# Istanbul Airport — Flights & Services

> Istanbul Airport app for flights, services, navigation, and loyalty program. (iPhone/iPad app by IGA HAVALIMANI ISLETMESI ANONIM SIRKETI.)

- Source: https://appshunter.io/ios/app/istanbul-airport/id1440706986 (this page in markdown: same URL + `.md`)
- Developer: [IGA HAVALIMANI ISLETMESI ANONIM SIRKETI](https://appshunter.io/developer/1440706985)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.60/5 from 307 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 191 MB
- Languages: American English, French (France), German (Germany), Russian, Chinese (Simplified, China), European Spanish, Turkish
- Released: 2019-01-16
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/istanbul-airport/id1440706986/reviews.md

## What is Istanbul Airport?

A Comfortable Airport Experience with the Istanbul Airport Mobile App!
The Istanbul Airport mobile app aims to give you an unforgettable experience by starting off your flight journey in the digital world. With the app, trying to figure out how long it will take to get to the airport, spending minutes to find a specific location you are looking for at the airport or getting bored waiting becomes now a thing of the past. In this app, you will find all the services that will enable you to spend every minute of your time at the airport with pleasure and comfort!
Discover various advantages with the MyIST Loyalty Program, exclusive for Istanbul Airport mobile app members. Download the app now and benefit from the privileges!
Our mobile app is at your service with 7 language supports, including Turkish, English, Spanish, French, Russian, German and Chinese.
 Home to Airport 
You can use the “Home to Airport” section of the app to see the estimated travel time from your location to the airport. The Istanbul Airport mobile app draws you the best route to take and enables you to connect to map navigation. 
Transportation
You can use app to view all available transportation options and fare schedules to the airport, including public transport and intercity tourism companies. The same section enables you to view the vacant parking spaces in the car park, locate your car with license plate information, pay your iGA parking fee and call in the airport valet.  
Flights
You can track all details about your flight on the İstanbul Airport mobile app, view the airport ticket offices on the map, filter flights by date, use the Flight Tracker to track your loved ones’ flights, enter your gate number and flight information to easily find your gate and receive flight-specific notifications.
Services
The Istanbul Airport mobile app enables you to find the ticket offices and check-in counters in a blink and view the banks, ATMs, exchange offices and tax return offices for your financial transactions. You can use the same section to view vacant floors of the airport car park and find the valet drop-off and pick-up points.  
 Points to Discover  Start discovering the joys of traveling at the airport with the Istanbul Airport mobile app! You can use the Discover section to explore the famous stores at the airport, food & beverage areas, special exhibitions you can visit while waiting for your flight, airport hotels, and all the details about anything before, during or after your flight.
 Airport Map
The map on the Istanbul Airport mobile app shows all the important points in Istanbul Airport. You can use the airport map to find the passport control, baggage claim and security checkpoints.
On the map, you can find the nearest Starbucks for a cup of coffee to accompany the joy of your day, visit Simit Sarayı, HD İskender, Burger King, Old Bazaar and many more for a delicious meal, and stop by popular stores like Beymen Club, Boyner, D&R, Swarovski and Altınyıldız to buy souvenirs and gifts for yourself and your loved ones.    
 iGA Pass
You can benefit from mass passenger services like Airport Shower, Left Luggage, Sleepod and Luggage Wrap to start enjoying your trip from the moment you set foot in the airport via İGA Pass.  With the premium packages, you can take your comfort to a whole new level with services like Fast Track, Lounge, Buggy, Meet & Greet, iGA Valet and Airport Parking. You can soak up the many options in iGA Lounge from free massage service to rich buffet station options, make queuing at checkpoints a thing of the past with iGA Fast Track and get to your boarding gate with a comfortable iGA Buggy ride.

## Key features

- Flight tracking and notifications
- Airport map with points of interest
- Transportation options and parking info
- Service and shop discovery
- MyIST Loyalty Program
- Multi-language support

## What do users think of Istanbul Airport?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly interface
- 🗺️ Easy navigation and maps
- ✈️ Real-time flight updates
- 💡 Helpful for finding gates
- ✅ Simplifies travel experience
- ❤️ Makes travel less stressful
- 💯 Best app in its category
- ✨ Great app with elegance
- 🌟 Invaluable tool for travelers
- ✅ Core functionalities are strong
- 💖 Incredibly useful
- 🚀 Smooth and intuitive experience
- ✅ Must-have for Istanbul travelers
- 👍 Great job developers
- ✅ User-friendly design
- 💯 Enhances travel experience
- ✅ Caters to transportation needs
- ✅ Easy to use
- ✅ Amazing user interface
- ✅ Layover made easy
- ✅ Helpful tool for airport travelers
- ✅ Stress-free experience
- ✅ Fantastic for navigation
- ✅ Mobile payment for parking
- ✅ Remembers car location
- ✅ Supports multiple languages
- ✅ Explores airport services
- ✅ Unique features
- ✅ Accessible
- ✅ Highly recommended
- ✅ Best for layovers
- ✅ Great for frequent travelers

**Cons**

- 🐌 Slow to respond
- 🐛 App could be better
- 🐛 App performance issues
- 🐛 Annoying dynamic island issue
- 🐛 App is just bad
- 🐛 Nothing working
- 🐛 White screen on IGA Pass
- 🐛 Battery drainer in the background
- 🐛 Not working after last update
- 🐛 Not helpful
- 🐛 Terrible app
- 🐛 Screen keeps freezing
- 🐛 Pages not loading
- 🐛 Awful app
- 🐛 Helpline could not help
- 🐛 Login doesn't work
- 🐛 Password reset issues
- 🐛 Map is hard to use
- 🐛 Map not working
- 🐛 Sign up fails
- 🐛 Spurious notifications
- 🐛 No Russian language support
- 🐛 Only English and Turkish language
- 🐛 Useless app
- 🐛 Worst app ever
- 🐛 Slow app
- 🐛 Doesn't work on older iPhones
- 🐛 Doesn't work without WiFi
- 🐛 WiFi issues
- 🐛 No service in Istanbul airport
- 🐛 Buggy service hard to locate
- 🐛 No clear signs for buggy service
- 🐛 Ushers speak little English
- 🐛 No electric gate service
- 🐛 No contact info
- 🐛 App full of bugs
- 🐛 Pass fee charged, not visible in app
- 🐛 Only 1 hour WiFi
- 🐛 Customer experience zero
- 🐛 English to Turkish language change issue

**Commonly reported bugs**

- White screen when tapping IGA Pass
- Battery draining in the background
- App not opening after last update
- Unable to register/sign up
- Login not working
- Password reset not working (SMS/email not sent)
- App thinks password is not filled in during login
- Map is hard to use, change scale, find desks
- Map of airport not working
- Sign up fails to move to the next step
- Spurious notifications received
- App doesn't work on iPhone 6 with iOS 12.4 (only shows picture)
- App doesn't work without WiFi
- WiFi issues (redirects to login page, inaccessible from outside Turkey)
- Internet too slow for WiFi download
- No service in Istanbul airport for buggy service
- App full of bugs and slow
- Pass fee charged, but not visible in app
- Unable to change language from Turkish to English

**Most requested features**

- Add more Istanbul landmarks and make them change quickly
- Fix dynamic island issue
- Add faucet for drinking water
- Improve app performance
- Add Russian language support

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/istanbul-airport/id1440706986/reviews.md

### 2/5 — Drains your battery

*2026-08-08, version 2.2.20*

Useful app but drains your battery in the background. I have a new phone and the battery typically lasts 2 days.  I was surprised to find my phone out of battery at the end of our transatlantic flight despite not using it much. When I charged it later and turned it back on, I saw that Istanbul Airport app used 40% battery in background! Luckily we were able to call an Uber with my husband’s phone. A travel app draining your battery during the travel is a deal breaker!

### 1/5 — battery usage

*2026-07-05, version 2.2.20*

The Istanbul Airport app is using an excessive amount of battery in the background—around 20% of my daily battery usage—even when I’m not actively using it. It appears to be running continuously for some reason. Please investigate and optimize the app’s background activity. This level of battery drain is unacceptable.

### 5/5 — اسطنبول

*2026-05-31, version 2.2.19*

برنامج ولااروع

### 4/5 — Helpful app

*2026-01-09*

Great this app exists, but it could be much better. It is great you can pin favorite flight and see all the updates. Anyway thanks.

### 5/5 — good

*2025-12-23, version 2.2.14*

good

### 5/5 — Airport

*2025-12-08, version 2.2.13*

The best one number 1 in the world

### 3/5 — Faucet

*2025-09-30, version 2.2.12*

There is no faucet to drink or fill our water bottle next to the restrooms. In America every airport has a faucet next to the restrooms. What a shame for Turkey.

### 5/5 — S

*2025-06-04, version 2.2.9*

Very helpful

### 4/5 — good app, but could be better

*2025-06-03*

Hi, when i load the app it shows IST airport statue, but could you add some more Istanbul landmarks there and make them change quickly. also i have a dynamic island in my iphone 15 that shows the navigation icon when i exit the app, to remove it? i have to close the app itself. it's annoying. please fix it soon.

**Developer response:** Hello,
Thank you for your kind feedback. Istanbul Airport’s first priority is to ensure customer satisfaction. All your suggestions will be taken into consideration by our technical team. Please keep sharing your suggestions with us. 
Have a nice day.
iGA Digital Business Development Team

### 2/5 — Slow

*2025-05-23, version 2.2.9*

It’s very slow to respond. You have to be really patient.

## Frequently asked questions about Istanbul Airport

### What does the Istanbul Airport app do?

The app provides a comprehensive airport experience, offering flight tracking, airport navigation, transportation information, and details on services and amenities. It aims to make your journey through the airport more comfortable and efficient.

### What are the key features of the Istanbul Airport app?

Key features include real-time flight tracking, an interactive airport map to locate services and shops, information on transportation options to and from the airport, parking availability, and the MyIST Loyalty Program for exclusive benefits.

### Is the Istanbul Airport app free to use?

Yes, the Istanbul Airport app is completely free to download and use. There are no charges for accessing its features or for the MyIST Loyalty Program.

### What languages does the Istanbul Airport app support?

The app offers support in seven languages: Turkish, English, Spanish, French, Russian, German, and Chinese, making it accessible to a wide range of international travelers.

### How can the app help me find my way around the airport?

The app features an airport map that highlights important locations such as passport control, baggage claim, security checkpoints, as well as shops, restaurants, and other services. This allows you to easily find your way to your gate or any other destination within the airport.

## Version history (last 5 releases)

### 2.2.20 — 2026-06-12

General bug fixes and improvements have been implemented.

### 2.2.19 — 2026-05-15

General bug fixes and improvements have been implemented.

### 2.2.18 — 2026-04-28

General bug fixes and improvements have been implemented.

### 2.2.17 — 2026-03-23

General bug fixes and improvements have been implemented.

### 2.2.16 — 2026-03-02

General bug fixes and improvements have been implemented.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*