# iScan - PDF & Document Scanner — user reviews > 137 indexed App Store user reviews of iScan by EXORID Ltd, rated 4.50/5 from 7,824 ratings. - Source: https://appshunter.io/ios/app/iscan-pdf-and-document-scanner/id1475081689/reviews - App overview in markdown: https://appshunter.io/ios/app/iscan-pdf-and-document-scanner/id1475081689.md - Rating breakdown: 5★ 6,210 · 4★ 661 · 3★ 275 · 2★ 137 · 1★ 541 ## What do users think of iScan? Overall sentiment: negative **Pros** - 🚀 Easy and quick scanning - 👍 Works well for basic needs - 💡 Helpful for school/work **Cons** - 🐛 Frequent crashes and shutdowns - 💸 Expensive subscription fees - 🔍 Unclear cancellation process - 🇷🇺 Non-English interface elements - 🔧 Poor document editing/formatting **Commonly reported bugs** - Scans not saving properly - Inconsistent cropping and formatting - Subscription charges despite cancellation **Most requested features** - Add multi-page scanning support - Improve export options (PDF, etc.) - Provide clear subscription management ## Newest reviews (16 of 137) ### 2/5 — Frustrating and Aggravating *2024-09-14, version 5.6.2* The issue is simple. Random shutdowns that have you lose all prior scans so you have to restart. Used this app last year and had the same issue. Tried it again this year but paid for access hoping it would be better. Lost runs of 35, 13, 9, and 8 scans. No more. I’m done with this app. ### 1/5 — Don’t capture documents well *2022-12-01, version 5.5.9* Don’t purchase not worth the money ### 1/5 — No stars *2022-09-14, version 5.5.8* Don’t know what I have paid for ### 1/5 — Trash *2022-08-13, version 5.5.5* They stole $95 dollars from me ### 1/5 — Please cancel *2022-07-27, version 5.5.3* Please in subscribe me from this…Do not like this. Cancel and I didn’t order this or download this . Bonnie Swanson… ### 1/5 — Garbage *2022-04-26, version 5.5.3* This app doesn’t work!!! ### 1/5 — Complete scan *2022-02-28, version 5.5.3* This app does not give you the capability to unsubscribe. I thought I had and just found out it’s been charging my card for months. ### 1/5 — Do not get this app *2022-01-21, version 5.5.3* I just discovered that I have been getting charge $11.99 a week since November for use of this app. I haven’t even updated this app so obviously I haven’t even used it. This is extremely dishonest. ### 1/5 — App *2021-12-28, version 5.5.3* Zero Very poor ### 1/5 — SCAM *2021-12-26, version 5.5.3* THIS APP IS A SCAM AND WILL CHARGE YOU MONTHLY FOR A BOGUS SUBSCRIPTION UNDER “APPLE ITUNES” ### 2/5 — Tried it… *2021-11-26, version 5.5.3* I tried to scan 11 receipts from various companies but had no control over the scan. The auto function never settled on the entire receipt. It had all these various shapes and none were rectangular. Tried manual and a similar result. I wanted to move one document into a different folder but no luck there either. I bought a $90 yearly subscription but had to cancel. I’ll keep looking. ### 1/5 — Could not use easily *2021-08-21, version 5.3* Unable to figure it out. No instructions ### 3/5 — Tech is okay, but language is in Cyrillic script! *2021-08-20, version 5.3* I like the program in principle. It makes great scans. But when I need to respond to written choices onscreen, they appear to be in Russian or some other language written in Cyrillic characters, which I can’t read. And there does not appear to be a control to modify the language. I will need to cancel my subscription. ### 1/5 — Terrible *2021-08-19, version 5.3* It does not work. After scanning 7 files app just shuts off. No not recommend. ### 1/5 — Nicht zu empfehlen! *2021-08-18* Es bricht die ganze Zeit ab, sodass man immer wieder neu beginnen muss. Ganz furchtbar!!!!!!! ### 1/5 — Bad don’t use it *2021-08-13, version 5.3* It’s just bad, not practical and confusing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stupid *2025-02-10, version 5.6.2* Stupid and steals money ### 1/5 — Bad *2024-10-27, version 5.6.2* It is hard to use it. Not friendly. ### 1/5 — Or easy to use. My documents not looking professional as takes pics of extended items *2024-10-01, version 5.6.2* Not easy to use, very poor support. Can someone help!!!!!!!! ### 1/5 — Tried to cancel and no one helps *2024-09-04, version 5.6.2* It works but it doesn’t allow to send to my email or WhatsApp so it’s not helpful- I want my money back. ### 1/5 — Trash App *WARNING DO NOT USE THIS APP *2024-07-31, version 5.6.2* This app doesn’t do what it supposed to. It’s NOT CLEAR SCAN!! Don’t up upgraded and I REGRET IT!! DO NOT USE THIS APP 🙅🏽‍♂️🙅🏽‍♂️🙅🏽‍♂️🙅🏽‍♂️🙅🏽‍♂️ ### 1/5 — Tried to cancel during my trial period, *2024-02-03, version 5.6.2* Tried to cancel, wrote request didn’t happe ### 1/5 — Refund *2023-10-31, version 5.6.2* How do i get a refund for cancellation of App? ### 1/5 — Dark scans *2023-10-20, version 5.6.2* Not happy with the scans. Very dark. I will be trying something else. ### 1/5 — Не попробуешь! *2023-09-05* Даже функционал проверить не удалось, сразу подписку требует, пока пробовал снять одну страничку, десять раз закрыл предложение купить. ### 1/5 — IScan *2023-01-03, version 5.5.9* Nice enough. Ridiculously overpriced ## Most praised reviews (10 highest-rated) ### 5/5 — Rate the app *2024-03-26, version 5.6.2* Very helpful and convenient. ### 5/5 — Cancel *2023-02-08, version 5.5.9* I need to cancel my subscription, I need help please. ### 5/5 — I scan *2022-07-30, version 5.5.3* Works very wel ### 5/5 — Works great for what I need. *2021-08-09, version 5.2* This app saves so much time for scanning documents by just taking a photo once it detects the whole document. I found that you need to have whatever you’re scanning on a dark surface. The only thing I would say as feedback, after you scan the document it shows a preview of the “CROP” to save or cancel in Russian. Everything else is in English. Otherwise amazing! ### 5/5 — Life saver! *2021-03-20, version 4.8.5* If you are working on the go this is a god send ### 5/5 — Major Neal Crispin *2020-12-12, version 4.7.2* This scan app really works great for many applications!!! ### 5/5 — Clear and easy *2020-12-11* Easy and clear document creation and file storage ### 5/5 — It’s really helpful *2020-11-27, version 4.6.9* Easy to use really good app😊 ### 5/5 — Happy *2020-11-19, version 4.6.9* Great ### 5/5 — Scanning *2020-10-30, version 4.6.6* Great app to scan documents and very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*