# irth UtiliSphere — user reviews > 36 indexed App Store user reviews of irth UtiliSphere by irth Solutions, Inc., rated 2.40/5 from 28 ratings. - Source: https://appshunter.io/ios/app/irth-utilisphere/id972186140/reviews - App overview in markdown: https://appshunter.io/ios/app/irth-utilisphere/id972186140.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 0 · 2★ 4 · 1★ 15 ## Newest reviews (12 of 36) ### 1/5 — App gets worse with every update!! *2023-10-10, version 23.9.3.573* Instead of fixing bugs, every new update introduces new ones! With this most recent update, capturing Photos is almost impossible, and the photo orientation gets flipped around. Saving photos is an essential part of my job, but your software continues to get worse and worse with every update in this regard. Do you guys even test your software before you release it? ### 1/5 — Horrible application *2023-09-07* Has had upload and sync issues for years, not even a semblance of a new app/update being developed. Complete overhaul is needed. ### 1/5 — Syncing issues *2023-08-16* Years later and the app still has synch issues. Freezes, closes out, does not allow multiple pictures to upload, no navigation features…needs an overhaul!! ### 1/5 — Trash App *2023-05-03, version 23.2.4.554* Apps 10 years ago were more user friendly. This has made my job harder. Terrible ticket management program. 0 stars. ### 1/5 — barely works *2022-05-20, version 22.4.9.509* constant failure to sync. the app also keeps mapping my tickets incorrectly, and shows them as far north as newfoundland or way south intennessee — my tickets are all in ohio. this makes it really difficult to route my day ### 1/5 — Not syncing *2021-02-04, version 20.10.6.416* I have all the settings correct. Everything is up to date and this thing still won’t sync. Please help. ### 1/5 — App doesn’t work... *2019-11-19, version 19.8.0.283* Tickets for coverage area won’t sync. ### 1/5 — Sync issues *2019-10-22, version 19.8.0.283* I have to reinstall and download daily due to syncing issues ### 1/5 — Sync Issue *2019-10-06, version 19.8.0.283* Whenever I go to sync, the screen remains blue and doesn’t load. I have the latest update since IOS 13 has been released. Any help would be great. ### 1/5 — Updated my iPhone *2019-09-27, version 19.7.6.276* Updated my iPhone and now I can only view my work tickets in the map cause the list is all screwed up!! Please fix ASAP!! ### 1/5 — Compressed Ticket List *2019-09-25, version 19.7.6.276* I updated the IOS today to the latest version, and now my ticket / task list is overlapping one line text, one line for each ticket, and each overlaps the next. Please fix this. Glad I have my Android backup phone for work. ### 1/5 — Garbage *2019-06-10, version 19.3.1.241* This app is garbage ## Most critical reviews (10 lowest-rated) ### 1/5 — Dumpster Fire *2026-05-02, version 25.3.5.665* I believe the developers of this app have the education of a 5 year old child. App is useless and I am forced to use it for my job, the constant crashes are going to get someone killed! ### 1/5 — Terrible application *2026-01-05, version 25.3.5.665* Forced to use this due to employer. I reach out to tech support multiple times a week due to work items disappearing and not repopulating. They cannot fix the issues. ### 1/5 — Camera issues *2025-11-13, version 25.3.5.665* Still no fix on the camera on iPhone with the screen losing all data if the screen rotates. Now after closing a ticket and clicking save the app crashes on iPhone 16, SE and iPad. Why is this? There was never a response with the camera crashing. Why not? ### 1/5 — App freezes *2025-11-11, version 25.3.5.665* App is now starting to freeze after each ticket is located marked or cleared ### 1/5 — Fix the camera issues *2024-10-15, version 24.12.1.631* Can you please fix the very slow camera problem. Taking photos is painfully slow ### 1/5 — Unable to use *2024-08-16, version 24.9.2.622* Cannot sign in app with original credentials that are used on edge site. Edge site is terrible as well with picture loading. Only able to upload 1 picture at a time and takes forever. Keeps booting me out to have to sign back in. ### 1/5 — App crashes *2024-08-15* It’s 2024! Need to do an overhaul of this app. ### 1/5 — Piss poor app *2024-05-08, version 24.3.7.607* App doesn’t work. Contacted support and their response was sometimes the app works and sometimes it doesn’t we don’t support the app. ### 1/5 — Crashes Every Patrol *2024-05-03* I do aerial pipeline patrol 5 days a week and dread every week the day I need this app. Thank Jesus it’s only 1 day a week ### 1/5 — Fix the ridiculously slow camera *2024-04-17* The app is ridiculously slow at taking pictures, it takes forever!! Fix it before we all ditch this company for other programs. I feel like a group of middle schoolers could make a quicker working app. ## Most praised reviews (10 highest-rated) ### 4/5 — Camera issues *2025-01-24* An update on the camera failure here. When I am at home on WiFi and take a photo then move the camera sideways the camera lens moves too. Now when I move it back upright the photo moves too. Now in the field I do the same and the photo lens does not move back and becomes only a portion of what it is supposed to be and I lose all photos taken. This has not been fixed yet. Very inconvenient. When you use an iPhone like the SE 2 or 3 or iPhone pro max like the 13, when you are taking photos you have to keep the phone vertical. If you happen to move your phone and it goes to landscape you lose all your pictures you just took because it errors out and goes all black except for a portion of the phone screen. It’s done this for twelve years now and there is still no fix? ### 4/5 — Push notification *2015-09-29, version 15.3.5.49* When a emergency ticket comes up have a push notification sent out for that folder ### 3/5 — Camera issues *2024-10-29* When you use an iPhone like the SE 2 or 3 or iPhone pro max like the 13, when you are taking photos you have to keep the phone vertical. If you happen to move your phone and it goes to landscape you lose all your pictures you just took because it errors out and goes all black except for a portion of the phone screen. It’s done this for twelve years now and there is still no fix? ### 3/5 — Sync issue *2019-10-18, version 19.8.0.283* Have to reinstall sometimes daily, sync failures never end ### 3/5 — Needs a couple more features to get 5 stars *2017-08-10, version 17.3.3.141* The app works fine at a basic level, adding geotagged images and offline access is great. One feature the app is sorely lacking is the ability to tap on the contact's phone number and call directly. Currently when working a line locate, I have to quickly memorize the phone number (all 10 digits since I work in OK, TX, and KS) or write it down, then press home, and go to the dialer to call the excavator. Another feature request that I have, is to include our GIS line layer to the map on the ticket. I know we can click the icon up top to load the GIS map, but it's a static image without the ability to pan around or zoom in or out. Maybe it could also show our current location as well, but now that's just wishful thinking ;) ### 2/5 — Needs a lot of work exclamation *2022-06-28, version 22.4.9.509* Does not pull in all the tickets from in associated queue. Does not allow copy and paste function, Which would be extremely helpful. ### 2/5 — Unstable, semi intuitive *2022-03-09, version 21.12.7.477* I can make it work, but the UI/UX has a lot of work needed. You have to coax it and trick it into doing what it should just do. ### 2/5 — Colorado locator *2020-02-06, version 19.12.5.335* Sync issues are constant, have to uninstall and reinstall (appears to be happening when there are a lot of photos attached to locate request). Please fix as soon as possible. ### 2/5 — Update *2019-09-30, version 19.7.6.276* Since updating the iOS my list is unreadable. Also hanging up and crashing a lot. Please fix! ### 2/5 — Update *2019-09-23, version 19.7.6.276* Updated my phone to IOS 13 and know my lists are all scrambled !! Please fix or update app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*