# IRIS CRM — Merchant Services CRM

> Merchant services CRM for sales reps, featuring power dialing and portfolio management. (iPhone/iPad app by IRIS CRM.)

- Source: https://appshunter.io/ios/app/iris-crm/id1485728590 (this page in markdown: same URL + `.md`)
- Developer: [IRIS CRM](https://appshunter.io/developer/1485728589)
- Category: Business
- Price: Free
- Rating: 3.40/5 from 17 App Store ratings · 11 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.6 · 41 MB
- Languages: American English
- Released: 2019-11-21
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/iris-crm/id1485728590/reviews.md

## What is IRIS CRM?

Ready to run a leaner, more efficient payments business?
Discover how NMI Merchant Central helps your team move faster, stay connected and manage merchants from anywhere.

CALL CLIENTS WITHOUT SLOWING DOWN
Burn through call lists without dialing a single number by hand
Move seamlessly from one prospect to the next with Power Dialer
Stay on top of follow-ups with built-in reminders

BUILT FOR SALES REPS & MERCHANT MANAGEMENT
Access your contact database from anywhere
Update notes and track deals while on the go
Call, text and email contacts directly from the platform

MERCHANT RELATIONSHIP MANAGEMENT
Board accounts, calculate residuals and monitor your portfolio in one place
Track deposits, transactions, batches, retrievals and chargebacks
Support merchants throughout the entire life cycle with a unified experience

## Key features

- Power dialer for efficient client calls
- Contact database accessible anywhere
- Update client notes and deals on the go
- Direct calling, texting, and emailing
- Board accounts and monitor portfolios
- Calculate residuals and track transactions

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/iris-crm/id1485728590/reviews.md

### 4/5 — Feature Missing.

*2025-02-26, version 1.6.0*

I really do like the application, but one thing that it’s missing is landscape mode for the iPhone and for the iPad. This feature is needed, especially when you’re using a keyboard.

### 1/5 — Sam

*2024-11-25, version 1.5.7*

They ask me for a domin i call the company they couldn’t help me at all

### 3/5 — iPad support

*2024-01-25, version 1.5.5*

The app seems to work fine, however, I use a keyboard attached and it will not rotate the screen, so it’s not usable with the iPad. Hoping for support on this and an update.

### 1/5 — Buggy

*2023-12-14, version 1.5.4*

The creation of this app seems like it was an afterthought to the online portal. Unable to add voice to text, text will disappear. Voice to text in other field will be duplicated. Doesn’t operate as smoothly as modern day CRMs. 
Server errors trying to add notes to task are repeatable and annoying. Refreshing the screen will show previous screens data or no data. Yes I’ve uninstalled the app and reinstalled. There is no landscape view on the iPad.

### 1/5 — No Landscape view

*2023-11-20*

If IRIS wants to compete with Monday.com on my tablet, landscape view should be available.

### 1/5 — Crashes

*2023-07-20, version 1.5.2*

Can’t even open the app

### 1/5 — I think I would love this app if it worked

*2022-01-25, version 1.3.5*

Great concept but any time you try to add anything, new lead, lead info, notes etc the app immediately closes and you can only add and make calendar appointments on the actual website.

### 1/5 — CRASHES CRASHES

*2021-06-23*

App has been crashing constantly every time I “Add Note”, “Add Appointment” , “Add Task” 

Every time. 

iPadOS 14.6 / iPad Pro 9.7

### 5/5 — Great app but needs calendar visibility

*2020-06-18, version 1.1.3*

Title says it all

### 5/5 — Great tool that I utilize daily

*2020-06-05, version 1.1.2*

I have been using IRIScrm for 9 years and it has come a really long way and is still improving non stop. With all the changes occurring in the acquiring industry over the past decade this tool has been essential in helping get everyone and everything on the same page.  Their team is also very helpful and very accommodating in regards to all of our needs and requests.  This app takes this already valuable tool to the next level by helping our clients, partners and employees access mostly everything they need right from their mobile device any time.

## Frequently asked questions about IRIS CRM

### What is IRIS CRM used for?

IRIS CRM is a mobile application designed to help merchant services businesses operate more efficiently. It offers features like a power dialer, contact management, and tools for onboarding accounts and monitoring portfolios.

### Does IRIS CRM have ads?

No, IRIS CRM does not contain advertisements. The app is free to download and use without any ad interruptions.

### What devices does IRIS CRM support?

IRIS CRM is available for iPhone and iPad devices, allowing users to manage their business on the go.

### How often is IRIS CRM updated?

The latest version of IRIS CRM is 1.7.2, last updated on February 6, 2026. This indicates a commitment to regular updates and improvements.

### What is the user rating for IRIS CRM?

IRIS CRM has a rating of 3.3 stars based on 16 user reviews. This suggests a mixed but generally positive reception from its user base.

### Can I manage my entire contact database with IRIS CRM?

Yes, IRIS CRM provides access to your entire contacts database, allowing you to update client notes and progress deals directly from the app, even while on the go.

### What age rating does IRIS CRM have?

IRIS CRM has an age rating of 17+, indicating it is intended for mature users due to its business-oriented content.

### Can IRIS CRM help with boarding new accounts?

Yes, IRIS CRM is specifically built for merchant services and includes features to help you board new accounts, calculate residuals, and monitor your entire portfolio.

## Version history (last 5 releases)

### 1.7.5 — 2026-08-07

- Updated dialer code area list 
- Bug fixing and stability improvements

### 1.7.4 — 2026-06-15

-- HelpDesk screen filter improvements.

### 1.7.2 — 2026-02-06

-- Added web forms to lead screen.

### 1.7.1 — 2026-01-25

-- Fixes and stability improvements

### 1.6.2 — 2025-07-03

-- Helpdesk assign users bug fixing
-- Lead secure field update bug fixing
-- Preview documents bug fixing

## Apps similar to IRIS CRM

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DejaPay Pro](https://appshunter.io/ios/app/dejapay-pro/id1280211952) | 4.9 (9) | Free | Business |
| [Lightspeed Reporter (X)](https://appshunter.io/ios/app/lightspeed-reporter-x/id1490159763) | 2.6 (18) | Free | Business |
| [Processa](https://appshunter.io/ios/app/processa/id1542237894) | 4.0 (10) | Free | Business |
| [iProcess](https://appshunter.io/ios/app/iprocess/id405360500) | 3.0 (29) | Free | Business |
| [Full Stack Payments](https://appshunter.io/ios/app/full-stack-payments/id6618155476) | 4.7 (10) | Free | Business |
| [Merchantech Manager](https://appshunter.io/ios/app/merchantech-manager/id6475811160) | 4.3 (6) | Free | Business |

## More apps by IRIS CRM

- [CRMDialer](https://appshunter.io/ios/app/crmdialer/id1488303392)

All apps by IRIS CRM: https://appshunter.io/developer/1485728589

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*