11-09

Small UI changes.

### 1.4.2 — 2017-10-17

-Discount coupon.

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## More apps by Indian Railway Catering and Tourism Corporation Limited

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All apps by Indian Railway Catering and Tourism Corporation Limited: https://appshunter.io/developer/949407036

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*