# İstanbulkart - Dijital Kartım > Digital public transportation card management and top-up for Istanbul. (iPhone/iPad app by BELBIM ELEKTRONIK PARA VE ODEME HIZ.A.S..) - Source: https://appshunter.io/ios/app/istanbulkart-dijital-kartm/id1352307391 (this page in markdown: same URL + `.md`) - Developer: [BELBIM ELEKTRONIK PARA VE ODEME HIZ.A.S.](https://appshunter.io/developer/1352307390) - Category: Finance - Price: Free - Rating: 2.59/5 from 211 App Store ratings · 111 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 51 MB - Languages: English, Turkish - Released: 2018-05-20 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/istanbulkart-dijital-kartm/id1352307391/reviews.md ## What is İstanbulkart? İstanbulkart Mobil, which creates the opportunity to have İstanbulkart with you at any time by moving the physical card to digital, has been renewed. While İstanbulkart Mobil is becoming more user-friendly, it renewed its design with the concept of “İstanbul Loves You” and became suitable for its new brand identity. BELBİM AŞ completes its image transformation by renewing İstanbulkart Mobil with the concept of “istanbul Loves You” and presents istanbulkart Mobil to the taste of İstanbulites with a more user-friendly design. Special discounts and campaigns are also offered to mobile users while the design and identity of the renewed İstanbulkart Mobil are being renewed. Thanks to this version, with İstanbulkart Mobil; • İstanbulkart balance and subscription top up • Balance and subscription top up to digital card • Login with face and fingerprint • Renewed login process • HES code matching • İstanbulkart visa • Performing an instruction for the card with NFC • Follow up of the processes of participating in campaigns and receiving rewards have become easier. Through the new mobile application, users can see the nearest transportation and non-transportation payment and top-up point where İstanbulkart is valid. ## Key features - Digital card management - Balance and subscription top-up - Face and fingerprint login - HES code matching - NFC card operations - Campaign and reward tracking - Find nearby top-up points ## What do users think of İstanbulkart? Overall sentiment: negative **Pros** - 🚀 Lightning-fast load times - 🔒 Robust security features **Cons** - 🐛 Frequent crashes and bugs - 💳 Doesn't work with non-Turkish phone numbers or IDs - 🤔 Confusing user interface - 💰 Unnecessary fees and charges **Commonly reported bugs** - App crashes on launch after recent updates - Fails to recognize valid ID and phone number inputs - Inconsistent performance across devices **Most requested features** - Ability to transfer balance between cards - Detailed usage history and notifications - Support for international users ## Recent user reviews (10 of 111) All indexed reviews: https://appshunter.io/ios/app/istanbulkart-dijital-kartm/id1352307391/reviews.md ### 1/5 — ... *2025-03-12, version 5.1.2* Bir uygulama uğruna ya Râb ne trenler,otobüsler,vapurlar kaçıyor ... ### 1/5 — Masraf karşılığında ücret alınması *2025-03-11, version 5.1.2* Bir Bankacı olarak kart dolumda masraf ücreti almanız kabul edilemez. Bizim bakiyemizi kullanıp döner sermayeden para kazanıyorsunuz ayrıca ek ücrette alıyorsunuz bu hukuksuzdur. Hak hukuk diyen koskoca İİB bu gibi hukuksuzluk yapması utanç verici ### 1/5 — Uygulama Bug *2024-08-27, version 5.0.0* Kartlarım arası transfer yapmak istiyorum. Bunu yapmak için benden sistem doğrulama istiyor. Doğrulama esnasında haddinden fazla veri talep ediyor. Siz bu verileri güvenle saklayabileceğinize inanıyor musunuz? Şahsen ben inanmıyorum, infrastructure tarafında ne kadar kötü işleriniz olduğunu da biliyorum. Hadi bunları geçelim uygulamaya gelelim. Kimlik tarama aşamasına gelindiğinde uygulamadan atıyor. Hep yapıyor bunu. Nasıl ilerleyeceğiz? Web'te istemediğiniz verileri mobilde neden istiyorsunuz? Demek ki bakiye aktarmak için lazımda değil veriler. Ayrıca bakiye neden dijital karttan diğerlerine aktarılıyor, kartlardan dijital e de aktarılmalı. ### 1/5 — Hesabı onaylayamıyırum *2024-08-21, version 4.0.4* Kimliğin arka yüzünü okuyamıyorum, geri de çıkılamıyor. ### 1/5 — Allah belanızı versin *2024-08-02, version 4.0.4* 2025 arefesinde, dünyanın en büyük belediyesinin beş para etmez uygulaması doğru çalışmıyor. Hesap doğrulaması yaparken hepten sapkın davranışlar yapıyor. ### 1/5 — Kimliğimin arka yüzünü algılamıyor *2024-07-13, version 4.0.4* Kesinlikle kimliğimin arka yüzünü algılamıyor, ne yaptıysam algılamıyor. Bu sorunla alakalı birçok kez aradım, destek talebi açtırdım ama asla sorunumu çözmediler. Çözüm olarak uygulamadaki sorunu çözmek yerine dalga geçer gibi Kadıköy, Karaköy kart başvuru merkezlerine yönlendiriyorlar. Hayatımda gördüğüm en kötü uygulamalardan biri. ### 1/5 — Adım adım kötüleşen uygulama *2024-06-26, version 4.0.4* Güncelleme aldıkça çalışmayan ve eskisinden daha beter bir aplikasyon oldu. Halbuki beklenti basit. Kartlarımı görüntüle ve bakiye yükle. Bitti. ### 1/5 — Vasat uygulama *2024-06-26, version 4.0.4* Ödeme talimatı almaz, kimlik ve hesap doğrulama yapmaz. Bu kadar berbat bir uygulamayı yapmak gerçekten tebriği hak ediyor ### 1/5 — Hesap doğrulama kimlik arka yüzeyini okumuyor *2024-03-28, version 4.0.3* Hesap doğrulama adımında kimliğin ön yüzeyini okuyor fakat arka yüzeyini hiçbir şekilde okumuyor ### 1/5 — Hesap Onaylama Hata *2024-03-05, version 4.0.2* 16.02.2024 Tarihinden bu yana Hesap Onaylama adımlarının hepsini geçip, kimlik arka yüzü kısmında takılıp kalıyor. Talep şikayet bırakmama rağmen IOS uygulamanızı bir türlü bu hatadan kurtaramadınız. Keşke hayata geçirmeden önce biraz geliştirseydiniz. ## Frequently asked questions about İstanbulkart ### What does the İstanbulkart Mobil app do? The İstanbulkart Mobil app allows you to digitize your physical İstanbulkart, manage your card's balance and subscriptions, and access special discounts and campaigns. It simplifies top-up processes and provides easy access to your transportation card information. ### What are the key features of the renewed app? The renewed app offers features like topping up your İstanbulkart balance and subscriptions, logging in with face and fingerprint, HES code matching, and performing card operations via NFC. You can also easily follow campaign participation and rewards. ### Is the İstanbulkart Mobil app free to use? Yes, the İstanbulkart Mobil app is free to download and use. There are no upfront costs associated with the application itself. Any costs incurred would be for topping up your transportation card balance or subscriptions. ### How can I top up my digital card? You can top up your digital card's balance and subscriptions directly through the İstanbulkart Mobil app. The app also helps you find the nearest transportation and non-transportation payment and top-up points where İstanbulkart is valid. ### Who is this app for? This app is designed for anyone who uses public transportation in Istanbul. It's particularly useful for residents and regular commuters who want a convenient way to manage their İstanbulkart, check balances, top up, and take advantage of special offers. ## Version history (last 5 releases) ### 3.2.0 — 2023-11-08 Happy 100th anniversary of the Republic of Türkiye! Due to legal requirement, login process with fingerprint and Face ID has been stopped. User experience and performance improvements have been made. ### 3.1.9 — 2023-10-25 Happy 100th anniversary of the Republic of Türkiye! Due to legal requirement, login process with fingerprint and Face ID has been stopped. User experience and performance improvements have been made. ### 3.1.8 — 2023-09-01 We continue to add new functions to Istanbulkart Mobile for you. In this version; - Instant Limit Introducing Instant Limit, never worry about insufficient balance again! If your Digital Istanbulkart balance is running low during your journey, it automatically completes the missing amount for your trip, up to 15 TL in one go. Make sure to switch on the Instant Limit on your digital card page today! - User experience and performance improvements have been made. ### 3.1.7 — 2023-06-27 We continue to add new functions to Istanbulkart Mobile for you. In this version; - Introducing adaptive brightness for QR screen. Digital QR transitions are now faster! - We have enhanced the password recovery screen. - When your digital QR codes are depleted, you will now be redirected to the app login. - User experience and performance improvements have been made. ### 3.1.6 — 2023-05-05 We continue to add new functions to Istanbulkart Mobile for you. In this version; -Automatic TL top-up When your Istanbulkart, whether physical or digital, falls below a certain amount that you have determined, you can create an automatic TL (Turkish Lira) top-up instruction by choosing the loading amount that you have determined. -Display of unsuccessful entries You will now be able to view your unsuccessful attempts to enter the application on your homepage. - User experience and performance improvements have been made. ## Apps similar to İstanbulkart | App | Rating | Price | Category | | --- | --- | --- | --- | | [Yapı Kredi Mobile](https://appshunter.io/ios/app/yap-kredi-mobile/id458627086) | 4.8 (6,892) | Free | Finance | | [Akbank Mobile](https://appshunter.io/ios/app/akbank-mobile/id560516360) | 4.8 (6,834) | Free | Finance | | [VakıfBank Mobil Bankacılık](https://appshunter.io/ios/app/vakfbank-mobil-bankaclk/id853569450) | 4.8 (2,113) | Free | Finance | | [Maximum Mobil](https://appshunter.io/ios/app/maximum-mobil/id957789062) | 4.6 (277) | Free | Finance | | [Paycell - Digital Wallet](https://appshunter.io/ios/app/paycell-digital-wallet/id1198609962) | 4.7 (799) | Free | Finance | | [Ziraat Mobil](https://appshunter.io/ios/app/ziraat-mobil/id885993234) | 4.8 (23,445) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*