# iSURVEY - Offline Survey Forms — user reviews > 62 indexed App Store user reviews of iSURVEY by Contact Software Limited, rated 3.30/5 from 7 ratings. - Source: https://appshunter.io/ios/app/isurvey-offline-survey-forms/id341427957/reviews - App overview in markdown: https://appshunter.io/ios/app/isurvey-offline-survey-forms/id341427957.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (17 of 62) ### 4/5 — Good app just one bug *2024-01-04, version 2.14.42* Easy to use app have been using it for years would be t stars if it did not randomly crash now and then during a survey we do a lot of surveys so this is a really small issue but seems to have increased lately would be great if this could fixed ### 4/5 — Great *2017-06-27, version 2.13.16* Great app for collecting survey information in the field and even offline. Also great support from developers and easy to follow instructions. Would be great to see an online version as well. ### 5/5 — Works Great! *2016-07-05, version 2.13.0* We use this on 4 ipads. It works great every time. ### 5/5 — Project Manager *2016-01-22, version 2.12.13* iSurvey fit the bill for exactly what we needed in the field. Easy to set up and administer. Highly recommend. ### 5/5 — iSurvey *2015-12-02, version 2.12.13* This app has been a great tool for our field evaluations and feedback. We've especially appreciated the availability of support and openness to feedback - making improvements along the way! ### 5/5 — Writers Festival *2015-11-30, version 2.12.13* Excellent product for surveying visitors to our festival. Used volunteers phones and tablets and easy to analyse results. ### 5/5 — Simple to use and effective *2015-09-19, version 2.12.10* Programming surveys is extremely easy to do, even with no programming experience. No code is required and they have just about every question type you need for robust surveys. Most importantly, this does not crash and there are no surprises when fielding, it does what it is supposed to. More advanced programming such as piping and branching from multiple response questions would make this App even better. I've tried other offline survey software / apps and while the cost was about 10-15 times this one, they boasted more functionality, which they did have, but the surveys would crash and the data would have errors. It was a relief to go back to using iSurvey. ### 5/5 — Student *2015-09-15, version 2.12.10* Amazing program. Lots of flexibility. Staff is very helpful and answers questions very promptly. ### 5/5 — Great APP support *2015-07-28, version 2.12.9* Thanks for the quick response to my question. ### 5/5 — Easy to use *2015-06-01, version 2.12.8* I have really enjoyed this app. I am working on my dissertation in another country and was not done when I was scheduled to leave. I was able to download the survey on my assistants droid tablet even though I had been running it on Mac products. It worked great! Also, downloading the information is super easy and when the surveys are collected and uploaded in the other country I can get the results online immediately. It has been very helpful and I will recommend this app to all of my colleagues and anyone else I know of that is conducting surveys. The price is a little high, but you can get a nonprofit discount if you are in the education field! ### 5/5 — Quick, easy and got the job done! *2015-05-20, version 2.12.8* Was a great survey app. Easy to set up and install on my phone. Had all the results emailed to me once they were submitted. Got the job done! ### 5/5 — Reliable and great support *2015-05-18, version 2.12.8* We've used this app for a number of years, mostly for it's offline data collection capabilities. It has never let us down and on the rare occasion that WE have made a mistake the support has always been there to help us out. A* ### 5/5 — Awesome app *2015-05-04, version 2.12.7* I have used this app on multiple studies… never fails to impress. ### 5/5 — Can’t go wrong *2015-04-21, version 2.12.6* Great app! There are many apps available for surveying, but this is definitely the best that I’ve yet worked with. Easy to use interface, plenty of different options for questions and survey designs. Most importantly, the customer service that you get using this app can’t be beat. The team at iSurvey have always responded within hours to any queries or problems that we’ve had while using the app. Considering that these small problems can often compromise data collection and survey design, I’m happy to give this app and the iSurvey crew a 5 star rating. ### 5/5 — Great app and reasonably priced *2015-03-02, version 2.12.4* Great flexibility and instructions. Pity you can't also complete questionnaires online ### 4/5 — Survey user *2015-02-03, version 2.12.2* This is the real deal. A very intuitive portal to design simple or complex surveys that really works on all your iOS devices. Love the kiosk mode. Reporting function exceptional. If it could allow users to customise the welcome and finish screen even more that would be great. ### 2/5 — Researcher *2015-01-12, version 2.12.2* Use with caution - this app requires many program settings to be adjusted by the users which can create field issues - e.g. I fielded a multi-language survey only to find out after it was launched that the data could not be download in a numeric format (so all the languages could be aggregated) because a separate setting for each individual question was not 'turned on', which created a huge mess for the analysis. ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely expensive. *2025-02-18, version 2.15.4* Software is free but useless until you create an account on their web site. The it’s a very pricey per month fee to use. ### 1/5 — Issue with IOS when collecting email addresses *2019-09-11, version 2.14.14* I have been using this program for 3+ years without issue. However there is a glitch when users are taking survey on iOS device. If asking for email the program does does record answer when user hits “done” instead of next. Even if question is required user skips q and program does not record answer. There is NO way to contact anyone from this company making it impossible to get any assistance. ### 1/5 — Impossible to use *2017-03-22, version 2.13.11* Sadly I cant access my survey And paid usd 587 ### 1/5 — Only a trial run *2014-08-20, version 2.11.26* The monthly fees are outrageous. ### 1/5 — Pay if you want entries *2013-07-24, version 2.10.7* Model is pay for the number of months you want to use / entries to receive. Miss leading ### 1/5 — Too expensive *2013-01-04, version 2.10.2* It is really useful but they let you set up everything thinking it is all free, but at the end you gotta pay. Don't get me wrong, I really liked it, but it is just toooooooooooo expensive ### 1/5 — False advertisement *2012-10-10, version 2.8.3* This app is NOT free. You spend a ridiculous amount of time to build the survey and then you're asked to pay up! Don't waste your time downloading this app. ### 1/5 — Free ?? *2012-05-23, version 2.7.1* It isn't really free you have to have a account with them which costs! ### 1/5 — One Word: CRAP!  *2012-01-07, version 2.6.2* Well I can't download surveys it freezes from time to time so...  ### 1/5 — what the heck? *2010-01-18, version 0* this is the most pointless piece of junk ever! ## Most praised reviews (10 highest-rated) ### 5/5 — Superb surveys *2020-09-25, version 2.14.27* I use this for my job, and it works wonderfully. It’s got some nice time saving features- the ability to swipe back and forward between questions, and the ability to select an answer from a drop down list using just a few letters. I’ve never had any problems with this app. ### 5/5 — Exelent survey app *2019-07-17, version 2.14.9* I have been using these app to run several surveys for our clients. It’s incredibly easy to use and the fact that the field team can use their own phones its even better. Not just that but costumer service is fantastic. Highly recommended. Easy to use and affordable, best option out there by far! ### 5/5 — Great tool for data capture and a business resource *2019-01-22, version 2.13.23* This app is great and the functionality it brings has proved so beneficial to both my role and organisation. Managing the content through the website is straightforward and can be changed and amended as and when necessary is no time at all and at zero cost. The backup support offered is first class and the speed of response is excellent which is just what you need when you have a large team out in the field. In summary, I wouldn’t be without this now and the more it’s being used in the organisation the more opportunities we are finding to use it elsewhere it is that useful. ### 5/5 — Great for trade shows *2018-08-20, version 2.13.23* We use iSURVEY to capture leads at our trade shows because we don’t need an internet connection. Our shows are in locations that wifi is expensive and not always reliable and this gives us the ability to capture all day and then upload when we have service. It’s easy to install and simple to use and our salespeople love it. ### 5/5 — Most reliable, flexible, cost-effective and responsive field tool *2018-06-19, version 2.13.23* As a specialised behaviour research company we require options for data collection that adapt to innovative methodologies. After extensive review of competitors offerings we were early adopters of iSURVEY because it enabled responsiveness for tool refinement in field (and from home base) with sophisticated design choices and detailed analysis options. We have used it successfully with highly trained staff and relatively inexperienced crew who we were training. Indeed we have been proud to pass on completed questionnaires to our clients confident in the accessibility of the tool for them to use. Minor criticisms are the time between moving question choices into position (often due to internet speeds) and sometimes having too much detail about survey administration time in analysis spreadsheets. The team at iSURVEY stands in front and behind their product and they have resolved quickly .....many urgent matters resulting from infield contingencies in CBD rural and remote settings in Australia and NZ ...in a timely, friendly, personable and professional manner. I have complete confidence in recommending this tool. R.Curnow Director Social Research, Community Change. ### 5/5 — Muy recomendable *2017-07-11, version 2.13.16* Excelente aplicación. Fácil de utilizar. ### 5/5 — Excellent *2017-03-29, version 2.13.12* Really a very good survey platform, highly recommend, very flexible and functional. Well done. ### 5/5 — Mr *2017-01-09, version 2.13.8* A simple and easy to use survey app, has been a real solution for our organisation. Allows us to evaluate the many services that we offer in settings where there is no wifi. Easy upload interface which can connect multiple devices. Very effective. ### 5/5 — AHoward *2016-11-03, version 2.13.7* This app was great! Easy to create a survey, easy to use, and the product looked great. I used this for the second time for a class project and could not be happier. Once again I needed something students could use without wifi and then upload data later. No problems at all with the survey or with uploading/downloading data. The response from users was amazing too... many asked about the app and commented about how easy it was and fun too! Once again Tech support was amazing! They remembered me from 4 years ago and provided the same great support. A huge thank you for all of the support! Highly recommend this app....does everything it says it does and does it very, very well! Looking forward to using it again and again! ### 5/5 — Extremely useful *2016-09-06, version 2.13.3* Highly recommended, has GPS location for surveys, is a great tool for political polls and other initiatives. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-14.*