# ISN Resident

> Visitor management and access control app with QR code generation. (iPhone/iPad app by ISN.)

- Source: https://appshunter.io/ios/app/isn-resident/id1326845777 (this page in markdown: same URL + `.md`)
- Developer: [ISN](https://appshunter.io/developer/1045023274)
- Category: Business
- Price: Free
- Rating: 4.40/5 from 844 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 37 MB
- Languages: American English
- Released: 2017-12-30
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/isn-resident/id1326845777/reviews.md

## What is ISN Resident?

Manage your visitors, invite them and send invitations.
Send a QR Code for easy access through manned or unmanned gates.
 
This app works simultaneously with the resident website

## Key features

- Visitor management
- Send invitations
- QR code generation
- Easy access control
- Website integration

## What do users think of ISN Resident?

Overall sentiment: negative

**Pros**

- 💡 Simple, quick, easy to use

**Cons**

- 🐛 Constantly freezes
- 🐛 Rarely cooperates
- 🐛 Doesn't load, app has been down for days
- 🐛 Won't allow picking the community
- 🐛 Doesn't save login information or allow login
- 🐛 Doesn't let you add visitors
- 🐛 Doesn't detect duplicate visitors
- 🐛 Invites to permanent guests only valid for 1 week
- 🐛 History erased with app upgrade
- 🐛 Poorly designed and difficult to understand and use
- 🐛 Doesn't work, just stays stuck on login screen
- 🐛 Can't reschedule vendor
- 🐛 Can't login with latest version
- 🐛 Can't add new guests, shows 'limit exceeded' error
- 🐛 Can't fill out login screen, no options to choose community

**Commonly reported bugs**

- After update, error and can't display guests or add guest
- Latest update not working, can't sign on
- New address issue, can't set up account

**Most requested features**

- Add iOS widget with current gate code
- Improve guest management flow

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/isn-resident/id1326845777/reviews.md

### 3/5 — Latest update not favorable

*2026-08-01, version 2.18.12*

The app updated on my iPhone a couple of days ago and now when I try to edit the dates I’ll have visitors here, I am forced to enter a phone number for many of them (but not all). I don’t understand the reasoning for this requirement and couldn’t find an explanation online. I’ve reported this to my HOA but thought I’d reach out here. 

I tried copying and pasting phone numbers from my contacts but the paste was unsuccessful and left erroneous phone numbers. I tried this several times and finally resorted to entering all 1’s just so I could get the person’s correct dates entered. Very frustrating. 

I also don’t like the new software with respect to how we have to enter the date/date range for each visitor. It’s very cumbersome. 

Thumbs down for this update.

### 1/5 — Awful UI user interface

*2026-05-01*

Can’t edit the phone number or email. Buttons to add lead to nowhere. All I get are blank pages. Useless.

### 2/5 — After update error

*2025-11-08*

After the update to the app 11/7 now there is an error and does not display guests nor can you add a guest

### 2/5 — The app has been down for 2 days

*2025-07-29*

The app doesn’t load, it’s been 2 days already. Start screen just keeps showing the loader and nothing happens.

### 1/5 — Won’t allow me to pick the community

*2025-03-19*

The app is a total junk.  It won’t show any search for the community.   It is useless.   They should fire the developer and find some good developers to make one that actually works

### 2/5 — Widget

*2025-02-16, version 2.16.91*

My community switches the gate code on a weekly basis. Would be nice if ISN could include an iOS widget with the most current code displayed so I wouldn’t have to open my phone, start the app, get an error, scroll down to clear it, note the number and try to remember it as I write it onto another app. 1st world problems, I know but hopefully they will listen to their customer base and implement this.

### 2/5 — Brain Damage

*2024-11-21, version 2.16.13*

This app is not quick and easy...especially on your phone. Too much info needed to add guests.Infringement on privacy. I liked dwelling live app much better!

### 1/5 — Awful. Only use because of HOA

*2024-11-09*

This app is barely works at all. I am surprised Apple allows it in the store with the number of bugs it has. Most of the time you have to add visitors multiple times to make it actually add them. The interface is confusing and clunky. Removing a visitor doesn’t work. It doesn’t detect you are adding a duplicate visitor. The list goes on. My 14 year old son could write a better app.

### 1/5 — App Hardly Ever Works

*2024-01-16*

Now the app won’t even load. Before the app wouldn’t save the login information or allow me to even login (even after I went to the clubhouse to get password reset because it would t let me in with the password I had been using). At one point it would let me log in but would t let me add visitors. I absolutely hate this app.

### 1/5 — Trash

*2024-01-01, version 2.15.89*

Look at other reviews.  Any property manager or HOA using this app should be fired or voted out.

## Frequently asked questions about ISN Resident

### What does ISN Resident do?

ISN Resident is an application designed to help residents manage their visitors. It allows you to send invitations to guests and generate QR codes for easy access through manned or unmanned gates.

### How does the QR code feature work?

The app generates a unique QR code for your visitors. This QR code can then be scanned at gates, whether they are manned by personnel or are automated, to grant them easy access to the property.

### Is there a cost to use ISN Resident?

Based on the provided information, the application is free to use. There are no mentions of subscription fees or in-app purchases.

### What are the common use cases for ISN Resident?

This app is ideal for residents who frequently have guests, such as family, friends, or service providers. It simplifies the process of granting them entry, especially in communities with controlled access points.

### Does this app work on its own?

No, this application works simultaneously with its resident website. This integration allows for a more comprehensive and synchronized management experience for residents.

## Version history (last 5 releases)

### 2.18.13 — 2026-08-08

• Visitor and sign-up forms now accept phone numbers from any country, formatted as you type.
• New calendar for future invitations: pick a date range in two taps.
• Invitation dates and times now follow your community's time zone.
• Phone and email are optional for visitors.
• Your number stays in sync when you correct it, so notifications keep arriving.
• Access codes and unit addresses display correctly again.
• Fixes to the time picker and dark mode.

### 2.18.12 — 2026-07-29

• New notification bell and Inbox: all your notifications in one place, with an unread badge.
• Push notifications now show their image.
• Activity redesigned as a clear day-by-day access history.
• Removing your profile picture now sticks.
• When a visitor can't be added, you now see the real reason.
• Better contrast and accessibility throughout.

### 2.18.11 — 2026-07-10

• Fresh QR access code screen with a live expiry countdown.
• Bug fixes and settings improvements.

### 2.18.10 — 2026-07-07

- Redesigned Profile: manage your photo, phone numbers, and emails in one place
- Change your username without being signed out
- New guided keypad for changing your PIN
- Redesigned notifications: choose which saved contact receives each alert
- Bug fixes and general improvements

### 2.18.6 — 2026-06-03

- Improved reliability of the Activity logs tab.
  - More dependable saving of guest contact details (phone and email).
  - The "New" visitor form now opens fresh after each entry.
  - Smoother experience in the visitor form's "Type" and country-code menus.
  - Clearer feedback when creating a company.
  - Refined tutorial screens.

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## More apps by ISN

- [ISN Resident Gatekeeper](https://appshunter.io/ios/app/isn-resident-gatekeeper/id1190612337)
- [ISN Guard](https://appshunter.io/ios/app/isn-guard/id1360342014)
- [ISN Visitor Management](https://appshunter.io/ios/app/isn-visitor-management/id1454806492)
- [ISN Access](https://appshunter.io/ios/app/isn-access/id6737986854)
- [ZoomIn Manager](https://appshunter.io/ios/app/zoomin-manager/id6758156333)

All apps by ISN: https://appshunter.io/developer/1045023274

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*