# Islamabad Club

> Club complaint management and resolution tracking system. (iPhone/iPad app by PUNJAB INFORMATION TECHNOLOGY BOARD.)

- Source: https://appshunter.io/ios/app/islamabad-club/id1339597433 (this page in markdown: same URL + `.md`)
- Developer: [PUNJAB INFORMATION TECHNOLOGY BOARD](https://appshunter.io/developer/1126071827)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 11.1 · 21 MB
- Languages: English
- Released: 2018-04-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/islamabad-club/id1339597433/reviews.md

## What is Islamabad Club?

Complaints can be a vital indicator of services quality. The management of Islamabad Club and their teams use the complaint management app to gather member’s complaints, keep a record and respond to those complaints directly, investigate and analyze the complaints within the club and finds a way how and where improvements should be made and how their issues can be avoided in the future.
The app has a method for acknowledging complaints lodged by the members and it allows the lodger to keep a track of its complaint with the help of the tracking number share via SMS. With each lodged complaint club can process and integrate them into a quality system, and can provide better service to their members and improve quality processes to mitigate any further complaints.
Additionally, the app has escalation mechanism as well for instance if the complaint is not being catered within a specific period of time it will be escalated to the higher level of management again ensuring a way of resolving and following up with the complaints.

## Key features

- Complaint logging
- Complaint tracking
- Complaint analysis
- Escalation mechanism
- Service quality improvement
- Member feedback management

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/islamabad-club/id1339597433/reviews.md

### 1/5 — Not functional

*2021-02-17*

The app does not let me sign in.

## Frequently asked questions about Islamabad Club

### How does Islamabad Club help manage complaints?

Islamabad Club allows members to lodge complaints, which are then recorded, tracked, and analyzed by club management. This system aims to improve service quality and prevent future issues.

### Can I track the status of my complaint in Islamabad Club?

Yes, after lodging a complaint, you will receive a tracking number via SMS. You can use this number to monitor the progress of your complaint within the app.

### What happens if my complaint in Islamabad Club is not resolved quickly?

The app features an escalation mechanism. If a complaint is not addressed within a specific timeframe, it is automatically escalated to higher management for resolution.

### Is Islamabad Club available on Android devices?

Based on the provided data, Islamabad Club is currently supported on iPhone and iPod devices. Android compatibility is not specified.

### When was Islamabad Club last updated?

Islamabad Club was last updated on May 15, 2018, with version 1.3.

### What is the age rating for Islamabad Club?

Islamabad Club has an age rating of 4+, making it suitable for a wide range of users.

### Does Islamabad Club have ads?

No, the application does not contain advertisements.

### What are the main benefits of using Islamabad Club for a club?

The app helps clubs gather and respond to member complaints efficiently, analyze issues to identify areas for improvement, and ensure better service delivery to members.

## Version history (last 4 releases)

### 1.3 — 2018-05-15

This app has been updated by Apple to display the Apple Watch app icon.

1. Bug Fixes

### 1.2 — 2018-05-10

1. Bug fixes

### 1.1 — 2018-05-09

1. Bug fixes

### 1.0 — 2018-04-04

No release notes.

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All apps by PUNJAB INFORMATION TECHNOLOGY BOARD: https://appshunter.io/developer/1126071827

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*