# Iryo — user reviews

> 40 indexed App Store user reviews of Iryo by INTERMODALIDAD DE LEVANTE SOCIEDAD ANONIMA, rated 1.14/5 from 36 ratings.

- Source: https://appshunter.io/ios/app/iryo/id6444018990/reviews
- App overview in markdown: https://appshunter.io/ios/app/iryo/id6444018990.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 34

## Newest reviews (18 of 40)

### 1/5 — I wish the app worked

*2025-07-01, version 1.12.1*

Shame the app doesn’t work.  Impossible to login

### 1/5 — Doesn’t work

*2025-07-01, version 1.12.1*

I’ve installed app three times and it still opens with an error message on my iPhone. Seeing ratings explains why.

### 1/5 — C

*2025-06-26*

The app just does not work.
Unexpected error, no chance to get anywhere.
Useless.

### 1/5 — IRYO App Useless

*2025-06-16, version 1.12.1*

The company really needs to invest in developing an APP that is accessible and functional. It’s 2025, get up to date with technology if you value your customers.

### 1/5 — Crosseur

*2025-06-10, version 1.12.1*

Sachez que si vous acheter le billet sans l’extra pour le gros bagage, il y’a de forte chances qu’il vous place dans une autre file pour vous dire juste avant le départ que vos bagages ne rentre pas et que le billet n’est pas remboursable. #ihateiryo

### 1/5 — It doesn’t work/ no funciona

*2025-06-04, version 1.12.1*

App gives an error .  Maybe because we are in the US.  I bought their tickets on their website.  The app is worthless it does not work.  / La aplicación indica que ha encontrado un error, y no funciona.  Menos mal que compré los billetes en su página.  Porque la app no hace nada.

### 1/5 — Error Messages Only

*2025-06-04*

App used to work, but now all I get are errors when trying to load it. Total garbage!

### 1/5 — Does not work at all

*2025-06-03, version 1.12.1*

On my iPhone it always says “ha ocurrido un error inesperado” and will not let me into the app after logging in. It doesn’t work at all and is completely unusable

### 1/5 — Terrible

*2025-05-31, version 1.12.1*

App is unusable. Keep getting an error when opening and no way to fix it

### 1/5 — Useless App

*2025-05-27, version 1.12.1*

The app doesn’t login, it gives an error message every time I try to login.

### 1/5 — unable to use

*2025-05-27, version 1.12.1*

keep crashing on iphone 15 pro, IOS 18.5

### 1/5 — App keeps crashing

*2025-05-21, version 1.12.1*

The app visual design is fine but the performance is terrible. It keeps crashing or taking forever to load

### 1/5 — Most awful app

*2025-04-02, version 1.11.0*

This app is as useless as the trump running the US. 
There is no cancelation or modification option, interface is very bad. They need to hire better product managers.

### 1/5 — What a difference…

*2025-02-23, version 1.10.0*

What a difference from last year, when this app was easily the best in the market outperforming both Renfe and Ouigo. Now, impossible to log in. Both Android and iPhone versions are terrible now.

### 1/5 — Terrible app

*2024-06-25, version 1.7.0*

It’s better to buy from Renfe, their competition. Renfe is more expensive but at least you will
Be able to buy a ticket. With this app you can’t buy anything, it is really bad, bugs everywhere. Don’t waste your time and buy from Renfe. Their website is as bad, it does not allow me to use any of my credit cards. No problem with Renfe.

### 1/5 — Useless app

*2024-05-05, version 1.7.0*

Inexplicable UX design and can’t perform basic functions like changing a ticket. What is the point of this app?

### 1/5 — Hangs all the time

*2024-03-07, version 1.6.1*

App is very buggy it hangs so many times, difficult to use the app :-(

### 1/5 — Login credentials ignored

*2023-10-11, version 1.3.0*

Can’t log in. The app tosses me to to their web site to log in. After providing my un/pw I get tosses back to that same page with the un/pw fields cleared. So I can’t log in and the app is useless. BTW, by using a browser and going directly to their site I can log in no problem.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app

*2026-05-03, version 1.16.0*

Really bad designed. Lots of issues

### 1/5 — Useless

*2026-04-19, version 1.16.0*

Can’t not login, changed password and still will not let me login. The website isn’t much better. It a shame because the trains themselves are great

### 1/5 — Useless

*2026-01-03, version 1.12.1*

Completely unable to get past the login screen so the app is useless. Ridiculous!

### 1/5 — Idiotic useless app

*2025-10-05, version 1.12.1*

Can the French or the Spanish bright minds create at least one app up to American standards? You have to fill in idiotic useless info about your great grand mother , passports , date of birth for one Fricken rail ticket. Fools! I am flying instead . Morons.

### 1/5 — Incapable d’accéder

*2025-09-09, version 1.12.1*

Plusieurs messages d’erreurs…

### 1/5 — App simply doesn’t work

*2025-09-08, version 1.12.1*

And neither does the telephone help line.

### 1/5 — C

*2025-08-04, version 1.12.1*

The app just does not work.
Unexpected error, no chance to get anywhere.
Useless.
For months.

### 1/5 — First time

*2025-07-27, version 1.12.1*

I could not log into the app.   I had to buy ticket on the website

### 1/5 — Robo de identidad

*2025-07-21, version 1.12.1*

Te roban la identidad

### 1/5 — Completely useless

*2025-07-17, version 1.12.1*

Just gives an error message every time I try to log in. Hope their trains run better than their app.

## Most praised reviews (2 highest-rated)

### 2/5 — Useless and full of bugs

*2026-02-25, version 1.12.1*

App worked for a day. has not been able to log in since. reverifies captcha on its own halfway through booking and then automatically alters my departure time with no way to mitigate this without restarting the whole process and repeating this strange technical error (same on website so had to book with 3rd party) and in general the app is just laden with bugs. I live in Italy and trenitalia does much better than this even with their app/website but they also own iryo so i dont understand how this is so bad.

### 2/5 — Impossible to acces

*2025-05-30, version 1.12.1*

Since the last update, i can’t get in the app.  Error message everytime i log in

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
