# IT-Connect

> IT support platform for ticket creation, chat, and issue tracking. (iPhone/iPad app by DESKDAY, Inc.)

- Source: https://appshunter.io/ios/app/it-connect/id6478995759 (this page in markdown: same URL + `.md`)
- Developer: [DESKDAY, Inc](https://appshunter.io/developer/1717558292)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 56 MB
- Languages: English
- Released: 2024-03-10
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/it-connect/id6478995759/reviews.md

## What is IT?

DeskDay IT-Connect is a groundbreaking IT support tool to enhance your support experience. IT-Connect offers an intuitive, privacy-centric platform for all your IT needs, providing round-the-clock access to resolutions and tech support.
Features include:
* 3-click Ticket Creation
* Direct Chat Support
* Transparent Ticket Tracking
* Addressing IT Issues.

More than just an app; it’s your gateway to a streamlined, stress-free IT experience. Add IT-Connect as your personal app to begin. IT-Connect is intended to support users who are registered under DeskDay. Please visit deskday.com to gain access. Please reach out to support@deskday.ai for additional assistance.

## Key features

- 3-click Ticket Creation
- Direct Chat Support
- Transparent Ticket Tracking
- Addressing IT Issues
- Privacy-centric Platform
- Round-the-clock Access

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/it-connect/id6478995759/reviews.md

### 5/5 — This will change customer support forever.

*2024-09-15*

DeskDay is changing the game for small MSPs with how they support their customers and endusers.  Faster and more direct support will help the MSP and customer see what is actually being done. IT-Connect keeps request and issues in one place. (no more need to go back through emails, text and phone calls to correctly bill your customers) Very glad my team found DeskDay.

## Frequently asked questions about IT

### What is IT-Connect?

IT-Connect is a productivity app designed to enhance your IT support experience. It offers features like quick ticket creation, direct chat support, and transparent ticket tracking for efficient issue resolution.

### How do I get started with IT-Connect?

To use IT-Connect, you must be registered under DeskDay. Visit deskday.com to gain access and then add IT-Connect as your personal app.

### Does IT-Connect offer direct chat support?

Yes, IT-Connect provides direct chat support, allowing you to communicate with IT professionals in real-time for faster assistance with your issues.

### What devices does IT-Connect support?

IT-Connect is available on iPhone and iPod devices, offering a convenient way to manage your IT needs on the go.

### How often is IT-Connect updated?

The latest version of IT-Connect is 1.1.9, and it was last updated on May 15, 2026. This indicates a commitment to ongoing development and improvements.

### What is the age rating for IT-Connect?

IT-Connect has an age rating of 17+, suggesting it may contain content or features more suitable for mature users.

### Is IT-Connect free to use?

Yes, IT-Connect is available for free. There are no in-app purchases or advertisements mentioned, making it a completely free tool.

### Where can I get additional assistance with IT-Connect?

For any further assistance or questions regarding IT-Connect, you can reach out to the support team at support@deskday.ai.

## Version history (last 5 releases)

### 1.1.9 — 2026-05-15

Add participants to tickets to keep the right people in the loop
Bug fixes and general improvements

### 1.1.8 — 2026-03-09

In this update we've addressed various bugs to improve the overall stability and user experience.

### 1.1.7 — 2026-01-29

In this update we've addressed various bugs to improve the overall stability and user experience.

### 1.1.6 — 2026-01-14

In this update we've addressed various bugs to improve the overall stability and user experience.

### 1.1.4 — 2025-12-25

In this update we've addressed various bugs to improve the overall stability and user experience.

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## More apps by DESKDAY, Inc

- [DeskDay](https://appshunter.io/ios/app/deskday/id6686398679)

All apps by DESKDAY, Inc: https://appshunter.io/developer/1717558292

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*