# iTek Health Scale — user reviews > 84 indexed App Store user reviews of iTek Health Scale by Midwest Trading Group Inc, rated 2.22/5 from 172 ratings. - Source: https://appshunter.io/ios/app/itek-health-scale/id1110217225/reviews - App overview in markdown: https://appshunter.io/ios/app/itek-health-scale/id1110217225.md - Rating breakdown: 5★ 27 · 4★ 16 · 3★ 13 · 2★ 24 · 1★ 89 ## What do users think of iTek Health Scale? Overall sentiment: negative **Pros** - ✅ Easy initial setup and pairing (when working) - 📊 Comprehensive health metrics tracking - 📱 Convenient smartphone integration - 💾 Automatic weight recording and history - 🔋 Scale hardware functions reliably - 👍 Affordable price point - 📈 Visual progress tracking with graphs **Cons** - 🐛 App frequently crashes and stops working - 🔌 Pairing issues with modern iOS devices - 💾 Data no longer syncs or saves readings - 🔐 Login and password reset failures - ⚠️ App appears abandoned by developers - 📉 Inaccurate body composition measurements - 🚫 Requires internet connection for basic functions - 📵 Incompatible with newer iOS versions - 🔄 Inconsistent and unreliable performance - ❌ Limited customer support access **Commonly reported bugs** - App fails to record weight after syncing - Bluetooth pairing drops or won't connect - Login screen shows 'network operation' error message - Password reset emails arrive too late or not at all - App crashes when accessing stats/history - Body fat and hydration readings not displaying - Auto-logout without ability to log back in - Height input field won't accept entries - App incompatible with iOS 11.2 and newer versions - Scale requires battery reset to reconnect each time - WiFi-only pairing mode causes connection failures - Duplicate weight entries recorded from single measurement **Most requested features** - Offline functionality without cloud dependency - Support for multiple user profiles syncing to Health app - Improved accuracy for body fat and composition metrics - Better password recovery system - Ability to clear and restart profiles - Photo upload functionality - Comparison tools for historical weight data - Guest mode without login requirements - Localization improvements for English ## Newest reviews (20 of 84) ### 2/5 — Stopped Pairing Suddenly and Permanently *2026-01-14, version 1.0.7* I’ve used this scale for about 3 years. It no longer pairs with iOS device. TACKY TACKY TACKY! ALSO, it would constantly make me login often. Annoying! ### 3/5 — Need to use older iOS *2025-06-28, version 1.0.7* I was having issues with this scale then figured I’d try to pair it to my old iPad mini 2 and it works like it should. It wasn’t pairing with my iPhone 16 so stinks that it doesn’t keep up with the new tech but happy I can still use it with my old iOS devices. ### 3/5 — Abandonware *2025-06-11, version 1.0.7* Worked okay but as many others have stated, no longer saves new readings (probably because their cloud is shut down?) You can still get weights displayed then tap + and dial in the displayed weight and it will save it. Too bad when you buy hardware and only get a few years out of it before it stops working due to relying on online services that shut down. At least the scale itself still works, just not most of the app. ### 2/5 — Pairing issues *2024-12-13, version 1.0.7* This use to pair with my phone. Have not been able to pair it for about a year. Same phone and everything. When it worked I loved it. Now I have to enter manually. ### 2/5 — App no longer recording weight *2024-08-24, version 1.0.7* Since it’s been three years since the developer has worked on the app, I’m assuming they have abandoned it. it did what I needed it to do initially, but now it no longer stores the weight that it receives from the scale. ### 2/5 — App abandoned *2023-12-31, version 1.0.7* App worked for me the last couple years, but appears to have been abandoned the last few years. It auto-logged me out and all options (Sign in, sign up, or reset password) all have the same useless error message “You can do operation when open network”. What ever that means ### 1/5 — Quit working *2023-12-02, version 1.0.7* Does not keep track of weight history after the latest update. ### 4/5 — Works great until recently *2023-11-09* It now longer adds my weight into the app. I have to click on the weight circle then the check mark. Then I have to adjust it so that it will reflect the correct weight. Which means the “fat” percentage is always “0”. Not sure what happened but would love a fix to this! I have used this for 2 years and absolutely love it! Just please fix whatever changed or tell me what I should do so that it works correctly. Thanks! ### 1/5 — We track anymore *2023-11-08, version 1.0.7* App wasn’t update and we can’t track anymore. ### 1/5 — Frustrating user experience! *2023-04-14, version 1.0.7* So inconsistent it’s impossible to use ### 1/5 — Does not pair to scale *2022-10-18, version 1.0.7* App doesn’t work. Will not pair to scale. It used to back when I bought it, but years of neglecting the app and now it won’t pair at all. The scale works great. The app is useless. ### 1/5 — Not able to pair phones w scale *2022-08-29, version 1.0.7* Not able to pair both my husband and I have attempted several times. Any suggestions!?!? ### 1/5 — Useless *2022-07-06, version 1.0.7* Password reset email arrives too late to be useful. ### 1/5 — All the info *2022-05-16, version 1.0.7* Unable to login keeps saying it will send code. Never received. Unable to use app!!!!! HELP ### 1/5 — Pitiful *2022-03-22, version 1.0.7* This app has worked minimally for years but all of a sudden it kicked me out and won’t let me back in. ### 2/5 — No Password Reset or support *2022-03-16, version 1.0.7* Loved the scale & pairing with IPhone & Ihealth app. Unfortunately that’s all worthless when the app randomly decides to delete your password, require a new password then does not send a verification code to reset. The scale becomes a large cumbersome paperweight. ### 1/5 — No *2021-11-22, version 1.0.7* This scale is supposed to measure weight and body fat. I can get the weight but no body fat analysis. The weight is tracked to my phone but what I wanted was the body fat analysis. ### 1/5 — No way this is accurate *2021-10-18, version 1.0.7* This just isn’t a scale for getting any accurate reading of specific metrics. The weight is correct. That is about it. In over 4 years I have not had a single instance of a change in hydration levels and despite losing over 100lbs my fat % did not change at all. ### 1/5 — Updating height not allowed *2020-12-27, version 1.0.7* The stupid app will not let me enter my height. What kind of a basic bug is that. Pls send a bug fix that allows me to enter my corrected height. ### 1/5 — Trash *2020-10-22, version 1.0.7* This app is a total joke. Shouldn’t need an app to use a scale but you do. The app doesn’t work often therefore my scale doesn’t work. You’d get a more accurate weight at a carnival. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-03-07, version 1.0.7* Worthless if you can’t connect. And you can’t. ### 1/5 — Won’t record weight *2025-04-27, version 1.0.7* Worked well until 11/15/23, now it shows my weight on my iPhone but will not record it. Tried reloading app, no change. ### 1/5 — Sensors stopped reading *2024-09-15, version 1.0.7* Sensors stopped reading and only takes weight and BMI ### 1/5 — Stopped Pairing Suddenly and Permanently *2024-07-13, version 1.0.7* I’ve used this scale for about 3 years. It no longer pairs with iOS device. TACKY TACKY TACKY! ALSO, it would constantly make me log often. Annoying! ### 1/5 — App abandoned? *2024-06-16, version 1.0.7* I was logged out and not able to log back in, password doesn’t matter it just won’t let you in. It’s so weird. ### 1/5 — Stopped pairing *2024-04-18, version 1.0.7* Worked well for some time then it stopped working and none answers the service phone. You are waiting and then it drops ### 1/5 — Data no longer syncs *2024-02-17, version 1.0.7* I had this scale for about a year, then all of the sudden the data stopped syncing. I’m able to see my weight through the app, but the weight will not log along with the other info (eg MBI, fat, hydration, etc). I’ve tried removing the app and re-installing, resyncing my scale, changing the batteries, but no resolution. If your scale is working perfectly, give it time. It will soon stop working as others have already said. I’m on a mission for a new scale. ### 1/5 — I quit *2023-12-24, version 1.0.7* Wont show fat percentage wont add in weight automatically…. I had this for years and loved it. Now I hate it! ### 1/5 — Stopped working *2023-12-08, version 1.0.7* The app has been flawless forever, but suddenly stopped working. It pairs with scale, but can no longer identify the person and doesn’t record weight. Just upgraded iOS, so maybe that’s why? ### 1/5 — Won’t record weight *2023-12-07, version 1.0.7* Worked well until 11/15/23, now it shows my weight on my iPhone but will not record it. Tried reloaded app, no change. ## Most praised reviews (10 highest-rated) ### 5/5 — Reset Password *2020-09-04, version 1.0.6* Where do I obtain the VCode to reset my password in the Health Scale app? Thank you! ### 5/5 — Does what it is supposed to do *2020-09-02, version 1.0.6* Keeps track of weight with other estimated biometrics ### 5/5 — Works perfectly for me. *2020-01-23, version 1.0.5* I have an iPhone 6S plus. Paired without issue. Keeps an accurate record of all of my progress. The visual of my numbers is a wake up call and reminder to keep going. ### 5/5 — It’s really easy to pair *2020-01-07, version 1.0.5* Just setup all the info then step onto the scale. The app will pick up the signal and input your weight. Easy as that. You’re welcome. ### 5/5 — Works great *2019-12-29, version 1.0.5* I see a lot of negative reviews. If you follow the directions step by step and make sure you have your Bluetooth on it connects immediately no problem here. ### 5/5 — EASY *2019-12-01, version 1.0.5* My phone connects right away and as soon as I step on the scale I see my phon have the weight ! ### 5/5 — Works fine! *2019-09-19* Had absolutely no problem with the app or setting up the scale. I purchased mine on Black Friday at a bargain price and it’s great. Although, I’m unsure of the other values it ascertains, especially total and visceral fat. ### 5/5 — Great scale & Easy app *2019-01-15* I see a lot of poor reviews regarding pairing the scale. The app automatically has it set to pair only when connected to WiFi. If you go into settings and turn this off, this may fix your issues. I also saw a few reviews regarding repeats in the data collected. This is because every time you step on/off the scale it records the data. If you want only one recording, simply delete the repeats by swiping left. I’ve had this scale and app for about 3/4 years now and have never had a problem with them. I would suggest them to anyone. ### 5/5 — Works good *2019-01-07, version 1.0.4* No problem with this scale or app. ### 5/5 — Got this scale for less than $20 at Home Depot Black Friday Sale! *2018-11-29* Works great for me so far. I think there too high of expectations out there for a $20 scale. I was impressed it could take all those measurements. I’ve never been able to do that before. You can’t lose for $20 bucks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*