# ISAAC Connect — user reviews > 12 indexed App Store user reviews of ISAAC Connect by Instruments ISAAC Inc, rated 1.00/5 from 5 ratings. - Source: https://appshunter.io/ios/app/isaac-connect/id1667958062/reviews - App overview in markdown: https://appshunter.io/ios/app/isaac-connect/id1667958062.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — This needs some major work *2026-03-18* As of right now more often than not when I try to open the app it just says I can’t when I’m in driving mode. Uninstalling it until they get it working properly. ### 1/5 — Useless *2026-03-14* No detailed info for your load like the Reference #, PO#, Temp needed for your Refer. Can’t change your HOS from this app either. ### 1/5 — Nie robi *2026-02-21* It’s not open app it’s constantly repeating error why you not fix this problem (Isaac connect)?!.🙁🙁 ### 1/5 — Can’t login *2025-11-28* I put in everything correct it goes to straight error ### 1/5 — Avoid *2025-08-27* I will not give a review of ‘ISAAC On The Go’ besides saying man do I miss Samsara and TRANSFLO after bashing them. As of ISAAC Connect, it seems to be location triggered when I complete a trip to a customer. So I just arrived to my delivery, I took my phone in to have the convenience of the delivery #’s needed and or reference #’s needed and it was just gone. So I had to carry in the tablet. So here you are carrying your giant tablet in when what’s on your phone would be perfectly suffice. Believe you me you’ll drop that tablet at some point. The app is not clean, now helpful at all anyways. We need our shipping and receiving info available at all times until we remove it and why must I take photos of my documents with some cumbersome big tablet, again rather than my cell phone. I regret my company even considered making the switch, I haven’t met one happy driver with it. Lots and lots of improvement needed yet. Oh and the logging part on the tablet, again I know it’s not the app…. Awful. ### 1/5 — Avoid *2025-08-19* I will not give a review of ‘ISAAC On The Go’ besides saying man do I miss Samsara and TRANSFLO after bashing them. As of ISAAC Connect, it seems to be location triggered when I complete a trip to a customer. So I just arrived to my delivery, I took my phone in to have the convenience of the delivery #’s needed and or reference #’s needed and it was just gone. So I had to carry in the tablet. So here you are carrying your giant tablet in when what’s on your phone would be perfectly suffice. Believe you me you’ll drop that tablet at some point. The app is not clean, now helpful at all anyways. We need our shipping and receiving info available at all times until we remove it and why must I take photos of my documents with some cumbersome big tablet, again rather than my cell phone. I regret my company even considered making the switch, I haven’t met one happy driver with it. Lots and lots of improvement needed yet. Oh and the logging part on the tablet, again I know it’s not the app…. Awful, just awful. American trucker working for a dry van, reefer van, sack van and flatbed division(ed) company out of Wisconsin/Minnesota. ### 1/5 — Elog *2025-03-06, version 1.1.2* Can’t edit elog functions as I can online, and on the actual programmed tablet ### 1/5 — No notification *2024-09-16* App is not able to stay logged on It doesn’t give any notification for new messages. Scanning and uploading documents (BOL, PODs) should also be added to app Last response for no notification was on Feb 08 (7 months) Since then team is still working hard to enable push notification 👍 ### 1/5 — No notification *2024-09-11* App is not able to stay logged on It will not give any notification for new messages. Last response for no notification was on Feb 08 (7 months) Since then team is still working hard to enable push notification 👍 ### 1/5 — One of the worst *2024-01-24* This system is, I cannot even comprehend why it works the way it works, I know it’s not just the system itself but my company too, for example the app for the phone doesn’t even have a notification system so when I’m off duty and the company has an issue goes straight to the system yet I never receive it when I’m on duty and when I am it’s to late… the inspection tab like seriously why do we have two separate inspections one in the dash board and below logbook? I have to go to the main menu hit post/pre trip manually put it in when there’s an inspection tab that all of post and pre can fit into what should happen is when you hit inspection the left side should refresh to “dashboard,messages, trips, pre/post **Developer response:** Hello, and thank you for your feedback. Regarding the first part of your review about the cell phone notifications, please know that our team is working on this feature. For the portion of your comment on inspections, your comment refers to our in-cab solution ISAAC InControl (the rugged tablet installed in the truck) and not our mobile application ISAAC Connect. We invite you to contact your carrier if you have questions about ISAAC in-cab functionality because enabling certain features is the carrier's decision. Thank you. ## Most praised reviews (2 highest-rated) ### 5/5 — Notification *2025-08-13, version 1.2.0* Should be added notifications feature !! Otherwise great !! ### 5/5 — Notifications *2025-02-13, version 1.1.2* Your app is great and works great but you guys need to have notifications on app. So people will know they have messages from dispatch. Otherwise you have to login to check or sometimes don’t know until you login. Please try to add notifications on your app. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*