# iSpyMobile

> Live data and information for first responders. (iPhone/iPad app by iSpyFire, Inc..)

- Source: https://appshunter.io/ios/app/ispymobile/id697974997 (this page in markdown: same URL + `.md`)
- Developer: [iSpyFire, Inc.](https://appshunter.io/developer/1193672675)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.80/5 from 30 App Store ratings · 101 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.4 · 376 MB
- Released: 2013-09-18
- Data updated: 2026-08-14
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/ispymobile/id697974997/reviews.md

## What is iSpyMobile?

Helping first responders help people. Getting you invaluable data, information, and details for first-response success. Flexible technology for all emergency-related agencies including fire, police, EMS, and more. All live streaming, constantly updating.

An iSpyFire account is required to use this application.

Features include:

Call notification
Call information
Call location
Map layers
Address history
Directions
Responding
Apparatus-specific features including AVL and personnel on board

BATTERY CONSUMPTION 
Continued use of GPS running in the background can dramatically decrease battery life. iSpyFire has been designed to use GPS and other sensors sparingly. The app relies on location data only while you are responding to a location or when you are attempting to create a new location (except when an apparatus is in AVL mode, in which case it is constantly checking).

## Key features

- Call notification
- Call information
- Call location
- Map layers
- Address history
- Directions
- Apparatus-specific features

## What do users think of iSpyMobile?

Overall sentiment: negative

**Pros**

- 🗺️ Excellent map overlay with multiple layers
- ⚡ Fast and snappy routing
- 📊 Reliable radio logs and unit times
- 🔄 Replaces CAD functionality effectively
- 👥 Responsive development team addressing issues
- 🎯 Professional and clean interface (pre-2.0)
- 🔊 Audible alerts override silent mode
- 📱 Modern smartphone-based dispatch solution
- 💬 Open to user feedback and feature requests
- 🎤 Alexa alerting system integration

**Cons**

- 🐛 Frequent crashes and force closures
- ⏱️ Slow loading times for calls and information
- 🔔 Unreliable notification delivery
- 📵 Notifications bypass disable settings
- 🎨 Poor UI redesign in version 2.0
- 📖 Text size blown up excessively
- 🗺️ Map interface symbols harder to navigate
- 🔐 Inconsistent call visibility across devices
- ⚙️ Settings don't save between logins
- 🚫 No dark mode option in new version
- 🔌 Requires reinstall after iOS updates
- 📞 Missing closed call history display
- 🎯 Difficult navigation and cluttered layout
- 🆘 Poor customer support responsiveness
- 🔄 Inconsistent notification alert tones

**Commonly reported bugs**

- App crashes when opening native maps
- Notifications don't respect disable settings
- Closed calls not displaying despite toggle enabled
- Calls not loading or showing as zero calls
- App force closes when accessing notifications from lock screen
- Inconsistent call alerts (sometimes missing, sometimes delayed)
- Settings reset after logout/login
- App logging out unexpectedly
- Buttons unresponsive in new UI
- App crashes when selecting response status
- Notification tone defaults to system sound instead of app selection
- Automatic updates overriding user disable settings
- Call information not populating for weeks
- Spinning loading circle indefinitely
- Interface appears different on each app open
- Delayed call notifications (5+ minutes late)
- Calls visible in alerts but not in app dashboard
- App won't load calls after receiving alert

**Most requested features**

- Revert to previous app version design
- Adjustable text size controls
- Dark mode toggle option
- Google Maps integration option
- Persistent notification settings
- Ability to disable notifications per shift
- Better closed call history access
- Improved map zoom defaults
- Agency-specific notification filtering
- Critical alert override for Do Not Disturb mode
- Swipe navigation controls
- Hydrant distance display
- Call plans section functionality
- Better CAD notes visibility

## Recent user reviews (10 of 101)

All indexed reviews: https://appshunter.io/ios/app/ispymobile/id697974997/reviews.md

### 5/5 — Great App

*2026-06-29*

User friendly and easy to navigate. Highly recommend for every department

### 1/5 — Impossible to use

*2025-08-11, version 2.2.4*

Downloaded this to use for our fire operations. I’ve tried creating a username, registering an email over and over and it doesn’t work. There’s also no support to assist you with anything.

### 5/5 — I prefer this to Active911

*2025-07-01*

Ispy has had some really rough patches throughout its total overhaul, but the team is very active and diligent on getting things fixed and improved. I have since switched to active alert at a different county and now wish we still used ispy. The maps overlay is great, tons of layers, routing is fast and snappy, radio logs, and unit times are very reliable. This is truly a replacement for a CAD and I really miss it.

### 1/5 — Notifications still come through

*2025-02-23*

I disable notifications when I am off duty and they still come through. Others I work with log out and log back in. I work for multiple departments and it’s easier to stay logged in. I really wish it was like the old version where you could turn notifications on and off as needed. The new version of the app is very glitchy.

### 1/5 — Not happy

*2025-02-01*

This app was in the back end of my phone how do I delete it

### 1/5 — So bad

*2024-12-18*

This app so bad it makes me want to sucker punch my grandma.  My mema died a little bit ago so that’s saying a lot.

### 1/5 — Update TERRIBLE

*2024-11-09*

This app was once user friendly, easy to navigate, and reliable. Due to the recent update, these terms no longer apply.
•Text size has been blown up x10, which is helpful you are a 90 year old with cataracts but detrimental to everyone else. The entire screen is now completely filled, making you scroll much more than before to view calls/information.
•the map units/map etc interface was completely redesigned to have symbols instead of boxes with their title, making you search harder for them. They are also slower in loading, and all the informational details on calls are all jammed together making it look horribly sloppy.
•The app now has a generally cheap, thrown-together look, and no longer resembles the professional, clean app many first responders have been relying on for years.

This update was horrible executed. The individual(s) responsible should be held accountable for such poor performance. ISpy desperately needs to return to its previous glory.

### 5/5 — Daily user

*2024-08-29*

Have been using this app since it’s inception.  
ISpy brought our dispatch standard to that of modern society. We use our phones for everything today. 
Over the last decade (ish) iSpy has continued to roll out new features and improvements.  Some don’t like the changes and occasional issues however I use the opportunity to provide feedback and see their willingness to experiment as a strength. These guys are working hard to get the best tool in our hands. 

Thanks for making our jobs easier.

### 5/5 — Reliable

*2024-08-29*

Excellent app. Best one out there.

### 5/5 — Best response app I’ve seen and used to date

*2024-06-12*

This app has been so beneficial to our agency and works amazing! The interface is easy to use and work with. The ispy team has been great to work with when anything has been needed.

## Frequently asked questions about iSpyMobile

### What does iSpyMobile do?

iSpyMobile provides first responders with live, constantly updating data and information essential for successful emergency responses. It supports agencies like fire, police, and EMS with features such as call notifications, location tracking, and mapping.

### What are the key features of iSpyMobile?

Key features include call notifications, detailed call information, real-time call location, map layers, address history, directions, and the ability to indicate responding status. It also offers apparatus-specific features like AVL and personnel tracking.

### Is iSpyMobile free to use?

While the application itself may be free to download, an iSpyFire account is required to use it. This suggests a freemium model where the core functionality is accessible with an account, potentially with additional paid features or services.

### What devices is iSpyMobile compatible with?

The provided description does not specify exact device compatibility. However, as a mobile application, it is designed for use on smartphones and tablets that can run such software, likely supporting both iOS and Android operating systems.

### How does iSpyMobile handle battery consumption?

iSpyMobile has been designed to use GPS and other sensors sparingly to minimize battery drain. The app primarily relies on location data when responding to a location or creating a new one, with continuous checking only occurring when an apparatus is in AVL mode.

## Version history (last 5 releases)

### 2.3.0 — 2026-08-10

Bug fixes

### 2.2.9 — 2026-06-13

Update OSM base
Stop back swipes to ease map navigation
More radio progress
AVL on/off option
Fix for the events loading issue
Bug fixes

### 2.2.8 — 2026-05-26

CarPlay added
Apple Watch companion app added
Add users to apparatus returned
New call notification tap opens into call details
Watermark option by agency
More radio progress
OSM map fixes
ESRI map fixes
Bug fixes

### 2.2.7 — 2026-04-13

Open Street Maps
Start coordinator added
Calls list and calls detail loading improvements 
Bug fixes

### 2.2.6 — 2025-12-11

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*