# Island Pay — user reviews

> 10 indexed App Store user reviews of Island Pay by Island Pay Group Ltd, rated 2.60/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/island-pay/id1473217474/reviews
- App overview in markdown: https://appshunter.io/ios/app/island-pay/id1473217474.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Not ready yet

*2023-07-05*

So much problems trying to create the account, not letting me create it and after trying it’s saying that user is inactive.

### 1/5 — Errors

*2020-08-11*

This app has a lot of errors when it comes to trying to transfer money. I never have a smooth transaction with this app. Has great potential but the errors are driving me insane!

### 1/5 — Buggy & Slow

*2020-07-27*

Lots of bugs even after updates, this app has potential, please ensure the stability of this app.

**Developer response:** We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via WhatsApp at 12423578604 or support@islandpay.com and we will be happy to help you further.

### 1/5 — This app is problems

*2020-07-26*

I cannot get into the app even after redownloading it ! Fix the problems in this app.

**Developer response:** We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via WhatsApp at 12423578604 and we will be happy to help you further.

### 1/5 — Angry

*2020-07-24*

No sms text to validate my profile 
I’ve deleted the app re download it and still no validation 
There are some bugs that’s need to be rectify

**Developer response:** Sorry for the issues with SMS. We discovered a delivery issue with one of the mobile carriers and worked with them to resolve the issue. If you would like some assistance or additional information, please contact us via Whatsapp at 12423578604 and we will be happy to help you further.

### 2/5 — This app

*2021-10-22*

I wish it would allow me to login at any time. It has days where i can’t go on it . It tells me my pin is incorrect but if i check it few days later it lets me in maybe . Really inconvenience .

### 3/5 — Alright

*2023-02-20*

Good customer service, I submitted my documents and they weren’t accepted, but their customer service called me and gave a through explanation as to why the documents didn’t go through, which I appreciated.

### 3/5 — Like the new design

*2022-11-08, version 5.1.5*

I’ll increase it by one star, here’s another thing I’d recommend. Please let us add our card to our apple wallets so that if we forget it at home we can use it especially when traveling to places like the US.

### 3/5 — Add cash from card or bank account

*2021-11-28, version 1.3.67*

This app needs the ability to load cash from card or a bank account. It would make this platform truly digital. Doesn’t make sense to use this app if I have to withdraw cash from the bank atm, go a island pay kiosk and then deposit money on this app.

### 4/5 — Update

*2024-05-06*

So the app still works but not sure about it because the card is discontinued, would be nice to use it as a small savings.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*