# itek Smart Home — user reviews > 29 indexed App Store user reviews of itek Smart Home by Midwest Trading Group Inc, rated 4.53/5 from 161 ratings. - Source: https://appshunter.io/ios/app/itek-smart-home/id1287476708/reviews - App overview in markdown: https://appshunter.io/ios/app/itek-smart-home/id1287476708.md - Rating breakdown: 5★ 111 · 4★ 34 · 3★ 11 · 2★ 0 · 1★ 5 ## Newest reviews (9 of 29) ### 3/5 — Value *2022-01-30, version 1.0.5* What value this system is ### 3/5 — Cam *2021-02-15, version 1.0.4* Was difficult from beginning and didn’t like the fact had to find our own certain type of plug just to keep it on ### 1/5 — Cannot connect GG home and set up schedule *2020-02-22, version 1.0.2* App and firmware need to be updated to fix error! ### 1/5 — Trash *2019-12-25, version 1.0.2* Just doesn’t connect to Wifi ### 3/5 — okay so, *2019-01-27, version 1.0.2* i’ve seen many complaints about this app/its products. i must say, even though my smart bulb was difficult to set up, i am happy with how it’s working. i also have been seeing how it’s hard to add to google home, which i don’t have so i can’t speak on that part. ### 1/5 — Don’t buy there stuff! *2019-01-11* Spent over an hour trying to get plug to connect to my rocket mobile wifi... not working on any level, a complete waste of money... spend the extra money and buy the competitors stuff which most likely works... ### 1/5 — Connectivity? *2018-12-27, version 1.0.2* Can’t add to Google Home. Don’t even bother with this “smart home” option. ### 1/5 — Trash *2018-12-20, version 1.0.2* Does not take my whole wifi password. Totally useless as a wifi plug if the the app does not take the whole password. Complete trash ### 1/5 — Not able to connect to amazon Alexa *2018-12-14, version 1.0.2* Product not working as described ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-08-02, version 1.0.8* This no longer works with model 4731 cameras which is less than a year old. Buy something else, this is disgusting. ### 1/5 — Big problem *2022-01-03, version 1.0.5* There is no option to buy Cloud storage. Button exist but when you go there to buy it there is no facility to do so. Fix this please! ### 1/5 — App update not working *2021-09-11, version 1.0.5* When I went to PINSTACK I got a IT camera and I tried setting it up through the app and using the instructions but I think they remove the camera from the app ### 1/5 — Update ruined it *2021-04-26, version 1.0.4* The update logged me out and I had to reconnect all my devices which was annoying, but not too big of a deal. Well now my device will not connect with my Google Home anymore no matter what I do. I’ve read that others are having the same issue, this needs to be fixed. ### 1/5 — New update ASAP *2020-07-08, version 1.0.4* They need to make a new update. My light won’t connect to the app and it won’t flash at all. At this point the app is completely useless and all I can do is turn it off from the lamp ### 1/5 — App Update Doesn’t Work *2020-05-21, version 1.0.4* The app was updated and doesn’t work. Cleared all of my devices & wont let me group them and control them all at once anymore. Why?!? ### 1/5 — Used to be great, after update it is completely useless *2020-05-21, version 1.0.4* The new update which was released yesterday has completely ruined the app. All devices have disappeared and are not able to connect to the app. Now I can’t use any of my itek smart devices until they release a updated version which fixes these issues. Wish I could downgrade back to the older version. ### 1/5 — 1.0.4 version is screw up .. *2020-05-19, version 1.0.4* Need to redo ### 1/5 — App desperately needs an update *2020-04-30, version 1.0.2* First, my smart bulb scheduled times (for on/off function) stopped working. But, I was still able to get into the app to manually press the on/off button. Then, the next feature to stop working was the ability to turn the light bulb on/off using the app. So, I followed the troubleshoot options, but nothing worked. I deleted the app and reinstalled, now my smart light bulb will NOT connect to the app. I have tried multiple times, and even plugged in my light right beside the wifi modem, with my phone right beside the mode, And still, the device would not add. There’s always an error message. Now the only way I can turn on my “smart bulb” is by walking up to the lamp and pulling the chain. There is nothing “smart” about it. I sent in feedback on the app previously, but the app developers have not made any improvements yet. I am hoping these issues will be resolved soon with an update. ### 1/5 — The app needs an update *2020-04-02, version 1.0.2* My plugs used to work fine. Worked with my Google Home but all of a sudden the schedule stopped working. Can’t change anything with schedule time because the app crashes. Can’t share devices because in trying to do so the app crashes. Can get them to connect Wi-Fi and operate by phone only. No schedule and won’t connect to Google Home anymore. Seems like company might be out of business. ## Most praised reviews (10 highest-rated) ### 5/5 — Icloud *2024-01-11, version 1.0.6* I purchased a camera not a service yet the camera continually goes off-line because I haven’t purchased an iCloud subscription. Is this true? ### 5/5 — First Rate Camera *2023-12-22, version 1.0.6* Amazing camera and value for money. So many features and excellent picture. Has to be the best purchase yet from Home Bargains. Thoroughly recommended. ### 5/5 — Superb quality *2022-09-17, version 1.0.5* Better than expected for the price but does not detect movement at the start seem to get the back of the person not the front ? Strange ### 5/5 — Fab home camera *2021-11-07, version 1.0.5* Bought a home security camera from our local Home Bargains store (UK). It was cheap and to be honest I wasn’t expecting much. Was I proved wrong! The camera can pan 180° each way, pan up and down, has infra red night vision, movement detection, a micro sd card slot for recording footage, 2 way talk function, screen shot function and of course it has a great HD picture. I can have notifications of movement on my phone/tablet and the camera also has the ability to move and follow any movement detected. The thing I love most about this though is I can watch footage back and record on my mobile while watching. The footage them gets saved in an album so no need to remove the sd card to view and record anything important. This camera is great for the price paid (£19.99) and I’d highly recommend it. ### 5/5 — 20 $ bulb to be coloured nothing works now *2020-08-05, version 1.0.4* terrible service app doesn’t work with bulb ### 5/5 — I like it. Great value. *2019-09-27, version 1.0.2* For the price of the bulb and a free app I’ve had nothing but a positive experience and I’ve had the light bulb and appfor about 9 months. ### 4/5 — Great little setup but one slight improvement needed *2022-06-12, version 1.0.5* Great little program, I use with my camera but I would suggest a Modes Function would be a great idea so you can disarm the motion detection on all selected cameras rather than having to go to each one like they have on the ring app. ### 4/5 — 9.5-10 *2021-04-11, version 1.0.4* It is a really good app but it will not let me control my lights but it was fine and free 😊 ### 4/5 — Great Alternative to Expensive Smart Home Products *2019-05-11* I bought 2 iTek smart lights from Showcase and at first, I thought that they wouldn’t work well. Although, everything surprisingly worked well. The setup process was simple and fast, and my bulbs worked perfectly with Google Home. The Smart Life service in the Google Home app is not the same as the one in IFTTT, so you can’t use your bulbs in IFTTT. Overall I would recommend their products for a cheaper alternative to Phillips Hue or others. ### 4/5 — It’s ok *2019-02-17, version 1.0.2* The app is good, and connecting to my smart bulb was somewhat difficult. Once it was connected everything worked well, I just wish that there were more preset options because some of them are perfectly fine but lotta them you can’t edit and I just wish there were more colour changing options. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*