# iTech Wearables 2019 — user reviews > 113 indexed App Store user reviews of iTech Wearables 2019 by AX Technologies, rated 1.81/5 from 195 ratings. - Source: https://appshunter.io/ios/app/itech-wearables-2019/id1459065711/reviews - App overview in markdown: https://appshunter.io/ios/app/itech-wearables-2019/id1459065711.md - Rating breakdown: 5★ 29 · 4★ 8 · 3★ 5 · 2★ 8 · 1★ 145 ## What do users think of iTech Wearables 2019? Overall sentiment: negative **Pros** - 👍 Decent functionality - 💡 Potential with updates **Cons** - 🐛 Connectivity issues - 🐛 App crashes/won't open - 🔋 Battery life problems - ⚠️ Unreliable device **Commonly reported bugs** - App crashing on launch - Pairing issues with watch - Syncing problems with phone **Most requested features** - Improve app stability and connectivity - Provide better customer support ## Newest reviews (15 of 113) ### 2/5 — Somewhat useful *2021-02-19, version 1.1.9* I like the watch for the most part. It counts my steps and syncs to the app good which is what I bought it for. My biggest pet peeve is that I can’t see the screen in the sunlight. Some other things I don’t like about it is: the history is not the greatest at saving or reviewing and not all my text messages come to the watch. ### 3/5 — Not connecting *2021-01-16, version 1.1.9* Now that the app is fixed (which is great) It wont let me connect to the watch. ### 1/5 — Unhappy *2021-01-14, version 1.1.8* I just got it yesterday in the mail. I was excited about it because my friend had one last time she came over. I seen hers worked an everything. I decided to buy one well I don’t like it. I can’t get it to synced to my phone I’ve read the manual an watch YouTube videos an nothing. I know a guy he’s a tech nerd he even tried to help me an nothing worked. I emailed the support service so hopefully I’ll get a response back within a couple of days. If not I’m getting my money back. ### 1/5 — iTech Sport *2021-01-13, version 1.1.8* Shuts down immediately unable to open app. ### 1/5 — Does not work *2021-01-13, version 1.1.8* Incredibly disappointed. The app does not even open. I even uninstalled and reinstalled. Will never but anything from this company again. ### 1/5 — Poor product *2021-01-13, version 1.1.8* App won’t open and looking at past reviews it’s been a constant problem dont wast your time ### 1/5 — App won’t open at all *2021-01-13, version 1.1.8* I used to love it until about a month or two ago it just stopped working. I’m so so sad. ### 1/5 — Tiene que actualizar. No funciona *2021-01-12, version 1.1.8* Boricua 2021 ### 1/5 — Waste of your time *2021-01-12, version 1.1.8* The app doesn’t work so don’t bother installing! You have to go to the website. ### 1/5 — Crashes !!! *2021-01-12, version 1.1.8* The app juste crashes I pay the Fitbit I won a good app !! ### 1/5 — App doesn't work *2021-01-12, version 1.1.8* The app is not even working. It shuts down every time I'm trying to open it. Very disappointed ### 1/5 — App won’t open! *2021-01-12, version 1.1.8* I seemed to be having the same problem that other users have experienced with the app not wanting to open! Extremely frustrating as the watch is completely useless without being able to pair the device to your phone. Hope this issue gets resolved soon! ### 1/5 — My App Not Opening *2021-01-12, version 1.1.8* My App Is Not Working Either I’ve Downloaded It Delete It & Download It Agin It’s Still Doin The Same Thing As Before Not Opening Up For Me ### 1/5 — So unhappy *2021-01-11, version 1.1.8* Bought this watch and the app won’t even download waste of my money and time will not get this brand again... ### 1/5 — App won’t open. *2021-01-11, version 1.1.8* The app won’t open. I even down loaded and reinstalled. Did updates.. etc. ## Most critical reviews (10 lowest-rated) ### 1/5 — ;( *2024-04-05, version 1.1.9* this app is terrible, it does literally nothing, I recommend using the itech beta app, it is much better ### 1/5 — Junk *2023-11-26, version 1.1.9* Just purchased this watch yesterday and it won’t pair!! Says it’s connected put not paired and won’t update time or anything!! The app is just as bad!! And have to email to get support?!? What a joke!! How do I get my money back??? ### 1/5 — Had to use this app *2022-07-13, version 1.1.9* The other one which is the newer one doesn’t work and I’m sick of the watch dying and then turning itself on. Just welcome. By. Welcome bye. Welcome. Bye. Like Jesus I wish I had never wasted my money on this watch ### 1/5 — Not connecting *2022-05-18, version 1.1.9* Hi, I bought a Itech sport watch. And every time I try to connect it the app does not find any watch ### 1/5 — Time not staying set *2021-09-09, version 1.1.9* My notifications are working but the time won’t set with my iPhone ### 1/5 — Good until it went bad *2021-04-18, version 1.1.9* Up until the other day I loved this watch now it’s stopped keeping track of any and everything especially my steps.. ### 1/5 — Bad! *2021-04-14, version 1.1.9* If I could give negative review I would. This app AND watch do not work. I bought it about a month ago and have been trying to get it to work. I’ve called the store and they told me they would not help me. I’ve looked online how to set it up and it did not work. I DO NOT recommend this to ANYONE ### 1/5 — Awful App!!!!! *2021-03-31, version 1.1.9* This is ABSOLUTELY THE WORSED APP IVE EVER EVER USED!!! My watch run down so I charged it and now it will not connect, I have spent hours and hours trying everything to reconnect and it won’t. I loved wearing it when it worked but now it’s just useless. I bought a watch from Dollar General that was way better than this!!! ### 1/5 — THE ABSOLUTE WORST *2021-02-11, version 1.1.9* Its so bad i cannot get my dumb watch to connect it keeps saying search for device uggggh and then i tried the new app and same with that it would not even let me click the connect button THE WORST 😡😡😡😡😡 ### 1/5 — Really *2021-01-15, version 1.1.9* This app will not even open and I just bought my iTech sport yesterday. I just want it to work how it is suppose too. FIX THIS ## Most praised reviews (10 highest-rated) ### 5/5 — 🥰 *2022-01-20, version 1.1.9* Eu amo esse app é ótimo e conecta super rápido no meu relógio ⏰ ### 5/5 — good app *2021-04-13, version 1.1.9* its a goood app i didnt have any problems so i thinks its worth a try ### 5/5 — Good app *2021-04-08, version 1.1.9* People keep saying the products are worthless but they are great. I currently use the app and have a sports fitness watch. The app has yet to fail me and is doing great. Keep up the good work ITech. ### 5/5 — So happy! *2021-01-21, version 1.1.9* So so happy! When I got my sport... the app wouldn’t even open... it was updated and everything works like a charm! Thank you! ### 5/5 — I tech *2021-01-09, version 1.1.8* I can’t even open the app ### 5/5 — It keeps on logging me out *2020-12-17, version 1.1.8* I am aware that you guys are working on it but I'm curious of when you think this will be fixed, and is the itech fusion the same thing? ### 5/5 — I like *2020-11-04, version 1.1.7* I like the app ### 5/5 — Love this app *2020-09-25, version 1.1.7* The app works amazingly. You can set goals and fulfill them. I really love it and I think you would to. ### 5/5 — Text message *2020-03-23, version 1.1.7* I would like to know how to text the smart watch or if I even can please let me know ### 4/5 — It’s alright *2022-07-22, version 1.1.9* It’s ok I haven’t found anything wrong with with it and I haven’t had any problems --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*