# iTEAR100 — iTEAR Setup and Management App

> Setup and management app for the iTEAR100 prescription medical device. (iPhone/iPad app by olympic ophthalmics inc.)

- Source: https://appshunter.io/ios/app/itear100/id1554459412 (this page in markdown: same URL + `.md`)
- Developer: [olympic ophthalmics inc](https://appshunter.io/developer/1523937801)
- Category: Medical
- Price: Free
- Rating: 2.83/5 from 12 App Store ratings · 7 written reviews indexed
- Age rating: 17+
- Requires: iOS 11.0 · 9 MB
- Languages: English
- Released: 2021-12-21
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/itear100/id1554459412/reviews.md

## What is iTEAR100?

The iTEAR100 setup and management app allows control of the iTEAR100  device to download prescriptions and upload usage history.  iTEAR100 is a prescription medical device cleared by FDA for marketing

## Key features

- Download prescriptions
- Upload usage history
- Manage iTEAR100 device
- FDA-cleared device integration

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/itear100/id1554459412/reviews.md

### 1/5 — Awful customer service

*2025-11-01*

There is literally no one to ask for help. You purchase a subscription, it didn’t upload, the support link lead to an empty website, is Gower the Internet for possible contact emails, you send them, no one responds.  Device itself actually works with the company seems to be in a shambles.

### 1/5 — Doesn’t work

*2024-11-17*

It doesn’t work.

### 5/5 — Good

*2024-08-04*

Had issues with login but contacted support. They’re kinda slow took them 2 days to fix my problem but in the end it worked and I’m using the device for only two days now. At first I doubted the usefulness of it but on day two at just one minute of putting the device on my nose I can see the tear film on my eye it makes so I think it actually works

### 1/5 — Bad

*2024-08-01*

This app is terrible don’t waste your money

If you’re gonna have a mediocre app with zero customer support you might as well have the device work through the web page

### 5/5 — Great Product

*2024-01-04*

The app works fine and the product is fantastic

### 1/5 — Horrible app

*2023-06-28*

Horrible app, customer service is unreachable. Haven't even been able to use the $200 device that costs an additional $30 a month for the "prescription". What a joke.

### 1/5 — TERRIBLE CUSTOMER SERVICE

*2023-02-27*

Don’t waste your time 
I wonder if company is in his garage

## Frequently asked questions about iTEAR100

### What is iTEAR100 used for?

iTEAR100 is a prescription medical device cleared by the FDA for marketing. The associated app allows users to download prescriptions and upload usage history for this device.

### Is iTEAR100 free to download?

Yes, the iTEAR100 setup and management app is available for free download on supported iOS devices.

### What devices does iTEAR100 support?

The iTEAR100 app is compatible with iPhone, iPad, and iPod devices.

### How often is iTEAR100 updated?

The latest version of iTEAR100 was released on November 17, 2023. Updates are provided by the developer, Olympic Ophthalmics Inc.

### What is the age rating for iTEAR100?

iTEAR100 has an age rating of 17+, indicating it is intended for mature users.

### What is the user rating for iTEAR100?

iTEAR100 has an average rating of 2.8 stars based on 12 ratings.

### Does iTEAR100 have ads?

No, the iTEAR100 app does not contain advertisements.

### Can I manage my prescriptions with iTEAR100?

Yes, the iTEAR100 app allows you to download your prescriptions directly to manage your medical device.

## Version history (last 5 releases)

### 1.8.13 — 2023-11-17

Fixes to Text

### 1.8.7 — 2023-06-12

New Feature Changes
Phone sleep is now disabled when connected to a device.
Timeout disconnect now give a generic error message.
Prescription list now shows all available prescriptions, including multiples of equal length.
Devices are now hidden from the scan after not being heard for 10 seconds.
The app will now report any prescriptions found on the device to the server upon connection.
New firmware 1.4.0 is included in this update.

Bugfixes and Security Updates
Fix for a bug with token refresh process. 
Fixed a bug where the inactivity timeout did not tick in the background.

### 1.7.0 — 2022-12-19

Added additional help and training videos

Removed location request gating BLE access

### 1.6.5 — 2022-08-13

Updated device firmware to make intensity change feature easier to use

### 1.6.3 — 2022-07-20

Fixed an issue which prevented login if spaces were inserted after the username

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*
