# iRISCO — user reviews > 211 indexed App Store user reviews of iRISCO by RISCO Group. - Source: https://appshunter.io/ios/app/irisco/id462155789/reviews - App overview in markdown: https://appshunter.io/ios/app/irisco/id462155789.md ## What do users think of iRISCO? Overall sentiment: negative **Pros** - 👍 Easy to use interface for basic alarm control - 🔒 Reliable hardware alarm system - 📱 Multi-site management capability - 🎨 Modern, improved design in recent updates - 📧 Email notifications for alarm events - 📹 Camera integration with event footage **Cons** - 🔋 Severe battery drain (30-70% background usage) - 🐛 Frequent app crashes and freezes - ⏱️ Extremely slow to load and respond - 🔌 Connectivity issues and panel offline errors - 🔐 Privacy violations - unauthorized microphone access - 💰 Expensive subscription fee ($20.99/year) for basic features - 📱 Incompatible with some devices (Samsung, iPhone 11, iOS 26) - 🔄 Status display inaccuracy and sync issues - 🚫 Limited functionality compared to competitors - ❌ Poor customer support and unresponsive developers - 🎯 Notification system unreliable - 🔑 Frequent login issues and password problems - 🎨 Poor UI/UX design with small text and outdated interface - 📊 Event history split by days, difficult to navigate **Commonly reported bugs** - Microphone hijacking without permission or warning - App fails to open on certain devices - Notifications not working despite permissions enabled - Alarm status display incorrect (shows unset when armed) - Slider reverts and requires refresh to confirm status - Notification sounds revert to system default - Part setting fails 30% of the time - App logs out randomly - Server timeout errors when setting alarm - Panel connection drops randomly - App hangs when turning off alarm - Passcode rejection on login despite correct entry - App takes 30-90 seconds to open - Notifications sent every 30 seconds about cloud connection - Camera images take excessive time to load - Video export crashes the app - App refuses to run claiming device is jailbroken - App incompatible with iOS 26 - Front door detector indicator turns red incorrectly - HD/SD setting doesn't default to HD - Event history doesn't show part sets in notifications tab **Most requested features** - Scheduled arm/disarm functionality - Time-based zone configuration - Apple Watch support for arm/disarm - HomeKit and Alexa integration - Siri Shortcuts support - Ability to customize home page layout - Dark mode option - Zoom and enlarge camera view - Manual alarm activation feature - WiFi settings management in app - Battery status monitoring for sensors - Geofencing integration - Mute audio speech option for night use - Ability to edit site names with special characters - Add/delete/edit zones in partitions - Apple Pay billing integration - Customizable notification sounds that persist - Seconds precision in event log timestamps - Customizable home screen imagery ## Newest reviews (15 of 211) ### 3/5 — Pratique *2026-05-27* Je ne mets que 3 car cela fait très longtemps que j’utilise cette application. Elle est pratique pour activer ou désactiver à distance mais malheureusement pour une application payante,il n’y a pas beaucoup d’évolution. J’aimerais bien qu’au niveau de la visu des détecteurs nous puissions voir le niveau de batterie ou une alerte pour prévenir du changement car la centrale ne me dis plus rien et sur le clavier ce n’est pas non plus le top. J’attends impatiemment cette évolution pour pouvoir mettre 5 étoiles à cette application ### 2/5 — New app *2026-05-27* Since using the new Irisco app have found it very difficult to view stills. You cannot zoom in on stills even in main picture. If you download you only get one pic at a time and can zoom in. Not user friendly in order to look at sequence. ### 2/5 — Exceedingly complicated and limited app *2026-05-20* Compared to other commercially available systems this app is clunky, its security access on the web is fragile and complex and you can’t add/change pin numbers or add phone numbers to call in the app. I regret having isntalled it! ### 2/5 — Abonnement sans facture…!!! *2026-05-04* Comment faire en comptabilité pour imputer l’abonnement sans justificatif ???????? Merci de fournir comme tout prestataire une facture annuelle de vos services ### 3/5 — Aucune remontée sonore en cas de déclenchement depuis le changement de version. *2026-03-25* Je trouve cette application moins bien qu’auparavant( ancienne version) Certes , l’armement du système est plus rapide je trouve mais beaucoup de bugs. Notamment les alarmes sonores ne remontent pas lors de déclenchement. Je trouve ça dommage pour un système assez performant d’habitude. ### 4/5 — Une appli qui fait le taf *2026-03-22* Fait le job mais consomme beaucoup d’énergie en arrière plan sur le smartphone ### 1/5 — Nul *2026-03-15* Vraiment nul application ### 2/5 — The iRISCO App is not working!!!!! *2026-03-07* The app is working fine on the three iPhones in our house but does not open on the one Samsung phone in your house. What the heck is going on? ### 3/5 — Armement *2026-02-28* Je n’arrive pas à armer mon alarme avec le logiciel donc je dois le faire avec la télécommande, par contre je peux le désarmer avec le logiciel, que dois-je faire ? Merci ### 2/5 — Security *2026-02-17* The App right now is little more than a remote switch on/off feature with notification of an alarm trigger. Would be much more useful if App had functions such as: - time of day set on/off - add or delete timed entry/exit zones - set timed entry exit time period - dynamic configuration of part and full zone setting Not great value for money as it is today ### 1/5 — Help ! *2026-02-16* Depuis quelques jours l’application ne fonctionne plus du tout sur Apple ios (fonctionne sur Android) 🤷🏻‍♀️ ### 1/5 — Vidéo direct *2026-02-10* Caméra qui arrive pas a se connecter . Continuellement des bugs de pire en pire ### 1/5 — Beware Privacy Violations! *2026-02-09, version 6.1.1* Without asking for user/app permission, nor listed in the privacy info/ratings, this latest version of the app captures your microphone (recording?) for as long as the app now remains open! Severe privacy violation, no choice/warnings given and cannot be cancelled. Most obvious when phone connected to car Bluetooth, open app and microphone opened/captured! Previous version did the same but only for 3 seconds before closing microphone connection. Whether deliberate or poor coding, either way disgraceful for a security oriented business! Have reported to Apple directly too for privacy violations. ### 3/5 — Notifications not working *2026-02-09* The new update means we have to toggle on to 'HD' every time. Much better to default to HD with choice to go to SD. **Developer response:** Hello and thank you for your comment. This was rectified on an update after your comment. Could you please check for an App update. Thank you. ### 1/5 — Power Hungry *2026-02-08* This app is very power hungry. On average the background used over 70% of the battery on iPhone. I have checked the daily usage and average is above 70% I believe that the app may be spying and collecting data. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zéro et payant en plus… *2026-06-03* Complètement naze, application incapable de montrer les détecteurs en manque de batterie et j’en passe. C’est honteux et l’abonnement payant on se demande pourquoi faire. Bref des voleurs… ### 1/5 — Alarme *2026-05-29* Bonjour, je suis abonné à Risco mais j’arrive pas à utiliser mon alarme si vous pouvez m’aider. Merci ### 1/5 — Centrale capricieuse *2026-05-18* Application très moyenne. Qui ne tiens pas compte des matériels vieillissants. Aucune assistance du client. Zéro ### 1/5 — Double prélèvement *2026-05-17* Double prélèvement et aucun moyen de les contacter ### 1/5 — Still avoid if you value your privacy! *2026-05-14* Even after three further app updates, now on version 6.2.0, this app continues to hijack the microphone of your car’s bluetooth connection (audio recording?) as soon as you open the app and for as long as the app remains in the forefront, even after previously reporting such concerning app behaviour to both the developer and Apple themselves! Beware as clearly Risco does not respect the privacy of its customers, deliberately ignores feedback/app reviews and still provides misleading information on the App Privacy labels in all App Stores. ### 1/5 — Vente forcée *2026-04-24* C’est honteux ### 1/5 — Can't recommend *2026-04-11* I had a glimmer of hope that app development would pick up after the free cloud service was converted into a paid subscription. Unfortunately, it was in vain. Aside from a GUI facelift, nothing has happened. To top it all off, changes have now been made to the API without any notice, meaning that Home Assistant, for example, can no longer log in. Correction: even worse : Risco blocks HA agent. On top of that, there’s been no support from the manufacturer for years. No response to emails, no response to reviews. If I hadn’t spent so much money on my system, I’d choose a different manufacturer. Translated with DeepL.com (free version) ### 1/5 — Avoid if you value your privacy! *2026-04-07, version 6.1.3* Even after two further app updates, now on version 6.1.3, this app continues to hijack the microphone of your car’s bluetooth connection (audio recording?) as soon as you open the app and for as long as the app remains in the forefront, even after previously reporting such concerning app behaviour to both the developer and Apple themselves! Beware as clearly Risco does not respect the privacy of its customers, deliberately ignores feedback/app reviews and still provides misleading information on the App Privacy labels in all App Stores. ### 1/5 — Injoignable *2026-04-03* L’installateur du système iRISCO est devenu injoignable, aucune solution sur le site pour faire exécuter la maintenance, aucun contact indiqué : vous laissez tomber vos clients ### 1/5 — Utilisation *2026-03-28* Système complètement idiot !! Ultra-nul ! Installateurs mauvais ! Pas de mode d’emploi ! “Allez voir sur internet !” m’a-t-il été répondu ! En cas de déclenchement de l’alarme, impossible de réarmer ! Obligatoire d’appeler la maintenance hors de prix même sous contrat de maintenance ! Des charlots !!! ## Most praised reviews (10 highest-rated) ### 5/5 — Very pleased *2026-06-03* This system recently replaced my old alarm and we are delighted with its ease of use. The phone app is so useful for setting, unsetting and notifications. Well worth the cost. ### 5/5 — Amazing upgrade *2026-05-15* Works well easy to use and very well polished well done team ### 5/5 — Faults *2026-05-13* Why doesn’t the app report faults on the system ### 5/5 — Great app *2026-02-26* Great app and very customer oriented and very easy to use ### 5/5 — No fix for battery drain yet *2026-02-08* I’ve been waiting for a few months for a fix. The previous version didn’t suffer this issue. Please advise when an update will happen. Update today….update loaded this morning which has fixed the issue completely. Now worth 5 stars…..Many thanks **Developer response:** Hello and thank you for your patience. A new update is coming before the end of Feb. ### 5/5 — IRISCO APP is great! *2025-12-20, version 6.1.0* It’s odd that when I click on the bell symbol top right of screen, the event history doesn’t show any part sets! Yet, when I click on “More”, the event history there does show part sets. Why would that be please? ### 5/5 — TOP *2025-09-27* Application qui a fait peau neuve, enfin! Ergonomique, stylée avec une page d’accueil personnalisable grâce à des Widgets! Les menus sont plus pratiques et plus réactifs. Harmonie totale avec ma station de contrôle domotique et la nouvelle appli concernant les icônes de mes scènes et appareils. On s’y retrouve bcp plus facilement qu’avant! Le fait de pouvoir gérer sur une seule application, mon alarme, mes caméras, ma domotique et mon portier vidéo est tout simplement génial. ### 5/5 — Français *2025-09-15* Depuis la mise à jour ce n’est plus disponible en français je pense arrêter le contrat au moment du réengagement ### 5/5 — Good system. *2022-12-05* Since all updates, app works great. Note to users, you need to search IRISCO in App Store to update it as it didn’t show me there was an update available. install these every week and they are a very good system. Advanced Vision Security Pty Ltd ### 5/5 — No problems *2022-09-21, version 5.9.1* Works well, could do with a set unset option for Apple Watch. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*