# Island Transit Go! > On-demand fare-free public transit booking and management app. (iPhone/iPad app by Ecolane USA, Inc..) - Source: https://appshunter.io/ios/app/island-transit-go/id1669225426 (this page in markdown: same URL + `.md`) - Developer: [Ecolane USA, Inc.](https://appshunter.io/developer/1275719559) - Category: Utilities, Travel - Price: Free - Rating: 1.14/5 from 7 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 75 MB - Languages: English, Spanish - Released: 2023-02-07 - Data updated: 2026-06-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/island-transit-go/id1669225426/reviews.md ## What is Island Transit Go!? General Riders: Island Transit GO! Fare Free On Demand Service Request a ride easily using the app, website, or by phone, and we’ll pick you up and drop you off at marked stop locations within the service area. Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments. For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm. Paratransit: Island Transit GO! Fare Free On Demand Service Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments. For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm. Paratransit riders are encouraged to schedule the day before. Same day service is not guaranteed. Please note that riders must be approved prior to accessing this service – this requires an application process. Paratransit riders will be allowed to schedule a drop off and pick up outside the Zone 3 parameters. NASWI: Island Transit GO! Fare Free On Demand Service for NAS Whidbey Island Island Transit’s NASWI on-demand service is transportation when and where you need it. We provide Navy personnel with a flexible and convenient transportation option to and from NASWI Ault Field. Service is from 5am to 8am and 3pm to 6pm. Base personnel access only – must have DOD clearance and ID. Pick up and drop off at specified locations on map only. ## Key features - On-demand ride requests - Flexible trip booking (same-day, advance, recurring) - Designated stop locations - Paratransit service - Military base access transportation - Trip management and details ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/island-transit-go/id1669225426/reviews.md ### 1/5 — Horrible company overall. *2026-03-04* Just wanted to come on here to say Island transit is a horrible company full of horrible people, they underpay their workers while writing off their own overcharged checks, whilst firing people for the drop of the pen as if this company is of any quality. They don’t deserve business because the higher ups make it their mission to make employees lives horrible, to benefit their own, as well as unreliable about anything. You’re all INCOMPETENT MAN CHILDREN. ### 1/5 — HUH? *2024-12-09* Was this ever even usable? ### 1/5 — Broken Dec 2024 *2024-12-07* Unable to register. “ Registration failed. No funding is configured as available….” ??? ### 1/5 — Not good *2024-08-17* Won’t even let me create an account says I have to call somebody and get a confirmation email ### 1/5 — Unusable *2024-03-09* Literally refused to send a confirmation email when it says I require one. I’ve tried two separate emails. ### 2/5 — Very hard to use *2024-01-29* First, you have to call the island transit dispatch line in order to set up an account as the sign up button in the app does not work. Then, in order to book any trips, you have to use the exact address locations of the preset stops in the area. The only way to get these stops to show up is if you search"ITOD" and the zone number and then select from the stops that show up. For example, to find stops in zone 6, you need to search "itod 6". The only way to know that you are supposed to do that is to call and ask someone. ## Frequently asked questions about Island Transit Go! ### What is Island Transit Go! used for? Island Transit Go! is used to request and manage on-demand, fare-free transportation services. It covers general transit, paratransit, and specific routes for NAS Whidbey Island personnel. ### How do I book a ride with Island Transit Go!? You can book a ride through the app, website, or by phone. For same-day service, riders must provide at least two hours' notice for pick-up, with the last reservation at 4 pm. ### What are the operating hours for Island Transit Go!? General and paratransit services are available from 8 am to 6 pm. The NASWI on-demand service operates from 5 am to 8 am and 3 pm to 6 pm. ### Is Island Transit Go! available on all devices? Yes, Island Transit Go! is available for iPhone, iPad, and iPod devices, as indicated by its supported devices list. ### What is the rating for Island Transit Go!? Island Transit Go! has a rating of 1.1 stars based on 7 user ratings. ### Does Island Transit Go! have ads? No, Island Transit Go! does not contain advertisements, as indicated by the 'hasAds' flag being false. ### How often is Island Transit Go! updated? The app was last updated on September 12, 2025, with version 4.3.16, suggesting regular updates to maintain functionality and reliability. ### Is there a cost to use Island Transit Go!? No, Island Transit Go! is a free application, and the transportation services it facilitates are also fare-free. ## Version history (last 5 releases) ### 4.3.16 — 2025-09-12 Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed. ### 4.3.14 — 2025-06-26 Enhancements and Bug Fixes: - Resolved issue where an error was displayed when when commas exist in the middle of street names. - Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14. - Updated messaging displayed when the app cannot reach the server to be more user-friendly. ### 4.3.12 — 2025-04-07 Bug fixes and improvements: ⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS. ⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking. ⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen. ⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen. ⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile. ⁃ Updated app so that is available in portrait mode only. ### 4.3.10 — 2024-12-10 Bug fixes and improvements: - Added the ability to quickly book a trip via a “Book Now” button. - Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs. - Resolved issue where app was crashing when opening the map during trip booking. - Improved error message displayed when a rider attempts to book a trip to a location their agency disallows. - Updated frameworks to support Apple Silicon. - Added the ability to book a trip using deeplink attributes. ### 4.3.9 — 2024-08-09 Bug fixes and improvements: • Resolved issues with 'locate on map' within the App for iOS. • Unlinked the Masabi API to ensure compliance with new Apple App Store requirements. • Updated system alert to ask the user to allow notifications after initial login. ## Apps similar to Island Transit Go! | App | Rating | Price | Category | | --- | --- | --- | --- | | [NVS Tsunami Evacuation](https://appshunter.io/ios/app/nvs-tsunami-evacuation/id478984841) | 3.5 (19) | Free | Utilities | | [EzTransport](https://appshunter.io/ios/app/eztransport/id1440831076) | 5.0 (1) | Free | Utilities | | [EzTransport - Driver](https://appshunter.io/ios/app/eztransport-driver/id1510014552) | 5.0 (1) | Free | Utilities | | [Dwell Secure](https://appshunter.io/ios/app/dwell-secure/id1578841088) | 5.0 (6) | Free | Utilities | | [Gallons](https://appshunter.io/ios/app/gallons/id1517259055) | 2.8 (23) | Free | Utilities | | [Trace Pad Pro](https://appshunter.io/ios/app/trace-pad-pro/id1452079181) | — | $0.99 | Utilities | ## More apps by Ecolane USA, Inc. - [Mobility by Ecolane](https://appshunter.io/ios/app/mobility-by-ecolane/id1275719560) - [Access Sangamon](https://appshunter.io/ios/app/access-sangamon/id1375054298) - [IndyGo Mobility](https://appshunter.io/ios/app/indygo-mobility/id1563022004) - [GoBus Transit](https://appshunter.io/ios/app/gobus-transit/id1566577543) - [Lets Go L.E.T.S](https://appshunter.io/ios/app/lets-go-lets/id1582983082) - [GO flexride](https://appshunter.io/ios/app/go-flexride/id1583257159) All apps by Ecolane USA, Inc.: https://appshunter.io/developer/1275719559 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*