# İsbike Smart Bike — user reviews

> 17 indexed App Store user reviews of İsbike Smart Bike by Istanbul Buyuksehir Belediyesi, rated 4.50/5 from 658 ratings.

- Source: https://appshunter.io/ios/app/isbike-smart-bike/id1441954616/reviews
- App overview in markdown: https://appshunter.io/ios/app/isbike-smart-bike/id1441954616.md
- Rating breakdown: 5★ 533 · 4★ 43 · 3★ 24 · 2★ 10 · 1★ 48

## What do users think of İsbike Smart Bike?

Overall sentiment: negative

**Pros**

- 💰 Affordable pricing (1 hour for 6 TL, 2 hours for 9 TL)
- 🗺️ Beautiful scenic routes along the Bosporus
- 📍 Helpful location and duration tracking features
- ⭐ Excellent service quality

**Cons**

- 🐛 SMS verification codes not being received
- 🐛 Server errors preventing login
- 🐛 QR code scanning failures at bike stations
- 🐛 Inaccurate ride duration recording
- 🐛 App balance not displaying correctly
- 🚫 Doesn't accept foreign/non-Turkish phone numbers
- 🚫 Restricted to Turkish citizens only
- 💳 High registration fee (70 TL)
- 🚲 Bike station availability discrepancies
- 🚲 Defective bikes in circulation
- 🌐 Language barrier for non-Turkish speakers

**Commonly reported bugs**

- SMS not being sent during login/enrollment
- Server errors on app access
- QR code reader malfunction at stations
- Ride duration incorrectly recorded
- Account balance display issues
- Subscription/payment processing failures
- App not loading after reinstallation
- Bike availability status inaccurate

**Most requested features**

- Support for international/foreign phone numbers
- Enable non-Turkish citizen registration
- English language interface option
- Bike condition verification system

## Newest reviews (4 of 17)

### 1/5 — Doesn’t work

*2021-08-19*

I have been trying for days to log in. It keeps saying no sms sent please try again later. Perhaps it doesn’t work with US phone numbers.

Used a Turkish number rented a bike with a flat tire then couldn’t switch for a working bike

### 1/5 — Uygulama çalışmıyor

*2021-07-20, version 1.3.1*

Düşünce güzel. Uygulama iyi düşünülmüş ama doğru düzgün çalışmıyor.

### 1/5 — Didn’t work.  I want to ride a bike

*2021-05-22*

I

### 1/5 — Calismiyor

*2019-11-07, version 1.0.1*

Yaw calismiyor atom parcaliyacagiz sanki

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2024-09-21*

Either I get a server error, or I’m asked to provide a security code from an sms message that never comes.

### 1/5 — enrollment problem

*2023-12-24, version 2.1.1*

I have been trying for days to log in. It keeps saying no sms sent please try again later.

### 1/5 — Not good

*2023-06-27, version 2.0.2*

Bikes stands don’t work. 
App doesn’t load money fast enough.
Stands have bike but it says no bikes available. 
The other day I rode for 20 mins app recorded it as 5.5 hrs

### 1/5 — Not tourist friendly

*2023-04-29*

If you’re not a Turkish Citizen, you can’t sign up.

### 1/5 — This app and it’s services in istanbul doesn’t work at all

*2022-07-02*

We were trying to get our bikes there were literally 20 of them parked I paid the app 100 turkish lira and we couldn’t get our bikes at all and I want a refund

### 1/5 — b

*2022-04-23, version 1.3.5*

bisiklet arızalımış

### 1/5 — Not working

*2022-04-05*

Doesn’t work
Cannot subscribe.

### 1/5 — Does not accept foreign mobile numbers

*2022-01-13, version 1.3.2*

Completely useless for tourists unless you get a local SIM card and number.

### 1/5 — Uygulama Çalışmıyor

*2022-01-02*

Uygulamayı kaldırıp yeniden yükledim. İnternet olmasına rağmen giriş yapamıyorum. İçeride bakiyem de vardı görünmüyor. 0 TL görünüyor. Acilen çözün bu durumu

### 1/5 — Pop poop 🥶🥶🥶😢😢😢👎👎👎👎👎👎👎👎👎👎👎

*2021-12-11, version 1.3.1*

Poo poop👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎🥶🥶🥶😢😢😢😢

## Most praised reviews (3 highest-rated)

### 5/5 — Kayıt olurken 70 TL alması kötü ancak uygun fiyatlı bir uygulama

*2022-04-19*

Kayıt olurken benden 70 TL aldı ve bence bu uygulamanın eksi puanla ancak 1 saati sadece altı TL olması 2 saati sadece dokuz TL olması uygulamanın çok uygun olduğunu düşünüyorum üstelik nerede bulunduğunu ne kadar sürdüğümüzi kaç dakika sürdü müze ve benzeri de söyleyen bir uygulama bence gayet iyi ancak bence kayıt olurken 70 TL alması kötü

### 5/5 — Sheryar

*2022-02-02, version 1.3.3*

Excellent service, beautiful tracks all along the Bosporus. A must experience for any sports lover. The only limitation that tourists may face is the language issue, which need some assistance or google translator 😊

### 3/5 — QR Kodu Hatası

*2023-05-19*

Ne zaman istasyondan bisiklet almaya kalksam QR kod okuttuğumda saçma hatalar veriyor ve bisikleti istasyondan alamıyorum :( Çok güzel bir şey bisiklet kiralayabilmek ama sisteminiz çalışmıyor lütfen düzeltin

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*