# Island Mobile Banking — user reviews > 45 indexed App Store user reviews of Island Mobile Banking by Island Federal Credit Union, rated 4.81/5 from 3,089 ratings. - Source: https://appshunter.io/ios/app/island-mobile-banking/id1012549878/reviews - App overview in markdown: https://appshunter.io/ios/app/island-mobile-banking/id1012549878.md - Rating breakdown: 5★ 2,575 · 4★ 164 · 3★ 46 · 2★ 17 · 1★ 51 ## Newest reviews (11 of 45) ### 2/5 — 4th reinstall *2026-07-03, version 25.2.100* You can tell a lot about a business by how it doesn’t bother to fix logistical issues. ### 2/5 — Island has bad mobile banking *2025-11-29, version 25.1.32* Really bad mobile banking and stuck in 20th century with the tech ### 2/5 — Horrible *2024-10-12, version 24.1.71* Horrible app. Changes settings on its own. Facial recognition needs to always be re-enabled. ### 2/5 — Decent bank, terrible app. *2024-06-25, version 23.2.20* App is terrible. For the last few months I Can’t even sign in without some sort of error message. Seems like nobody pays any attention to the app in this bank. ### 4/5 — Bank is great but I wish app had another verification method besides phone *2024-02-20* If they had a two-step verification method through email or authenticator, that would be nice to have options besides only through your phone. ### 2/5 — No MEMO option and actual payoff Amt on overdraft *2023-03-17, version 22.2.80* There should be ability to enter a memo for a check in case there are multiple checks for same amount and one doesn’t clear properly. Capital One has that option on mobile deposit. It’s useful. Also, there is never a payoff amount on overdraft. You pay the balance and then you have to transfer again to pay what’s left. That annoying. ### 3/5 — Dislike *2023-01-20, version 22.1.101* It’s a pain in the butt not seeing all balances as you do on desktop. Unfortunately, I no longer can transfer on iPad without this app. Hate that you cannot look up your yearly transactions ### 3/5 — No MEMO option *2022-02-16, version 21.1.71* There should be ability to enter a memo for a check in case there are multiple checks for same amount and one doesn’t clear properly. Capital One has that option on mobile deposit. It’s useful. ### 1/5 — Thanks for making me lose $150 *2021-05-24, version 20.2.80* I mean, I made a transfer to my credit account and literally the $150 was gone after the server has gone down for maintenance. ### 1/5 — Bruh Errors everytime I open the app *2021-03-11, version 20.2.80* Bruh ### 4/5 — Great, but need savings to show *2020-02-26, version 19.3.20* Great app, though it doesn’t show my savings account. Nothing in settings that gives me the option either. ## Most critical reviews (10 lowest-rated) ### 1/5 — Old app *2026-04-15, version 25.2.100* This app has been around too long, sometimes it doesn’t work, sometimes if I enter my password correctly it still won’t log me in. Needs an update ASAP ### 1/5 — Service fee for pending dormant account *2025-09-02, version 25.1.30* It would have been nice to be notified that my account would be going dormant BEFORE they started dwindling the account down close to zero. ### 1/5 — Transfer from one account to another *2025-01-25, version 24.2.50* I had difficulty transferring full minimum amount. Would not allow me to input the cents ### 1/5 — App violates security protocol *2024-04-02, version 23.2.20* I have not been able to use the Island Federal mobile app for at least a month now. Upon trying to open the app, I continue to receive a notification that says “this app violates security protocol”, and the app won’t open. Is there anything going to be done about this? If people can’t use mobile banking, they will leave the credit union. ### 1/5 — Sucksssss *2024-03-09, version 23.2.20* This stupid app doesn’t work anymore I hate this bogo app stayed away ### 1/5 — App is glitching for the last week *2023-09-23, version 23.1.71* I can’t make any payments do to glitching I’ve erased and redownloaded I’ve restarted my phone. I can’t access my accounts because when I log in the app disappears and shuts down ### 1/5 — Can’t even sign in! *2023-07-19, version 22.2.200* I downloaded the app because I had opened a checking account earlier today. Everything was going fine until I had to put in my phone number. There was no slot to type it in and what it did ask my to type in was a “Phone Nickname”. When I typed in ’s Phone, it would not work. And when I typed in my phone number it wouldn’t work. I tried everything and after awhile I just got fed up. Whoever designed this app please fix this issue! ### 1/5 — Dislike *2023-03-08, version 22.2.80* It’s a pain in the butt not seeing all balances as you do on desktop. Unfortunately, I no longer can transfer on iPad without this app. Hate that you cannot look up your yearly transactions ### 1/5 — This app is trash *2022-06-18, version 21.3.40* Trying to enroll is entering the same info 20 times. Then when you finally get your username and password and login you get prompted to put a phone nickname and phone number except there’s no box to enter the phone number. Who ever developed this app should be fired. ### 1/5 — Have to delete and reinstall *2021-10-06, version 21.1.30* What is with this app? I think it needs an overhaul. It works for a few days, then says mobile is “unavailable” then you get the spinning thing and can’t log on. Extremely frustrating ## Most praised reviews (10 highest-rated) ### 5/5 — Best Credit Union *2025-12-11, version 25.1.32* Sayville branch with Angel and Isabella rock. Mathew is amazing with our family CDs ### 5/5 — It’s Home *2025-07-23, version 24.2.50* This is the best Bank. The staff is great also. ### 5/5 — Easy access and convenient *2025-05-13, version 24.2.50* It’s helpful to see the accounts in one page and make transfer as necessary ### 5/5 — Great App! *2023-12-03, version 23.1.71* I love this app! ### 5/5 — Great app, cr sit easy *2023-03-23, version 22.2.80* Great credit breakdown down, simulator ect. It’s better than some paid versions IMO shows you every complaint on a fico8 ### 5/5 — Island Federal *2023-01-20, version 22.1.101* This is the best bank I ever dealt with! ### 5/5 — Thank you *2022-10-03, version 22.1.101* Very professional. Help out when I have questions. I feel they have my back when it comes to security with my acct. ### 5/5 — Easy app *2020-12-28, version 20.2.50* App logs on quickly and i get my banking done quickly and easily ### 5/5 — ios 14 *2020-09-18, version 20.1.300* Is anyone using this on ios14? ### 5/5 — Good app *2019-01-07, version 18.2.70* Gets the job done, nice user interface, good features like Touch ID and login screen view balance. I’m on version 10 something so I think the latest updates made this app nicer to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*