# iScanner - PDF Scanner App — user reviews

> 50 indexed App Store user reviews of iScanner by BP Mobile LLC, rated 4.90/5 from 115,374 ratings.

- Source: https://appshunter.io/ios/app/iscanner-pdf-scanner-app/id1035331258/reviews
- App overview in markdown: https://appshunter.io/ios/app/iscanner-pdf-scanner-app/id1035331258.md
- Rating breakdown: 5★ 104,201 · 4★ 8,088 · 3★ 1,808 · 2★ 438 · 1★ 839

## What do users think of iScanner?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient for scanning on-the-go
- 💡 Useful for personal and business needs
- 🚀 Fast and efficient scanning
- 🔒 Ability to password-protect documents
- 👍 Simple and straightforward interface
- 👍 Great for organizing and storing documents

**Cons**

- 🐛 Occasional issues with page order and missing pages
- 🐛 Compatibility problems with some devices/OS versions
- 💰 Paid version required for full functionality
- 🔍 Difficulty finding/accessing scanned documents
- 📤 Frustrating email integration issues

**Commonly reported bugs**

- Scans disappearing from the app
- Crashes and freezes after updates
- Distorted/cropped scans in some cases

**Most requested features**

- Ability to delete individual scans
- Option to rearrange pages in a document
- Improved iCloud/cloud storage integration
- Better organization and search tools
- Rotate/adjust scanned document orientation

## Newest reviews (12 of 50)

### 4/5 — Almost Perfect!

*2021-08-28, version 4.20*

Could easily be a FIVE star app IF… This app is so close to being everything you’d want in a mobile scanning app. For iPhone users, adding iMessage as a feature would make this all that much better. I don’t like or use Messenger and probably most iPhone users use iMessage anyway, so why wouldn’t you offer it? Let’s face it... there’s got to be a lot of us. Makes no sense! The other thing I would really like to see in a premium app like this is the ability to rotate the signature graphic, whereby it could be properly rotated to easily fit the profile of any scanned document. In the default alignment, it just doesn’t always come out the way you need it. That’s frustrating! These enhancements seem like simple enough fixes to get this to a perfect rating. I’ve made these requests several times in the past but the developer seems unwilling to concede. We’ll see. If this app could do these additional things, I’d probably throw away my other (less impressive) apps that can do these things, now. It’s a very, very good app... it could easily be just that much better and the only mobile scanning I need, IF...

### 5/5 — Literally replaced my file cabinet

*2019-08-21, version 3.19*

Once I found out I could fax or upload to google drive or email myself anything I bought the app. Just being able to scan about anything and it looks like a legit scan or fax helps when you don’t have a scanner/ printer. Last year I went through and scanned everything in my file cabinet and organized everything in the app. Really this apps usefulness comes from how simple the design is and how robust the options are. This app alone is better than the Neat scanner.

### 5/5 — Making life simple

*2019-06-11, version 3.17*

This simple to use pdf scanner has made my life and expense reports so simple. 

The quality and easy of use is fantastic - you can change the color and contrast to capture even the lightest receipt.  I use this for scanning documents, loan paperwork, IDs for business use, etc.  This is really the best app on my phone for business and personal use.  Don’t waste your time with other scanners!!   Download this one - you will not regret it.

### 5/5 — Works way better than I expected!

*2019-04-30, version 3.15*

I have just been so delighted by this. I’m a travel therapist and as such I do not work in the places I get paid. I scan all of my documents and send them in. It’s great. In addition my husband has his own business and I do the books. When he gets a bill or a receipt he just scans it and emails it to me from his phone and it is AS CLEAR as if I used a scanner in a home office. No matter what I have used it for it hasn’t failed me once. Sometimes I have to use the manual feature for smaller items like driver’s licenses but it still works amazingly well! The picture is so clear and it looks like it has been scanned. When I used the photos from my phone it never looked clear enough and I was always being asked to scan it again.

### 5/5 — Portable

*2019-01-26, version 3.11*

I don't have a scanner at work. This is saved my life. Makes me look professional when I send something out as a PDF. Am easy way to store documents. When asked for them, I can simply open my phone and send them as I am standing there.  I have had a couple of instances where people got the PDF and couldn't read it but that is it usual, and I'm not sure why it happens.
Document can be signed, locked, rescanned. Very user friendly.

### 4/5 — Great app but documents disappear

*2018-10-25, version 3.4*

I absolutely love this app because I can create folders and add pdf documents from scanner. I have noticed on occasion that the documents mysteriously disappear. I would say user error, but I specifically checked a scanned document in a folder from last night but can’t find today. This has happened a few times previously and thought I may have inadvertently deleted the files. Now I check each time and it happened again. These were important documents.

### 5/5 — No more need for bulky portable scanners!

*2018-08-19, version 3.4*

Call me old school, but I was actually researching portable scanners to use while traveling for business, when my very handsome and intelligent husband said, “Why don’t you just download an app on your phone?” (Duh...I’ve got a high pixel camera, but never made the connection.)

So, I played around with his phone’s iScanner app (after reading the FAQ/instructions in “Settings”) and viola...the best little scanner I could possibly want in palm of my hand! So naturally, I sprung the “big bucks” for the $4.99 iScanner purchase instead of the $269 for the scanner I was thinking of buying online. 😁

### 5/5 — Love it!  Useful, easy, powerful!

*2018-05-03, version 3.4*

Capture docs simply, fine tune or not, save--even send--all within the app.  I haven't even begun to discover the range of things I can accomplish with this app.  

My daughter recommended this app to me, and it's obviously going to be indispensable for saving documents and records.  With next to no effort  almost all my filing  is going onto my devices rather than into file drawers.  Plus I can email scans (jpg or PDF) effortlessly.  Thanks for a great app!

### 5/5 — Great App all around

*2018-03-12, version 3.4*

I’ve been using said app for a few years now and it has been a tremendously appreciated addition to my app arsenal. If you do business related anything often then this is app worth investing it. It’s simple and straight forward. It’s as user friendly as anything out to date. For example, get the document you need, hold phone over said document and boom, it’s scanned. You don’t event have to press anything..it automatically does it for you. You even have the option of editing what you scanned. Great app hands down. Don’t take my word for it..try it out for yourself.

### 5/5 — Best app for all the things 🙌🏻

*2018-02-04, version 3.4*

I used this app at first just deleting as I went the first few so I didn’t have to pay for it because Ill admit I’m not one to pay for an app when so many free options are around that is until I realized how truly awesome this app is! It was great using the lite/free version and since I deal a lot with legal documents in my educational field I decided that this app was a must have, I can now scan, upload, fax, etc my documents from ANYWHERE-to make it even better the full paid version allows me to pin/fingerprint lock the documents that are legally binding and for certain viewers only and I’m just in love with the ease and access it provides! I recommend for anyone in any career I use it for personal reasons as well as for work! Not to mention was able to offload my Neat scanner and free up some space and I would recommend this over any other app or product out there and I’ve used numerous! Yay iScanner! Seriously worth the money!

### 5/5 — A Necessity!!!

*2018-01-20, version 3.4*

I have been scanning documents for work and church choir “old school style” for a while now. This app is so handy and saves a TON of time! I recommend playing around with it to see if you like it and download the Pro version because it installs a different app for Pro and I didn’t see a way to carry your documents over. The Pro version has a few really cool features you’ll love. This app is a necessity in business for sure. I’ve been playing around with it for only 20 minutes and already made a couple PDFs of songs I need for mass tomorrow. I am so excited about this app! Make sure to pay attention to the tutorial when you first launch the app, FYI. I definitely recommend this app!!!!

### 5/5 — The best out of many I have tried! Even just the free version.

*2018-01-17, version 3.4*

I have used many different scanning type apps. However, there is just something missing with their organization or edge detection or file saving.  It is very fast and will allow you options to either take a picture or import one from Photos. I will be upgrading to the paid version for the OCR capabilities. However, just using the scanning and file saving is everything that I need to go paperless. I absolutely love this program. I do not believe you can go wrong with the free Version if scanning is all you need.

## Most critical reviews (10 lowest-rated)

### 1/5 — App Suddenly Broke. Can’t open at all. Scans inaccessible.

*2020-03-30, version 3.25*

This app was extremely helpful up until a week ago when I updated it and it subsequently stopped working. I have many things saved in the app that I can no longer access, and I can no longer scan anything new. The app was acting up - every time I scanned something a blank white page was the result - so I updated. Now when I click the app it instantly closes. I am afraid to delete and re-download the app because
of the things I have saved in the app already, but it is as of right now useless. I will be happy to change my review rating if and when this is resolved. In the meantime I am very frustrated and would not recommend this app.

### 1/5 — Mystery and no way to contact anyone

*2018-04-01, version 3.4*

Just downloaded the app and it looks like I need an account of some type to use it but no clear directions on how to proceed or what to set up.  I am not a gamer that enjoys figuring out a cryptic challenge!  Supposed to be able to share with up to 6 users but only shows the buy app page with $$ when the 2nd user/device tries to download.  Did not want to guess whether or not it was going to charge again for an app download that so far is NOT user friendly- at least not for this user.  Thought I’d try the “contact us” function but it will only only allow screen shots - Really!&@?
If someone from the App reads this just please let me know if you care if I can use your App and how I can contact a real person to get some clear directions on how to use and share this app!  So far I am regretting spending the $6.99 for the scan and fax app package - been a waste of a morning.

### 1/5 — Great app except

*2017-11-09, version 3.3*

This app is great for the ticketing items I need to scan. The automatic border detection makes scanning multiple pages a breeze. But two issues I have encountered made me give the 3 stars
1st: when scanning pages there is no option to retake the scan once the picture is taken, you can delete the scan but no option to retake a scan should the picture not be clear or etc. so minus one star there

2nd: email advertising for the purchased product.
I get it advertisement is key for apps but should I really be subject to it when I have purchased the app?
It is very annoying to have IScanner in the subject line of my emails and in the body of the emails also, It looks very unprofessional. Not to mention I have to manually delete both of those items when sending emails, please give me to option to turn this off or remove it from the purchased app and I will give back the second star.

Over all a great app with many options but leaves more to be desired with those two issues

### 1/5 — Absolutely awful, good scanner

*2017-06-17, version 3.2*

This app works incredibly well as a scanner in its most basic and simple meaning. If you have something that you need scanned then your in business. 

But, you better not want to back that file up or anywhere. Or, god forbid your 1 device breaks or stops working. Or maybe you purchase a new device or already have 2 devices that you would like to use this app on. HOW IS THERE NO SYNC OPTION. Nearly all apps backup user information for a seamless transition from one device to another, which you would expect in an app meant for storing files and business use.

It's 2017, my pointless phone games sync and are saved to a cloud but something as simple as this isn't. 

If the scanner didn't work so well this app wouldn't even deserve 1 star. Hopefully the developer can add something like that in so that I don't have to use my 3 year old iPad for accessing these files while my brand new devices is sitting next to me. 

Also there is no select all. I have business cards and contact info saved and in order to save my nearly 2,000 items I have to click on each and every one.  What a joke 

Great scanner, awful just about everything else.

### 2/5 — App duplicates

*2022-04-15, version 4.36*

In the App Store, I tried to upgrade my existing scanner app to the paid version. Instead, it loaded a second app. When telling a doc to save to scanner, it saved to the unpaid version where they are difficult to share. I had receipts in two separate versions before I realized what was happening. I deleted the one that it would not send docs to…but that is the paid/better version. Now I’m having a hard time sharing docs and there isn’t an obvious in app way to upgrade back to the paid version from the app that has all my docs in it.

### 2/5 — Disappointed with later updates

*2020-01-14, version 3.22*

I paid, I think, $4.99 one time for this app. I was happy for months until the latest updates. Now after I scan, I have to go back and edit every document because the original scan cuts off the pages in odd shapes. It never did that before. There’s another version of this app by the same creator...for $9.99 a month. I suppose it works better??? What’s up with that? I don’t think that’s fair to loyal customers. I should get good quality scans just like I did before. Sounds fishy that my version doesn’t work well and I would have to pay more for better quality. Can someone tell me why this version is so messed up?

### 2/5 — Crashing Now

*2019-02-02, version 3.12*

App used to work great! But recently it’s been crashing all the time, omitting pages when saved to my files (e.g. had an 89 of document that only saved 29 pages) and mixing up the pages. For example, I had a 12pg document I kept adding more pages to in chunks of 10 totaling 92 pages. When I saved it to my iPhone files, the pages were all out of order, and instead of adding each new chunk of 10 pages at the end of the document, it added them to the beginning of the document. But it keeps everything “correct” in the app. Just can’t share or move a correct or complete copy out of the app. Tried emailing, saving to files, google drive, text. Nothing works.

### 2/5 — Insane.

*2018-05-06, version 3.4*

When I purchased pro from the App Store there was no indication that it was a monthly thing. I don’t do upgrades in app and now that seems to be what you have to do? I so now I have two of the same app on here because the pro expired. It def wasn’t enough of a service to pay 4.99 a month, I’m very selective about paying for apps it need to be worth the money. It was worth the one time cost it seemed to be, well maybe it would have been had that purchase actually been a purchase. Not worth a monthly cost. Making sure I have the documents saved and deleting both versions of this app. Not completely sure what changed between when I purchased and now but I would have never missed that it was a monthly fee to have pro. Good thing there are many options out there and I will be more careful from now on.

### 3/5 — Pretty good.  But worth the money?  You be the judge!

*2019-06-18, version 3.17*

There are a lot of really good scanner apps out there ie... Cam Scanner, Scanner Pro, Adobe, and a lot of them are free.  If you want to get really interesting you can scan right from the notes app on your iPhone or iPad.  However,  After getting a new phone I went do download the old tried and true, “Scanner Pro”, and I saw this app.  

I though that it must be amazing since it costs so much, and for the most part it is.  It offers a lot of features but I’m not sure if it has any advantages over the free models.  

It should be noted that this is solid Scanner, no doubt about that, and I just skimmed through all of its functions.  It could have something amazing like the ability to rocket itself to the moon or something and I wouldn’t know!  

Bottom line, the only negative in my mind is in the auto scan feature.  It never seems to get the borders even remotely right and I have to adjust them.  When I use “Scanner Pro” I just take the scan and move on.  It seems to capture the borders even better in manual mode actually!  Go figure!  Anyway, this is no big deal.  

This is a solid app.  If you need a good Scanner and have 15 dollars to burn, give it a go!  

JLA

### 3/5 — Terrific auto scan, no iCloud sync

*2017-06-13, version 3.2*

I actually have two scan apps, I really like the workflow on this one.  There is just the right amount of features and they are clear and concise. The auto scan is fast and accurate, it really puts the so called number one scanning app to shame in this category.

However the big deal breaker for me is the lack of IOS cloud sync, I use multiple devices and scanning something on one device and not having it sync to the other devices makes it nearly impossible for me to use, consequently I'm deleting it from my devices. 

On the contrary, if you have only one device, say an iPhone and you want a scanning app, I would give this app 5 stars, look no further. Hopefully in time they will add iCloud to the sync.

## Most praised reviews (10 highest-rated)

### 5/5 — You Need This!

*2022-06-15, version 4.41*

Love this app. Useful in so many ways. One of the most used on my phone. They seem to stay on top of development and fixes with regular releases, which I really appreciate. The only thing I don't like is losing double tap to zoom feature which went away several versions ago. Pinch to zoom is OK, but I much prefer two tap zoom. I used it on every scan to dive in and verify image integrity. Not sure why that changed....

### 5/5 — Update issues!!!!

*2021-12-23, version 4.28*

I have used this app and have loved it for years!!! 
However, in the past couple of weeks, due to one of the recent updates no doubt, the app is not the same!!! 
The order in which I choose the pages is very important but now they are all scrambled when the pdf is created. 
Plus, the first screen shown to edit is not always the same and sometimes the pages are cut off on the ends!! 
Whats going on??? I want the older version back as this app is no longer useful at all this way!

### 5/5 — Great app

*2021-05-21, version 4.12*

I have been using this app for years. I don’t know much about any other scanner apps out there, but this app has been a game changer. It’s very simple and convenient to use. I have recommended it to many friends. I continue to use the app whenever I need to send a document via email, text, etc. I like that it has the option to send in color or in the regular scan mode. Also of note, the app makes it very easy to file and organize your documents. I definitely recommend this app.

### 5/5 — Does not work as advertised

*2021-02-03, version 4.6*

I was pretty  excited about this app but was disappointed. The pdf function may work I can’t speak to that as I didn’t get the app for that function.   the count function does not work at all.   It only counts if the objects are all exactly the same of the perspective is off just a little it won’t count.  Plus you can not make the window small enough to count small items. The math equation solver does not work very well at all.  I am very disappointed in this app.  I have to be fair and reiterate that I did not test the pdf function as that is not why I purchased the app

### 5/5 — Reliable and dependable

*2020-12-16, version 4.3*

3+ years now using this App, and it is still 100% there when needed. No crashes, no jumping to odd screens etc., and the developers have kept the operation as simple as it was in the beginning, with performance improvements that don’t make you relearn to use it as happens often with other Apps. 

There are other similar Apps out there, as evidenced by colleagues trying to scan from their phones, often giving me a chance to show off; here, let me do that for you!

Hope you keep this App going with the same simplicity and reliability.

### 5/5 — Best mistake ever

*2020-10-30, version 3.38*

I purchased this app to scan and upload my ID to my States government website. Unfortunately, the website didn’t work with iPhones so I felt I wasted $15 on an app I’ll never use. However, I was so wrong! I did an ENTIRE home loan application using this app. Not once did I have to go to Print, scan, eSign, or make a pdf file from the comfort of my iPhone. It even has the option to fax. Saved me many trips to The UPS Store or Fed/Ex Kinkos. I highly recommend this app!

### 5/5 — Simple n great

*2020-08-20, version 3.34*

Use all the time to make pdf's and mail them from phone. Keep all kinds of docs handy. Have copied whole 50-page docs and sent by email. Also easy to transfer via ftp server in app, normally turned off of course for security. You can passcode-protect any document. Sometimes it is frustrating if it insists your doc fits in one of the predetermined sizes/shapes, which makes your doc look distorted but the original is still there if needed, and you can still try another. Saying “Original Size” solves shape but makes the email recipient unable to print without expertise. Also wish I had better corner fine-tuning: my thumb just isn’t precise enough when I let go.

Small issues compared to the incredible usefulness just about every day.

### 5/5 — The latest application has worse picture quality than prior versions of the application

*2020-04-13, version 3.25*

Unfortunately the latest downloaded version of this application has severe picture quality when scanning a document.   It becomes virtually not useable.  I try several times but the quality lacks  the necessary resolution.  I am very disappointed, because the prior version of the application worked really well for quality.

### 5/5 — Hands-down the most useful app on my phone

*2019-08-28, version 3.19*

Of the tons of apps on my phone, this is the most I paid, yet the BEST money ever spent on an app. Worth FAR more than I paid. It’s extremely user friendly, and very versatile. I use it all the time .... being able to create PDFs in my pajamas using my phone camera, and then email them instantly (it accesses my entire phone book) is priceless. I am also able to name and store the documents, and add pages at any time. This is a workhorse and I highly recommend it!

### 5/5 — Perfect scanning app

*2019-08-24, version 3.19*

I’ve been using this app for a few years and it’s awesome! I love how easy it is to use. The quality of the scans are great and I haven’t had any problems yet. You can change how the scan looks after you’ve already ‘scanned’ it but changing it to a gray scale, black & white, all colors, etc. It’s simple to remove/add pages as well as rescan a particular page. The best part about this app is being able to save as a PDF and emailing as a PDF. I’ve also recently started using a faxing app and this app makes it so much easier. Plus it’s all free! Overall great app. I rarely write app reviews but I had to write on for this! You won’t regret downloading this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
