# IRIS IQ — Calls, texts and team chat > Unified business communication platform for calls, texts, and team chat. (iPhone/iPad app by MYST US, LLC.) - Source: https://appshunter.io/ios/app/iris-iq/id6782357394 (this page in markdown: same URL + `.md`) - Developer: [MYST US, LLC](https://appshunter.io/developer/1692473102) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 4+ - Requires: iOS 16.6 · 81 MB - Languages: American English - Released: 2026-08-06 - Data updated: 2026-09-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/iris-iq/id6782357394/reviews.md ## What is IRIS IQ? IRIS IQ turns your phone into your whole desk. Calls, voicemail, messages and customer context in one place, so you can see who needs you and answer without switching apps. YOUR DAY, AT A GLANCE Open to a single view of what is waiting: who needs a reply, what came in overnight, missed calls and new voicemail. No hunting across tabs to find out where you stand. CALLS THAT WORK LIKE A DESK PHONE - HD voice and video over Wi-Fi or cellular data - Attended and unattended transfer - Hold, mute and call park - Call via your cell when data is poor, so a weak signal never costs you the call - Recording playback with transcripts, where your system provides them ONE INBOX FOR EVERY MESSAGE - Business SMS and MMS from your work number, not your personal one - Internal team chat - Fax, where your organization has it enabled - Drafts saved per conversation, so a half-typed reply is never lost KNOW WHO YOU ARE TALKING TO - Contact 360 brings activity, tickets, files and notes onto one screen - Take notes during the call and keep them on the record - AI conversation summaries so you can pick up a long thread cold SEE YOUR TEAM - Live presence for colleagues: available, busy, on a call - Watch park orbits and retrieve a parked call in a tap - Log in and out of call queues when you step away KEYS, ARRANGED YOUR WAY Build a board of soft keys for the people, park slots, queues and numbers you use most. Drag to arrange them. Make as many boards as you need, and they stay the way you left them. VOICEMAIL WITHOUT DIALING IN Play a message, read the transcript where available, and clear it. Your voicemail count is on the home screen, so nothing sits unheard for a week. REQUIREMENTS IRIS IQ is a business phone client and requires an account issued by your organization's administrator. You cannot create an account in the app. Which features appear depends on your phone system and the permissions your administrator grants, so some capabilities described above may not be available to every user. EMERGENCY CALLS IRIS IQ places calls over your internet connection and may not work during a power or network outage. Emergency operators may not automatically receive your location, and may not be able to reach you back in the app. Always keep another way to contact emergency services.f ## Key features - Unified inbox for calls, texts, and team chat - HD voice and video calling - Business SMS and MMS - Contact 360 for customer context - AI conversation summaries - Live colleague presence - Customizable soft key boards ## Frequently asked questions about IRIS IQ ### What is IRIS IQ? IRIS IQ is a business phone client that consolidates calls, voicemail, messages, and customer context into a single application. It aims to provide a unified view of all communications, allowing users to manage interactions without switching between apps. ### How does IRIS IQ handle calls? IRIS IQ offers HD voice and video calls over Wi-Fi or cellular data, with features like attended and unattended transfer, hold, mute, and call park. It also allows users to call via their cell when data is poor to ensure call continuity. ### Can IRIS IQ send business SMS messages? Yes, IRIS IQ supports business SMS and MMS from your work number, not your personal one. It also includes internal team chat and fax capabilities where enabled by your organization. ### Does IRIS IQ offer customer context? IRIS IQ features Contact 360, which brings activity, tickets, files, and notes onto one screen for each contact. This allows users to know who they are talking to and access relevant information during calls. ### What are the requirements to use IRIS IQ? IRIS IQ requires an account issued by your organization's administrator; you cannot create an account within the app. The availability of certain features depends on your phone system and administrator permissions. ### Does IRIS IQ have ads? IRIS IQ is free and does not contain advertisements. Its monetization model is based on providing a service that requires an organizational account. ### How does IRIS IQ handle emergency calls? IRIS IQ places calls over your internet connection and may not work during power or network outages. Emergency operators may not automatically receive your location, and may not be able to reach you back in the app. It is advised to keep another way to contact emergency services. ### What is the update frequency for IRIS IQ? The latest version of IRIS IQ is 1.1.0, last updated on September 4, 2026. While specific update frequency is not detailed, the app has received updates since its release on August 6, 2026. ## Version history (last 3 releases) ### 1.1.1 — 2026-09-15 Park, presence and a pile of polish. • Park a call straight from the call screen, and add your park orbits with one tap • Presence dots on Keys now light up for every colleague, and your own card shows when you're online • Notifications stay cleared once you clear them • Voicemails from colleagues show their name, not their number • Long-press any message to copy it; long-press any number to copy it • Unread messages and voicemails now count on the app icon • Tap the active tab again to jump back to the top • Paste into the dialpad, and numbers with a + are recognised everywhere • Text fields capitalise sentences and names like every other app • Contacts from your CRM look the same as everyone else's • Fixed a keyboard that could get stuck open, a message that looked sent but wasn't, and video starting on calls that were meant to be voice ### 1.1.0 — 2026-09-04 A new look, and a long list of fixes. • New IRIS IQ icon and splash screen • Faster launch — the app no longer waits on a configuration fetch before it opens • Dark mode: text fields, pickers and dialogs are readable again • Messages: teammates now appear in the recipient picker, contacts show by name instead of an internal ID, and a message that fails to send can be retried with a tap • Notifications: replying straight from a banner now works, tapping a message notification opens the conversation it belongs to, and the badge counts everything waiting for you • Keys: pressing a contact key during a call now asks whether to transfer the call or start a new one • Fixed an issue that could block outgoing calls entirely on some accounts • Corrected a mislabelled item in Settings ### 1.0 — 2026-08-06 No release notes. ## Apps similar to IRIS IQ | App | Rating | Price | Category | | --- | --- | --- | --- | | [CallStep: Phone, Text, CRM](https://appshunter.io/ios/app/callstep-phone-text-crm/id6759998570) | 5.0 (1) | Free | Business | | [RingQ](https://appshunter.io/ios/app/ringq/id6468941160) | — | Free | Business | | [AbsoluteVOICE Mobile](https://appshunter.io/ios/app/absolutevoice-mobile/id6446997797) | — | Free | Business | | [KwiKom Mobile](https://appshunter.io/ios/app/kwikom-mobile/id1588455824) | 3.0 (2) | Free | Business | | [CallHarbor Messenger](https://appshunter.io/ios/app/callharbor-messenger/id6740438233) | 5.0 (2) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-25.*