# iTEAR100 — user reviews

> 7 indexed App Store user reviews of iTEAR100 by olympic ophthalmics inc, rated 2.83/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/itear100/id1554459412/reviews
- App overview in markdown: https://appshunter.io/ios/app/itear100/id1554459412.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Awful customer service

*2025-11-01*

There is literally no one to ask for help. You purchase a subscription, it didn’t upload, the support link lead to an empty website, is Gower the Internet for possible contact emails, you send them, no one responds.  Device itself actually works with the company seems to be in a shambles.

### 1/5 — Doesn’t work

*2024-11-17*

It doesn’t work.

### 1/5 — Bad

*2024-08-01*

This app is terrible don’t waste your money

If you’re gonna have a mediocre app with zero customer support you might as well have the device work through the web page

### 1/5 — Horrible app

*2023-06-28*

Horrible app, customer service is unreachable. Haven't even been able to use the $200 device that costs an additional $30 a month for the "prescription". What a joke.

### 1/5 — TERRIBLE CUSTOMER SERVICE

*2023-02-27*

Don’t waste your time 
I wonder if company is in his garage

### 5/5 — Good

*2024-08-04*

Had issues with login but contacted support. They’re kinda slow took them 2 days to fix my problem but in the end it worked and I’m using the device for only two days now. At first I doubted the usefulness of it but on day two at just one minute of putting the device on my nose I can see the tear film on my eye it makes so I think it actually works

### 5/5 — Great Product

*2024-01-04*

The app works fine and the product is fantastic

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*