# irth UtiliSphere > Cloud-based 811 ticket management and workflow automation for utilities. (iPhone/iPad app by irth Solutions, Inc..) - Source: https://appshunter.io/ios/app/irth-utilisphere/id972186140 (this page in markdown: same URL + `.md`) - Developer: [irth Solutions, Inc.](https://appshunter.io/developer/559889582) - Category: Business - Price: Free - Rating: 2.40/5 from 28 App Store ratings · 36 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 197 MB - Released: 2015-03-25 - Data updated: 2026-08-02 - Monetization: paid - User reviews in markdown: https://appshunter.io/ios/app/irth-utilisphere/id972186140/reviews.md ## What is irth UtiliSphere? Software for 811 One Call Ticket Management that maximize growth and performance for people, work and assets for the Oil & Gas, Energy, Telecom and Utilities companies. Cloud-based and mobile-ready, irth UtiliSphere automates workforce management and field operations around custom workflows that integrate into back-end systems. UTILISPHERE BENEFITS • Automated 811 One Call ticket management - Electronically receive, respond to and resolve excavation requests in an automated fashion. • Increase employee and asset performance - Make sure your business-critical employees are always at peak performance and assets are fully utilized. • Gain unprecedented operational insights - Get increased visibility into operational performance to maximize business benefits. • Improve process efficiencies - Eliminate redundant steps and trim wasted time with more direct communication and workforce collaboration. • Streamline workflows and operations - Automate process flows and work routines based on custom business logic that you define. • Gain insight from your data - Advanced executive-level reporting and analytics provide you with insights for critical decision-making. UTILISPHERE FEATURES 811 One-Call Ticket Management UtiliSphere has the premier, leading one-call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. Includes customizable rules for automatic ticket routing and dispatching and one call ticket screening with facility and responsibility area mapping. Other features include automated One Call positive response to the one call center, utility company, locator and excavator via email, voice, fax or manual call and the ability to accurately and comprehensively pinpoint dig sites on a map. Customizable Form Designer Our unique form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification. Work and Asset Mapping UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions. Configurable Process Automation Designer Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors. Customized Scheduling and Routing UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules. Reporting and Analytics UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more. ## Key features - Automated 811 One Call ticket management - Workforce and asset performance optimization - Operational insights and analytics - Customizable form designer - Work and asset mapping - Configurable process automation ## Recent user reviews (10 of 36) All indexed reviews: https://appshunter.io/ios/app/irth-utilisphere/id972186140/reviews.md ### 1/5 — Dumpster Fire *2026-05-02, version 25.3.5.665* I believe the developers of this app have the education of a 5 year old child. App is useless and I am forced to use it for my job, the constant crashes are going to get someone killed! ### 1/5 — Terrible application *2026-01-05, version 25.3.5.665* Forced to use this due to employer. I reach out to tech support multiple times a week due to work items disappearing and not repopulating. They cannot fix the issues. ### 1/5 — Camera issues *2025-11-13, version 25.3.5.665* Still no fix on the camera on iPhone with the screen losing all data if the screen rotates. Now after closing a ticket and clicking save the app crashes on iPhone 16, SE and iPad. Why is this? There was never a response with the camera crashing. Why not? ### 1/5 — App freezes *2025-11-11, version 25.3.5.665* App is now starting to freeze after each ticket is located marked or cleared ### 4/5 — Camera issues *2025-01-24* An update on the camera failure here. When I am at home on WiFi and take a photo then move the camera sideways the camera lens moves too. Now when I move it back upright the photo moves too. Now in the field I do the same and the photo lens does not move back and becomes only a portion of what it is supposed to be and I lose all photos taken. This has not been fixed yet. Very inconvenient. When you use an iPhone like the SE 2 or 3 or iPhone pro max like the 13, when you are taking photos you have to keep the phone vertical. If you happen to move your phone and it goes to landscape you lose all your pictures you just took because it errors out and goes all black except for a portion of the phone screen. It’s done this for twelve years now and there is still no fix? ### 3/5 — Camera issues *2024-10-29* When you use an iPhone like the SE 2 or 3 or iPhone pro max like the 13, when you are taking photos you have to keep the phone vertical. If you happen to move your phone and it goes to landscape you lose all your pictures you just took because it errors out and goes all black except for a portion of the phone screen. It’s done this for twelve years now and there is still no fix? ### 1/5 — Fix the camera issues *2024-10-15, version 24.12.1.631* Can you please fix the very slow camera problem. Taking photos is painfully slow ### 1/5 — Unable to use *2024-08-16, version 24.9.2.622* Cannot sign in app with original credentials that are used on edge site. Edge site is terrible as well with picture loading. Only able to upload 1 picture at a time and takes forever. Keeps booting me out to have to sign back in. ### 1/5 — App crashes *2024-08-15* It’s 2024! Need to do an overhaul of this app. ### 1/5 — Piss poor app *2024-05-08, version 24.3.7.607* App doesn’t work. Contacted support and their response was sometimes the app works and sometimes it doesn’t we don’t support the app. ## Frequently asked questions about irth UtiliSphere ### What does irth UtiliSphere do? irth UtiliSphere is a cloud-based software designed for 811 One Call ticket management. It automates the process of receiving, responding to, and resolving excavation requests, while also enhancing workforce and asset performance and providing operational insights. ### What are the key features of irth UtiliSphere? Key features include automated 811 One Call ticket management, a customizable form designer for creating digital forms, work and asset mapping with real-time location tracking, and a configurable process automation designer to automate entire work processes. ### How is irth UtiliSphere priced? Based on the provided information, the application is a paid software solution. Specific pricing details would typically be available through direct inquiry with the provider. ### What industries can benefit from irth UtiliSphere? The software is specifically designed for companies in the Oil & Gas, Energy, Telecom, and Utilities sectors. It helps these industries manage their critical operations more efficiently. ### How does irth UtiliSphere improve operational efficiency? It improves efficiency by automating redundant steps, trimming wasted time through direct communication and collaboration, and streamlining workflows based on custom business logic. The automated ticket management and process automation contribute significantly to this. ## Version history (last 5 releases) ### 25.3.5.665 — 2025-04-23 - Bug Fixes ### 25.2.11.661 — 2025-03-25 - Bug Fixes ### 25.1.2.652 — 2025-02-13 - Bug Fixes ### 24.16.6.646 — 2025-01-24 - Bug Fixes ### 24.15.10.640 — 2024-12-19 - Bug Fixes ## Apps similar to irth UtiliSphere | App | Rating | Price | Category | | --- | --- | --- | --- | | [Itron Field Tools](https://appshunter.io/ios/app/itron-field-tools/id1457730629) | 2.0 (45) | Free | Business | | [PointMan](https://appshunter.io/ios/app/pointman/id1457755763) | 4.2 (19) | Free | Business | | [Prometheus Mobile PM](https://appshunter.io/ios/app/prometheus-mobile-pm/id1625127040) | 4.0 (4) | Free | Business | | [Veriforce Worker Evaluations](https://appshunter.io/ios/app/veriforce-worker-evaluations/id1557660005) | 2.2 (10) | Free | Business | | [Initial Response](https://appshunter.io/ios/app/initial-response/id1233465196) | 4.1 (9) | Free | Business | | [GForms X](https://appshunter.io/ios/app/gforms-x/id1567041830) | 3.3 (3) | Free | Business | ## More apps by irth Solutions, Inc. - [Irth AR](https://appshunter.io/ios/app/irth-ar/id1590574307) - [Utilisphere](https://appshunter.io/ios/app/utilisphere/id6444015242) All apps by irth Solutions, Inc.: https://appshunter.io/developer/559889582 ## Related topics [irth utilisphere](https://appshunter.io/ios/topics/irth-utilisphere) · [utilisphere](https://appshunter.io/ios/topics/utilisphere) · [predictive solutions](https://appshunter.io/ios/topics/predictive-solutions) · [irth](https://appshunter.io/ios/topics/irth) · [phillips 66 conference](https://appshunter.io/ios/topics/phillips-66-conference) · [digcontrax](https://appshunter.io/ios/topics/digcontrax) · [keystone management](https://appshunter.io/ios/topics/keystone-management) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*