# iSolarCloud — user reviews > 507 indexed App Store user reviews of iSolarCloud by Sungrow Power Supply Co., Ltd., rated 2.64/5 from 673 ratings. - Source: https://appshunter.io/ios/app/isolarcloud/id1050077439/reviews - App overview in markdown: https://appshunter.io/ios/app/isolarcloud/id1050077439.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 2 · 2★ 3 · 1★ 4 ## What do users think of iSolarCloud? Overall sentiment: negative **Pros** - 📊 Real-time energy monitoring and visualization - 📈 Detailed historical data and charts for analysis - ⚡ Comprehensive system performance tracking - 🎯 Clean overview dashboard with flow diagrams - 🔧 Multiple data views for different use cases - 👍 Good service from support team (when available) - 💾 Tracks solar production and consumption data **Cons** - 🐛 Frequent app crashes and freezes - 🔌 Constant connectivity issues and offline status - 🔐 Login and authentication problems - ⚠️ Update loops preventing app access - 📱 Poor user interface and confusing navigation - 🎨 Unintuitive design not suitable for non-technical users - ⏱️ Data refresh delays and synchronization issues - 💰 Inaccurate revenue and earnings calculations - 🔋 Inconsistent battery percentage display - 📉 Data loss after updates - 🚫 Forced password changes blocking access - 📢 Intrusive advertisements in free app - 🌐 Server connectivity and proxy detection errors - 🔄 Frequent disconnections requiring manual reconnection **Commonly reported bugs** - App won't open after update - stuck in update loop - Proxy error messages appearing incorrectly - Security code email not being sent - Instruction videos failing to play - Offline status showing despite active WiFi connection - App logging out unexpectedly - Data not refreshing properly between days - Multiple conflicting data values across different views - Battery charge percentage font too small to read - Weather data not displaying - Feed-in and consumption values showing reversed - Revenue calculations incorrect and inconsistent - App showing yesterday's data for extended periods - Graphs and charts missing after updates - Self-consumption data disappearing - Live data clock hidden or unavailable - Consumption readings showing as zero during night operation - Time zone issues with daylight saving time - CAPTCHA verification failing during registration - App crashing with iOS 18.1 - Tariff settings not saving properly - Forced charge/discharge settings not persisting - Negative grid data disappearing after 3 days - Energy consumption data unreliable and inconsistent - App unable to connect to international servers - Dashboard not rolling over each morning - Phase data only showing Phase A instead of all three phases **Most requested features** - Dark mode support - iOS home screen and lock screen widgets - Daily supply charge field in tariff settings - Time-of-use tariff configuration with multiple rates - Manual battery control and discharge scheduling - Customizable graphs and data analysis tools - Face ID and biometric authentication - Ability to delete plants and accounts - Plant configuration editing (location, weather) - Feed-in tariff tracking separate from savings - Real-time data refresh without app restart - Larger font sizes for battery percentage and key metrics - Manual WiFi network configuration when offline - Server selection option (international vs regional) - Automatic data refresh based on usage patterns - Supply charge and billing period integration - Firmware update scheduling and notifications - Smart meter bidirectional monitoring by default - Ability to paste secure passwords from password managers - Historical data protection when updating tariffs ## Newest reviews (18 of 507) ### 4/5 — What have you done? *2026-09-06, version 2.1.6.20260901* Roll back this latest interface update. What you had was perfectly fine. This new layout is confusing and complicates finding the info we want. ### 2/5 — Verschlimmbessert *2026-09-03* Nach dem Update ist die App unglaublich unübersichtlich geworden. Ich beschwert mich selten, aber die alte App war sehr übersichtlich und wenn ich bei meinen Nachbarn auf ihre Apps geschaut habe hab ich mich bisher immer gefreut weil man bei iSolarCloud immer sofort alles gesehen hat. Nun hab ich eine optisch schönere App auf der ich mich sehr schlecht zurecht finde. Auch nach zwei Tagen. Die App ist langsamer geworden und ich hoffe die klassische Ansicht bleibt erhalten. Man gewöhnt sich an alles aber dieses Update war ein Griff ins Klo. Update 3.9.26: wie geschildert gewöhnt man sich an alles, aber trotzdem war die alte Optik deutlich übersichtlicher. Man hat auf den ersten Blick alles gut erkannt. Die Probleme mit den aktualisierten sind immer noch nicht besser geworden. Man muss manuell laden damit alle Werte aktualisiert sind. Bei den Wetter Daten wird nie ein richtiger Sonnentag angezeigt. Entweder Regen, oder weniger Regen, auch bei puren Sonnenschein tragen. Vielleicht kann man die Darstellung überarbeiten. **Developer response:** Hallo AlocartHellsing, vielen Dank für Ihr Feedback. Wir arbeiten ständig daran, die Plattform für Sie weiter zu verbessern. Wenn Sie Ihre Vorschläge gerne weiter besprechen möchten, kontaktieren Sie uns unter isolarcloud_support@sungrow-europe.com und senden Sie die Seriennummer Ihrer Geräte, die Referenznummer A0725B sowie ggf. relevante Screenshots oder Videoaufnahmen. Wir freuen uns auf Ihre Rückmeldung. ### 2/5 — Bad Update *2026-09-02, version 2.1.6.20260821* The changes are not good. Can’t just scroll through previous days data. Can’t even log out. Bring back the previous version. ### 4/5 — Thumb down to upgrade *2026-09-02, version 2.1.6.20260821* I originally loved this app. It was easy to read what was happening with the power distribution and very clear that I checked on the daily. Was a little upsetting initially by the changes. Since providing feedback and some investigation, I’ve been able to get the app view as per original and my preferences. Now all is good again and works well. ### 4/5 — Spungnut *2026-09-01, version 2.1.6.20260821* I am very impressed that the app developers have taken on feedback I provided, updated the app and contacted me directly to let me know. The app is now much improved and the “sync” is now much more intuitive and sensible. Thank you! Will keep an eye on the app and respond to the developers directly with a view to giving the app 5 stars in time. ### 2/5 — bad design? Change back to classic mode! update july26 *2026-09-01, version 2.1.6.20260821* Wow. The update has tried to reinvent a wheel but made a triangle in stead. The new diagram of the house is so hard to read and comprehend the information. The actual solar input is not as easy to find and the widgets are all but useless as data is not accurate compared to the app! The ‘weather’ background is also inaccurate. There is the ability to go to classic mode though this is not explained in app. So it redeems itself in this bad new UI design. ### 4/5 — Latest update looks good but fails to deliver. *2026-09-01, version 2.1.6.20260821* Do you guys QA this stuff. The plant overview is no longer updating and I can no longer monitor anything in real time. You removed the indicator to shoes that it was refreshing?? Why? So we can’t see that it’s no longer refreshing. The app keeps getting made to look nicer but the usability and UX just keep’s getting worse Update: I’ve changed my review to 4 stars due to the app now being updated to fix the issues I had originally given feedback on. ### 2/5 — Poor *2026-08-30, version 2.1.6.20260821* Some nice pictures, but that’s where it ends. The data is slow to update, the U/I is confusing, some notifications are greyed out, so unsure of whether it’s a current notification or not. This should be super simple, but it’s not. The latest update makes it even less clear. Sometimes it shows my battery is full, when it is in fact, drained. Just to force charge from grid for 2 hours is complicated and messy. Very frustrating app. ### 2/5 — What have you done *2026-08-21, version 2.1.6.20260818* This latest app update has made it terrible.. is there anyway to roll back the app?? ### 4/5 — Mejorable *2026-08-15, version 2.1.6.20260813* Está bien, va mejorando y se agradece. ### 3/5 — Updated UI is terrible *2026-08-15, version 2.1.6.20260813* ISolarCloud had a great interface that showed the generation, grid feed-in and consumption very clearly and very frequently. Now that front screen of the app is not very user centric. ### 2/5 — battery % too small to read *2026-08-14, version 2.1.6.20260813* Please restore a large, prominent battery state-of-charge percentage on the main iSolarCloud screen. The new interface makes the battery percentage too small to read at a glance, particularly on iPad.” ### 1/5 — New UI is worse *2026-08-13, version 2.1.6.20260728* Sorry iSolarCloud but I hate the new interface. It’s even harder now to understand what’s going on. What on earth possesses you to make such a dinky, cluttered, unusable change? Did you test this with anyone? Who looked at this and said “yep, confusing users is what we’re all about, let’s ship this disaster”? Now, matters are worse. ### 2/5 — Update is a step backwards *2026-08-13, version 2.1.6.20260728* Please take it back an update or two. There is little information provided now without having to hunt for it. I was previously able to see how much we had used from the grid overnight, now I have no idea. The most recent updates to the new diagram are terrible. I’m back on the classic flow diagram, but it still hasn’t got enough information about usage over the whole day. ### 2/5 — Ficou muito ruim depois da última atualização *2026-08-12, version 2.1.6.20260728* . ### 3/5 — Nouvelle mise à jour *2026-08-11, version 2.1.6.20260728* Bjr la nouvelle mise à jour et belle mais Nul …..revenez à l’ancienne svp …avant nous avons en une seul vu la production ,la consommation et l’envoi au réseau…avec 3 couleurs…..maintenant plus rien 😞 Merci Hello, thank you for your reply, but this is not the issue I am referring to. I am talking about the graph that previously displayed PV production, home consumption and energy exported to the grid together over time. Since the latest update, this graph is no longer available. Changing the energy flow diagram to Classic Mode does not restore it. This graph was very useful for comparing production, consumption and exported energy throughout the day. Could you please confirm whether this graph has been removed, moved somewhere else, or if it will be restored in a future update? Thank you. ### 3/5 — Version *2026-08-11* Old version much batter **Developer response:** Hello Dilesh-thanvi, thank you for your feedback. We are committed to continuously improving our platform and your experience. If you would like to discuss your feedback in more detail or share additional information, please contact us at isolarcloud@sungrowpower.com. This will help us better assist you and take your feedback into consideration for future improvements. Kindly include your server region, device S/N, the reference number A0811C, and, if possible, any relevant screenshots or screen recordings. We look forward to hearing from you and assisting you further. ### 1/5 — We don’t understand *2026-08-11, version 2.1.6.20260728* Give us back the old version please ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst update after server update in india *2026-09-05* This app is pathetic it gets log out every 2 hour then while log in it locked out there is zero support in india I am from rewa madhya pradesh worst mistake is choosing this brand as inverter there is wating time for replacement please use other brand **Developer response:** Thank you for your feedback. We are more than happy to help you with your App. Kindly contact us at isolarcloud@sungrowpower.com, include your server region, your device S/N, reference no.A0906A, and if possible, relevant screenshots or screen-recordings of the issue. We look forward to resolving this for you promptly. ### 1/5 — Cannot save changed *2026-08-29, version 2.1.6.20260821* This ap overides every parameter change or setting adjustment. It has a save button but that does not do anything. ### 1/5 — My inverter turning off many time *2026-08-29* My inverter turning off daily and your customer care for india is really very very bad do something about it i was facing problem at most for one month please don’t install solargrow inverter if you have no customer care in your area **Developer response:** Hello Rohan8764, thank you for your feedback. To ensure we can check your device details and support you promptly, please contact your local after-sales support team through our support page: sungrowpower.com/en/about-us/contact-us. Our support team will gladly assist your further. ### 1/5 — Reports *2026-08-24, version 2.1.6.20260821* There is one flaw in the downloaded reports. The data is missing for last 30 minutes of power consumption. ### 1/5 — Old version is good *2026-08-21* Kindly bring old tyoe version which is very eassy to use and understand present version of app is not clearly understood. **Developer response:** Hello AAI MAQ, thank you for your feedback. We would be happy to learn more about your experience so we can better assist you and take your feedback into consideration for future improvements. If you would like to discuss your feedback in more detail or share additional information, please contact us at isolarcloud@sungrowpower.com, include your server region, your device S/N, and the reference number A0821A, and relevant screenshots or screen-recordings. We look forward to hearing from you and are committed to continuously improving our platform and your experience. ### 1/5 — Terrible Update *2026-08-17, version 2.1.6.20260813* New interface is totally not user friendly. Developed by someone sitting in an office that knows what everything means… no loner simple for home users ### 1/5 — Charts are unreadable *2026-08-16, version 2.1.6.20260813* Used to be a pretty good App. Not anymore. The daily production charts are now completely unreadable in the latest version. ### 1/5 — App redesign sucks *2026-08-15, version 2.1.6.20260813* ISolarCloud used to be intuitive and informative and easy to use. The new iOS redesign, though, made it harder to see where energy is flowing in the system, and harder to find settings such as the EV charger mode, etc. the flow and values shown on the home page use too small font. The “plant achievements” are a useless gimmick and a waste of space. At least the web app is still the same, please don’t make the same changes to it! ### 1/5 — Bakwas *2026-08-14, version 2.1.6.20260728* Most bakwas app ### 1/5 — Bare bones *2026-08-14, version 2.1.6.20260728* It’s barely adequate. Needs much more functionality, including, dial in % (urgently needs a 10% charge option for when clouds come over to prevent drawing from the grid & more discharge % options…surely v.easy to add?)+ greater options for program discharge. Sync is very slow and haphazard, can have 3 different battery %’s in different places…why? ## Most praised reviews (10 highest-rated) ### 5/5 — Battery % bigger *2026-09-06, version 2.1.6.20260901* Thank you for making the battery % bigger & readable! Best update yet! ### 5/5 — Thanks for reverting the chart *2026-08-16, version 2.1.6.20260813* Hi Devs, just want to say thanks for reverting the chart back to the way it was. The most important thing was to be able to see the feed-in as a negative value instead of super imposed with the solar we receive throughout the day. It’s a lot easier that way. 5 stars for listening to the users. Keep it up. ### 5/5 — Update is great *2026-08-01, version 2.1.6.20260616* I updated the app and it works fine. Good work Sungrow! ### 5/5 — Customize date *2026-07-31, version 2.1.6.20260728* Update is elegant! However, there is one feature missing,the ability to customize the date range for checking generation.Could you please bring that back? The electric company's reading doesn't always fall on the 1st day of the month. ### 5/5 — Sehr gut ✌️ *2026-07-31* Nachdem hier viel rumgemeckert wurde das nach dem Update alles sehr unübersichtlich wäre war ich ebenfalls zuerst der Meinung. Aber am Ende sind sämtliche Informationen nach wie vor vorhanden nur eben anders angezeigt. Ich finde man hat sich schnell in das neue Layout eingearbeitet. **Developer response:** Hallo 1drachentoeter, vielen Dank für Ihr Feedback und Ihre Unterstützung! Wir arbeiten ständig daran, die Plattform für Sie weiter zu verbessern😊. ### 5/5 — Great App *2026-07-17* We are using this app for our rooftop solar plant and it’s trouble free **Developer response:** Hello Vikramsngh, thank you very much for your wonderful feedback! We’re glad you’re enjoying iSolarCloud. Your feedback motivates us to keep improving our platform for you😊. ### 5/5 — No progress animation!!! *2026-07-04, version 2.1.6.20260630* Where is the animation of power transfer. This was the best part for me to see what was going on . I am bitterly disappointed and going to look for some other app. I hope AI. An help me in this matter? ### 5/5 — tốt *2026-06-29, version 2.1.6.20260625* tốt ### 5/5 — App night/dark mode *2026-06-27, version 2.1.6.20260616* I hope there will be an option for the app for night/dark mode. Also i hope there will be a summary for the total usage of solar power plus battery, like the summary of total usage from the pv system minus to the one from the gird consumption day, week, or month, just to see the total kWh saving ### 5/5 — A me piace *2026-06-20, version 2.1.6.20260616* A me piace --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*